Boost Trust and Sales with Loox Reviews for Shopify

Boost Trust and Sales with Loox Reviews for Shopify

Table of Contents

  1. Introduction
  2. Setting up Luke's Reviews for Your Shopify Store
    • Signing in to your Shopify store
    • Installing Luke's app
    • Customizing colors and layout
    • Choosing the review layout
    • Setting the timing for review requests
    • Offering discounts for photo and video reviews
    • Enabling referral program
    • Displaying the reviews widget
  3. Integrating Luke's Reviews into Your Store
    • Accessing the admin panel
    • Navigating to the reviews section
    • Integrating the reviews widget into your store
  4. Importing Reviews from AliExpress
    • Adding the import reviews bookmark
    • Importing reviews from AliExpress
    • Selecting the product for review import
    • Setting review preferences
    • Fetching most recent reviews and importing variations
    • Previewing and importing the reviews
  5. Importing Reviews from Other Apps and Spreadsheets
    • Exporting reviews from other apps
    • Importing reviews from a CSV spreadsheet
  6. Managing and Approving Reviews
    • Managing reviews in the Luke's app
    • Bulk approving reviews
    • Making reviews visible on your store
  7. Customizing Luke's Reviews Settings
    • Exploring the different settings in Luke's app
    • Making visual and functional adjustments
    • Enhancing the appearance of Collective reviews
  8. Adding Luke's Reviews to Your Product Pages
    • Accessing the product pages in your Shopify store
    • Placing the reviews widget on your product pages
    • Optimizing the placement of the reviews widget
  9. Conclusion

How to Set Up Luke's Reviews for Your Shopify Store

Setting up a review system for your Shopify store is essential to gain trust and credibility from your customers. Luke's Reviews app is a great choice for this purpose as it offers various features and customization options. In this guide, we will walk you through the step-by-step process of setting up Luke's Reviews for your Shopify store and integrating it seamlessly.

1. Introduction

Customer reviews play a crucial role in eCommerce success. They provide social proof, build trust, and influence purchasing decisions. In this guide, we will show you how to set up Luke's Reviews for your Shopify store, import reviews from sources like AliExpress, other apps, and spreadsheets, manage and customize the review settings, and add the reviews widget to your product pages.

2. Setting up Luke's Reviews for Your Shopify Store

2.1 Signing in to your Shopify store

To begin, sign in to your Shopify store using your admin credentials. Once logged in, navigate to the "Apps" section in the sidebar menu and click on "Shopify Apps."

2.2 Installing Luke's app

Search for Luke's Reviews app in the Shopify App Store and click on it. Then, click on the "Add app" button to install it to your store.

2.3 Customizing colors and layout

After installing the app, you will be prompted to set up various preferences. Choose your primary language, customize the colors and layout to match your store's branding, and select the desired rating widget layout.

2.4 Choosing the review layout

The choice of review layout depends on the type of your store. If you have a one-product store, a specific layout may be suitable, while a different layout might be preferable for a multi-product store. Select the layout that aligns with your store's design and structure.

2.5 Setting the timing for review requests

Determine when Luke's Reviews should ask customers for reviews. Depending on your product delivery time, you can choose to send review requests after one day, 14 days, or any other suitable timeframe.

2.6 Offering discounts for photo and video reviews

To incentivize customers to submit photo and video reviews, you can specify a discount amount. This encourages your customers to provide visual feedback and helps build trust among potential buyers.

2.7 Enabling referral program

Luke's Reviews also offers a referral program where customers receive rewards or discounts for referring friends to your store. You can choose to enable or disable this feature as per your preference.

2.8 Displaying the reviews widget

Luke's Reviews provides a customizable reviews widget that can be displayed on your store. You can decide whether to show it or keep it hidden based on your store's design and layout.

3. Integrating Luke's Reviews into Your Store

Once you have set up the basic preferences, it's time to integrate Luke's Reviews into your Shopify store.

3.1 Accessing the admin panel

To access the Luke's Reviews admin panel, go to the apps section in your Shopify store and click on Luke's Reviews.

3.2 Navigating to the reviews section

Within the app's admin panel, locate the reviews section and click on it. This will take you to the general review dashboard.

3.3 Integrating the reviews widget into your store

To integrate the reviews widget into your store, go to the online store section and click on "Customize." Look for the widget option in the left menu and add the desired review widget blocks to your store's pages.

4. Importing Reviews from AliExpress

AliExpress is a popular marketplace where you can find various products and reviews. Luke's Reviews allows you to import reviews from AliExpress and display them on your Shopify store.

4.1 Adding the import reviews bookmark

To simplify the process, add the import reviews bookmark to your browser's bookmarks tab. This bookmarklet enables you to import reviews directly from AliExpress.

4.2 Importing reviews from AliExpress

Visit AliExpress and browse for the product you want to import reviews for. Click on the import reviews bookmarklet, and a window will appear within Luke's Reviews app. Select the product you want to import the reviews to.

4.3 Selecting the product for review import

Within the Luke's Reviews app, choose the product from the list for which you want to import the reviews. Specify the number of reviews you want to import, the desired star rating, and the countries from which you want the reviews.

4.4 Setting review preferences

Adjust the review preferences according to your preferences. You can choose to fetch most recent reviews, include reviews with photos only, and import variations along with their information.

4.5 Previewing and importing the reviews

Preview the selected reviews before importing them. Once satisfied, click on the import button to add the reviews to your store. The reviews will now be visible on the product page.

5. Importing Reviews from Other Apps and Spreadsheets

Apart from AliExpress, you can also import reviews from other apps and spreadsheets into Luke's Reviews.

5.1 Exporting reviews from other apps

If you have an existing review app like Judge.me or Supply Reviews, you can export the reviews as a CSV file from those apps. This CSV file can then be uploaded to Luke's Reviews for importing.

5.2 Importing reviews from a CSV spreadsheet

Luke's Reviews offers a convenient way to import reviews from a CSV spreadsheet. You can use the provided spreadsheet template, fill in the necessary information, and upload it to the app. This method is particularly useful for importing reviews in bulk.

6. Managing and Approving Reviews

Once the reviews are imported, you can manage and approve them within the Luke's Reviews app.

6.1 Managing reviews in the Luke's app

Navigate to the reviews section in the Luke's Reviews app's admin panel. Here, you can view and manage all the imported reviews. You can edit, delete, or approve reviews based on your discretion.

6.2 Bulk approving reviews

If you have imported a large number of reviews, you can use the bulk approval feature to quickly approve multiple reviews at once. This saves time and ensures that the reviews become visible on your store immediately.

6.3 Making reviews visible on your store

After approving the reviews, you need to make them visible on your store. Follow the app's instructions to enable the display of reviews on the desired pages.

7. Customizing Luke's Reviews Settings

Luke's Reviews provides a range of customization options that allow you to adjust the settings according to your preferences.

7.1 Exploring the different settings in Luke's app

Take the time to explore the various settings available in the Luke's Reviews app. Familiarize yourself with the customization options for appearance, functionality, and automated review requests.

7.2 Making visual and functional adjustments

Customize the appearance of the reviews widget to match your store's branding. You can adjust the colors, font styles, and layouts to create a cohesive and visually appealing display.

7.3 Enhancing the appearance of Collective reviews

Collective reviews offer advanced design options, including customizable elements such as badges, avatars, and additional details. Experiment with these features to create a unique and engaging review display for your store.

8. Adding Luke's Reviews to Your Product Pages

To maximize the impact of customer reviews, it's crucial to display them prominently on your product pages.

8.1 Accessing the product pages in your Shopify store

Go to the product pages section of your Shopify store's admin panel. Locate the specific product for which you want to add reviews.

8.2 Placing the reviews widget on your product pages

Choose the placement of the reviews widget on your product pages. Position it where it is most visible and engaging for potential buyers. You can add the reviews widget above or below the product description or in a separate section specifically dedicated to customer reviews.

8.3 Optimizing the placement of the reviews widget

Test different placements of the reviews widget to find the optimal position. Consider placing it near the "Add to Cart" button or alongside customer testimonials for maximum impact. Use A/B testing to assess the performance of different placements and make data-driven decisions.

9. Conclusion

In conclusion, Luke's Reviews app enables you to set up a comprehensive review system for your Shopify store. By following the steps outlined in this guide and customizing the settings to align with your store's branding, you can showcase customer feedback effectively and enhance the trustworthiness of your store. Incorporating customer reviews into your product pages can significantly influence purchase decisions and drive a higher conversion rate.

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