Increase Sales with Must-Have Shopify Apps in 2020

Increase Sales with Must-Have Shopify Apps in 2020

Table of Contents:

  1. Introduction
  2. Must-Have Shopify Apps for 2020 2.1 After Ship: Package Tracking Solution 2.1.1 Benefits of After Ship 2.1.2 Drawbacks of After Ship 2.2 Reviews App: Luke's Photo Reviews 2.2.1 Benefits of Luke's Photo Reviews 2.2.2 Drawbacks of Luke's Photo Reviews 2.3 SMS Bump: SMS Marketing Automation 2.3.1 Benefits of SMS Bump 2.3.2 Drawbacks of SMS Bump 2.4 Lucky Orange: Analytics and Customer Analysis 2.4.1 Benefits of Lucky Orange 2.4.2 Drawbacks of Lucky Orange 2.5 Klaviyo: Email Marketing 2.5.1 Benefits of Klaviyo 2.5.2 Drawbacks of Klaviyo 2.6 Simplify Upsell: One-Click Upsells 2.6.1 Benefits of Simplify Upsell 2.6.2 Drawbacks of Simplify Upsell 2.7 Sin Desk: Customer Support Software 2.7.1 Benefits of Sin Desk 2.7.2 Drawbacks of Sin Desk
  3. Conclusion

Must-Have Shopify Apps for 2020

In the ever-evolving world of ecommerce, having the right tools and apps can make all the difference in the success of your Shopify store. With numerous apps available in the Shopify App Store, it can be overwhelming to choose which ones are essential for your business. To help you navigate through the options, we have compiled a list of must-have Shopify apps for 2020. These apps are designed to enhance efficiency, automate processes, and ultimately scale up your Shopify business for maximum revenue. Whether you are just starting out or looking to optimize your existing store, these apps will give you the competitive edge you need to dominate your niche. Let's dive in and explore these must-have apps in detail.

1. After Ship: Package Tracking Solution

Tracking packages and providing a seamless customer experience is crucial for any ecommerce store. After Ship is a must-have app that allows you to offer a comprehensive package tracking solution to your customers. With After Ship, your customers can easily track their packages on your store, eliminating the need for them to contact your customer service for tracking information. By providing a professional and transparent tracking process, you can boost conversions and improve customer satisfaction. The After Ship app can be seamlessly integrated into your Shopify store, allowing you to create a dedicated tracking page where customers can input their tracking or order number and obtain real-time updates. This app is essential for competing with successful brands and enhancing the overall user experience.

Benefits of After Ship

  • Real-time package tracking for customers
  • Streamlines customer inquiries about tracking information
  • Enhances professional image and customer trust
  • Improves customer satisfaction and reduces support workload

Drawbacks of After Ship

  • Additional cost for using the app
  • Requires thorough setup and configuration for optimal performance

2. Reviews App: Luke's Photo Reviews

Customer reviews play a crucial role in building trust and credibility for your products. Luke's Photo Reviews is a must-have app for showcasing user-generated content and adding social proof to your store. This app allows you to create visually appealing reviews that include images, helping potential customers make informed purchase decisions. One of the standout features of Luke's Photo Reviews is the ability to import reviews from other platforms like Amazon and AliExpress. This enables you to leverage existing reviews and build trust right from the start. Additionally, you can customize the layout of the reviews to match your store's aesthetic and maximize their impact.

Benefits of Luke's Photo Reviews

  • Engages customers with visually appealing reviews
  • Showcases real-life images of products used by customers
  • Builds trust and credibility with user-generated content
  • Imports reviews from other platforms for immediate social proof

Drawbacks of Luke's Photo Reviews

  • Limited customization options for the review layout
  • Requires time investment in importing and managing reviews

3. SMS Bump: SMS Marketing Automation

Reaching your customers through multiple channels is essential for increasing conversions and driving sales. SMS Bump is an indispensable app that enables you to implement SMS marketing automation for your Shopify store. With SMS Bump, you can retarget customers who didn't complete their purchase by sending personalized SMS campaigns. This app allows you to communicate directly with your customers via text messages, providing them with tailored offers and reminders. The power of SMS marketing lies in its immediacy and high open rates, making it a profitable investment for any type of store. Integrating SMS Bump with other apps, such as Sin Desk for customer support, can further enhance your customer interactions and overall experience.

Benefits of SMS Bump

  • Retargets customers who abandoned their purchase
  • Delivers personalized offers and reminders via SMS
  • Increases conversions with immediate and direct communication
  • Integrates seamlessly with other apps for comprehensive customer support

Drawbacks of SMS Bump

  • Additional cost for implementing SMS marketing
  • Requires compliance with opt-in regulations and customer privacy concerns

4. Lucky Orange: Analytics and Customer Analysis

Understanding customer behavior and optimizing your store accordingly can significantly impact your conversions and revenue. Lucky Orange is a powerful analytics and customer analysis app that provides you with insights into visitor interactions, allowing you to make data-driven decisions. With Lucky Orange, you can record and analyze customer sessions, gaining valuable insights into how they navigate your store, interact with products, and ultimately make purchase decisions. This app helps you identify areas for improvement, optimize your conversion funnel, and enhance the overall user experience. By pinpointing potential bottlenecks or issues in the buying process, you can increase conversions and drive more sales.

Benefits of Lucky Orange

  • Records and analyzes customer sessions for valuable insights
  • Identifies areas for improvement in your store's navigation and design
  • Optimizes conversion funnel to increase conversions and sales
  • Enhances the overall user experience based on data-driven decisions

Drawbacks of Lucky Orange

  • Requires time investment in analyzing customer sessions
  • May generate large amounts of data that need to be managed effectively

5. Klaviyo: Email Marketing

Email marketing remains a highly effective tool for engaging with customers, increasing repeat purchases, and driving revenue. Klaviyo is a must-have app for implementing powerful email marketing campaigns and automation for your Shopify store. With Klaviyo, you can create customized email flows that target different segments of your customer base. From abandoned cart reminders to post-purchase follow-ups, Klaviyo allows you to nurture relationships and maximize the lifetime value of your customers. Integrations with other apps, such as Sin Desk for customer support, further enhance your email marketing capabilities. By leveraging the power of email, you can increase customer retention, drive repeat purchases, and ultimately boost profitability.

Benefits of Klaviyo

  • Enables targeted and personalized email marketing campaigns
  • Automates email flows for different customer segments
  • Increases customer retention and drives repeat purchases
  • Integrates with other apps for comprehensive customer support

Drawbacks of Klaviyo

  • Additional cost for implementing email marketing automation
  • Requires time investment in creating and optimizing email campaigns

6. Simplify Upsell: One-Click Upsells

Maximizing the average order value and increasing customer lifetime value is vital for generating more revenue from your Shopify store. Simplify Upsell is a must-have app that enables one-click upsells after a customer makes a purchase. This app allows you to offer complementary products or special deals, enticing customers to add more items to their cart before checking out. By strategically presenting upsell offers, you can increase the overall revenue per customer and maximize the profit potential of each sale. Whether it's suggesting accessories, related products, or exclusive discounts, Simplify Upsell streamlines the upselling process and contributes to higher profitability.

Benefits of Simplify Upsell

  • Facilitates one-click upsells after purchase
  • Increases average order value and customer lifetime value
  • Encourages customers to add more items to their cart before checkout
  • Maximizes profitability by increasing revenue per customer

Drawbacks of Simplify Upsell

  • Requires careful selection and presentation of upsell offers
  • May lead to potential customer dissatisfaction if upselling is perceived as pushy

7. Sin Desk: Customer Support Software

Providing exceptional customer support is crucial for maintaining customer satisfaction and loyalty. Sin Desk is a must-have app that enables you to efficiently manage customer support tickets and deliver timely responses. With Sin Desk, you can centralize your customer communications, categorize support requests, and streamline your support workflow. This app allows you or your support team to handle customer inquiries, resolve issues, and provide personalized assistance. By investing in effective customer support, you can establish a positive brand reputation, improve customer retention, and drive future sales. Sin Desk's intuitive interface and integration capabilities make it an essential tool for scaling your Shopify business.

Benefits of Sin Desk

  • Efficiently manages customer support tickets and inquiries
  • Streamlines support workflow for faster response times
  • Enhances customer satisfaction and loyalty through personalized assistance
  • Integrates with other apps for comprehensive customer support

Drawbacks of Sin Desk

  • Additional cost for implementing customer support software
  • Requires time investment in managing support tickets and inquiries


Choosing the right apps for your Shopify store can significantly impact its success and revenue-generating potential. The must-have Shopify apps mentioned in this article provide essential functionalities to streamline your operations, enhance customer experience, and scale up your business. From package tracking to customer support and marketing automation, these apps cover various aspects of running a successful ecommerce store. By strategically incorporating these apps into your business strategy, you can optimize efficiency, increase conversions, and dominate your niche in 2020 and beyond.

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