Streamline Your Order Tracking with AfterShip Shopify App

Streamline Your Order Tracking with AfterShip Shopify App

Table of Contents

  1. Introduction
  2. Monitoring Shipments with Shopify App
    1. Tracking Average Delivery Time
    2. Checking Shipment Status
  3. Installing a Tracking App on Your Shopify Store
  4. Segregating Shipments and Their Categories
    1. Exception Cases
    2. Failed Attempts
    3. Expired Shipments
    4. Out for Delivery
    5. Delivered Packages
    6. Pending Packages
  5. Adding a Tracking Page to Your Website
  6. Example of a Website with Tracking App Installed
  7. Pricing Options for AfterShip Order Tracking App
    1. Free Plan
    2. Basic Plan
    3. Pro Plan
    4. Enterprise Plan
  8. Conclusion
  9. FAQs

Monitoring Shipments and Tracking Orders with AfterShip Shopify App

Are you managing an e-commerce business and struggling with customer inquiries about the status of their packages? In this article, we will introduce you to the AfterShip order tracking app, which can help you efficiently monitor and track your shipments within your Shopify store. By using this app, you'll be able to easily determine the average delivery time for your customers and stay updated on the status of your current orders. We'll also provide a step-by-step guide on installing a tracking app on your website, giving your customers a hassle-free way to track their packages. Let's get started!

Monitoring Shipments with Shopify App

One of the essential features of the AfterShip order tracking app is its ability to monitor shipments and provide detailed insights into delivery times. With this app, you can easily access the average time it takes for your customers to receive their packages. By understanding these delivery times, you'll be able to set realistic expectations and improve customer satisfaction. Additionally, the tracking app allows you to check the shipment status of your current orders, making it easier for you or your virtual assistant to respond to customer inquiries promptly.

Installing a Tracking App on Your Shopify Store

To enhance the tracking experience for your customers, you can install a tracking app directly on your Shopify store. This feature allows customers to input their tracking number and instantly track the progress of their packages. By integrating this tracking app seamlessly into your website, you'll provide a convenient and transparent experience for your customers. The app can be easily added to your navigation or footer, ensuring that customers can access the tracking page effortlessly.

Segregating Shipments and Their Categories

When using the AfterShip order tracking app, your shipments will be automatically segregated into different categories, making it easier for you to manage and organize your orders effectively. Each category represents a specific shipment status that requires your attention.

Exception Cases

The exception category refers to shipments that need special attention. These cases may arise due to insufficient address information provided by the customer. You would need to address these exceptions and make the necessary arrangements to retry shipping.

Failed Attempts

If there have been failed attempts at delivering a package, it will be categorized under this section. It indicates that no one was available to receive the package during the delivery attempts. In such cases, you may need to contact your supplier for further instructions.

Expired Shipments

Expired shipments are ones that have not been delivered within the expected timeframe. If you notice any shipments falling into this category, it is important to investigate the reasons behind the delay and communicate with your supplier promptly.

Out for Delivery

This category refers to packages that are scheduled to be delivered on the same day. It provides real-time information on packages that are currently in transit and about to reach your customers' doorsteps.

Delivered Packages

Delivered packages represent successful deliveries made to your customers. This category allows you to keep track of all the packages that have reached their destination, ensuring that your customers are satisfied with their purchases.

Pending Packages

The pending category contains shipments that are awaiting shipment from your supplier. If you have packages in this category, it means that your supplier has yet to ship them out. Keeping an eye on this category will help you ensure timely fulfillment of customer orders.

Adding a Tracking Page to Your Website

Integrating a tracking page on your website is a great way to provide a seamless tracking experience for your customers. By allowing customers to enter their order number or tracking number, they can instantly view the whereabouts of their packages. You can easily add a tracking page by following a few simple steps within the AfterShip order tracking app, ensuring that your customers have a user-friendly and convenient tracking solution.

Example of a Website with Tracking App Installed

To give you a better understanding of how the tracking app works, let's take a look at a website that has already installed the AfterShip tracking app. Once you visit the website, you'll notice a "Track Order Status" option. By inputting either their order number or tracking number, customers can easily find the exact location of their packages. This example demonstrates the level of convenience you can provide to your own customers by incorporating the AfterShip tracking app into your website.

Pricing Options for AfterShip Order Tracking App

When considering any app for your business, it's important to evaluate the pricing plans available. AfterShip offers various pricing options to accommodate businesses of different scales. Let's take a look at the available plans:

Free Plan

For beginners or businesses with fewer shipments, the free plan offers an ideal starting point. It allows you to track up to 50 shipments per month without any additional charges. This plan is an excellent opportunity to try out the features and experience the benefits of the AfterShip order tracking app.

Basic Plan

If your monthly shipments exceed 50, the basic plan is suitable for you. At a minimal cost of $9 per month, you can track up to 100 shipments. This plan is designed to meet the needs of small to medium-sized businesses and provides an upgraded experience compared to the free plan.

Pro Plan

The pro plan is the most popular choice among users. Priced at $199 per month, it allows tracking of up to 5,000 shipments. This plan is recommended for growing businesses that have a significant volume of shipments each month.

Enterprise Plan

For businesses with a large-scale operation, the enterprise plan is available with custom rates. This plan caters to businesses handling more than 25,000 shipments per month. By contacting AfterShip directly, you can discuss your specific requirements and negotiate a pricing plan that suits your business needs.


Efficiently monitoring shipments and providing transparent tracking information is crucial for the success of any e-commerce business. With the AfterShip order tracking app, you can streamline your shipment tracking process, enhance customer satisfaction, and ultimately build trust among your customers. Whether you're just starting or managing a large-scale business, AfterShip offers a range of pricing plans that cater to your unique needs. Take advantage of the free trial and experience the benefits for yourself. Install the AfterShip order tracking app and provide your customers with a seamless tracking experience today!


Q: Is the AfterShip order tracking app only compatible with Shopify?

A: No, the AfterShip order tracking app is compatible with several e-commerce platforms, including Shopify, WooCommerce, BigCommerce, Wix, and many more. You can enjoy the benefits of the app regardless of the platform you choose for your online store.

Q: Can I customize the tracking page to match my website's design?

A: Yes, the AfterShip order tracking app offers customization options for the tracking page. You can match the colors, fonts, and overall design to align with your website's branding and create a seamless user experience.

Q: Can I track shipments from multiple carriers using the AfterShip app?

A: Absolutely! AfterShip supports tracking for over 800 carriers worldwide. You can effortlessly monitor shipments from various carriers, providing comprehensive tracking information to your customers.

Q: Is the AfterShip order tracking app secure? Will it protect my customers' data?

A: AfterShip takes data security seriously. They employ various security measures to protect user data and comply with data protection regulations. You can trust AfterShip to handle your customers' tracking information securely.

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