Track Orders Efficiently: AfterShip WooCommerce Tracking

Table of Contents:

1. Introduction
2. Installing the AfterShip Plugin
3. Setting Up the AfterShip Plugin
4. Synchronizing Store Products to AfterShip
5. Adding Tracking Details to Orders
6. Manually Synchronizing Orders
7. Tracking Orders from the Customer Account
8. Conclusion

Introduction

Delivery tracking plays a crucial role in ensuring customer satisfaction in e-commerce. In this article, we will explore how to configure delivery tracking using the AfterShip WooCommerce Tracking plugin. We will guide you through the installation process, setting up the plugin, synchronizing store products to AfterShip, adding tracking details to orders, and tracking orders from the customer account. By the end, you will have a comprehensive understanding of how to effectively utilize the AfterShip plugin for efficient delivery tracking.

Installing the AfterShip Plugin Before we can start tracking deliveries with AfterShip, we need to install the AfterShip plugin. To do this, follow the steps below:

1. Go to the Plugins section in your WordPress admin dashboard.
2. Click on "Add New."
3. Enter "AfterShip" in the search plugin bar.
4. Click on "Install Now" next to the AfterShip plugin.
5. Once the installation is complete, click on "Activate" to activate the plugin.

Setting Up the AfterShip Plugin After successfully installing the AfterShip plugin, we can now proceed with the setup. Follow the steps below to configure the plugin:

1. Go to the Settings section in your WordPress admin dashboard.
2. Click on "AfterShip."
3. Select the couriers you provide, such as UPS.
4. Enable the "Display Track Button at Order History Page" option.
5. If you have a custom tracking domain, add it in the "Display Tracking Information at Custom Domain" section.
6. Customizing the content message that will show on the order history page.
7. Click on "Save Changes" to apply the settings.

Synchronizing Store Products to AfterShip To synchronize your store products to your AfterShip account, you need to create and configure your AfterShip account. Follow the steps below:

1. Go to Google and search for "AfterShip."
2. Click on the AfterShip site link.
3. Click on the "Start Free" button to create an AfterShip account.
4. Enter your full name, email, and password, then click on "Create Account."
5. Enter your brand name, store website URL, and monthly shipment details.
6. Click on "Next" to proceed.
7. Set up a subdomain or custom domain in the admin settings.
8. Click on "Let's Go" to continue.
9. Go to the "Tracking" section and click on "Sync App."
10. Click on "Add New App" to synchronize your WooCommerce store.
11. Select the WooCommerce option.
12. Enter your store URL and API key.
13. To find your AfterShip's WordPress API key, go to the Users section in your WordPress admin dashboard.
14. Edit your administrator account and check the "Generate API Key" option in the AfterShip settings.
15. Click on "Update Profile" to save the changes.
16. Go back to AfterShip and copy the API key provided.
17. Paste the API key in the AfterShip sync app and click on "Connect" to establish the connection between your store and AfterShip.

Adding Tracking Details to Orders To add tracking details to orders and synchronize them with AfterShip, follow these steps:

1. Go to the WooCommerce section in your WordPress admin dashboard.
2. Click on "Orders."
3. Select a specific order that you want to track using AfterShip.
4. Go to the "AfterShip" tab.
5. Choose the carrier for the order and enter the tracking number.
6. Click on "Update" to save the changes.

Manually Synchronizing Orders If you want to manually synchronize orders with AfterShip, follow these steps:

1. Go to the AfterShip sync app.
2. Click on the "Sync App" button to manually synchronize orders.
3. AfterShip will automatically synchronize orders based on the set time intervals.

Tracking Orders from the Customer Account Customers can easily track their orders from their account. Here's how:

1. From the side menu, click on "My Account."
2. Look for the option "My Orders" and click on it.
3. A list of orders will be displayed here.
4. Click on the "View" button to check the order details.
5. If tracking details are available for the order, you can track it by clicking on the tracking number.

Conclusion

Effective delivery tracking is essential for providing a seamless customer experience in e-commerce. By installing and configuring the AfterShip WooCommerce Tracking plugin, you can easily track and manage your orders. This plugin simplifies the process of adding tracking details to orders and allows customers to track their shipments directly from their accounts. With AfterShip, you can enhance your delivery tracking capabilities and ensure timely and transparent order fulfillment.

Highlights:

• Efficient delivery tracking with AfterShip WooCommerce Tracking plugin
• Installation and setup guide for AfterShip plugin
• Synchronizing store products to AfterShip
• Adding tracking details to orders
• Manual synchronization of orders
• Tracking orders from the customer account

FAQ:

1. Q: What is AfterShip? A: AfterShip is a powerful delivery tracking platform that helps e-commerce businesses track and manage their shipments effectively.

2. Q: Can I customize the tracking messages displayed to customers? A: Yes, you can customize the content message that appears on the order history page to provide personalized tracking information.

3. Q: Can I track multiple couriers with AfterShip? A: Yes, AfterShip supports tracking for multiple couriers, including popular options like UPS.

4. Q: How often does AfterShip synchronize orders? A: AfterShip can automatically synchronize orders based on predefined time intervals, or you can manually sync orders using the sync app.

5. Q: Can customers track their orders from their accounts? A: Yes, by enabling the AfterShip plugin for tracking and adding tracking details to orders, customers can easily track their shipments from their account.