Streamline Order Tracking on Shopify 2023 with Ease

Streamline Order Tracking on Shopify 2023 with Ease

Table of Contents:

  1. Introduction
  2. Why Tracking is Important for an eCommerce Store
  3. The Aftership Order Tracking App
  4. Setting Up Shipments and Carriers
  5. Customizing Customer Notifications
  6. Customizing the Tracking Page
  7. Editing Order Lookup Options
  8. Using the Exception and Pending Options
  9. URL and Domain Setup
  10. Shipment Management
  11. Tracking Analytics
  12. Aftership Protection
  13. Embedding and Notifications
  14. Returns App Integration
  15. Analytics and Insights
  16. Conclusion


Tracking is a vital aspect of any successful eCommerce store. It allows customers to keep track of their packages and builds trust between the store and the customer. In this article, we will explore the Aftership Order Tracking app and delve into the various features and customization options it offers.

Why Tracking is Important for an eCommerce Store

Effective tracking systems offer numerous benefits for both the store and its customers. Customers appreciate being kept informed about the status of their shipments, which instills confidence and trust in the store. For the store, tracking helps in streamlining operations and improving customer satisfaction. We will further explore the advantages of implementing a tracking system in this article.

The Aftership Order Tracking App

The Aftership Order Tracking app is a user-friendly and efficient solution for tracking shipments in your Shopify store. This section will provide an overview of the app and explain why it is recommended.

Setting Up Shipments and Carriers

Before you can start tracking shipments, you need to import your existing shipments and add carriers to the Aftership app. This section will guide you through the process of setting up shipments and adding carriers like UPS, FedEx, and more.

Customizing Customer Notifications

Keeping customers informed about their shipments through notifications is crucial for a positive shopping experience. In this section, we will explore how you can set up and customize the customer notifications feature of the Aftership app.

Customizing the Tracking Page

The tracking page is an essential part of the order tracking process. It provides customers with real-time updates and information about their orders. In this section, we will discuss how you can optimize and customize the tracking page to meet your requirements.

Editing Order Lookup Options

The order lookup feature allows customers to easily find the status of their orders. This section will explain how you can edit the order lookup options, including descriptions, to enhance the user experience.

Using the Exception and Pending Options

Exception and pending statuses provide valuable information about shipments that require attention. In this section, we will explore how you can utilize these options effectively to manage exceptions and pending orders.

URL and Domain Setup

To ensure a seamless tracking experience, you can set up a custom URL and domain for your tracking page. This section will guide you through the process of configuring these settings for your Shopify store.

Shipment Management

Efficient shipment management is essential for smooth order fulfillment. The Aftership app offers comprehensive shipment management features, including importing shipments and adding new ones manually. Find out more about managing your shipments in this section.

Tracking Analytics

Tracking analytics provide valuable insights into the performance of your shipments and overall tracking process. In this section, we will explore the analytics and reporting features of the Aftership app and how they can help you optimize your operations.

Aftership Protection

Aftership Protection is an add-on feature that increases loyalty and customer satisfaction. This section will discuss how Aftership Protection can help improve efficiency, reduce losses, and boost sales by offering customers peace of mind.

Embedding and Notifications

Embedding the tracking page on your website and utilizing notifications are additional ways to enhance the tracking experience. This section will provide instructions on how to embed the tracking page and maximize the benefits of notifications.

Returns App Integration

In addition to order tracking, the Aftership app also offers a returns management feature. We will explore the benefits of integrating the returns app into your Shopify store and how it simplifies the returns process.

Analytics and Insights

Comprehensive analytics and reporting provide in-depth understanding of your store's tracking performance. This section will delve into the various analytics and insights available through the Aftership app, helping you make data-driven decisions to improve your business.


Implementing a reliable order tracking system is crucial for e-commerce success. The Aftership Order Tracking app simplifies the process and offers a range of customizable features. By following the steps outlined in this article, you can enhance the tracking experience for your customers and optimize your operations.


  • Importance of tracking for eCommerce stores
  • Overview of Aftership Order Tracking app
  • Setting up shipments and carriers
  • Customizing customer notifications
  • Enhancing the tracking page
  • Editing order lookup options
  • Managing exceptions and pending orders
  • Configuring URL and domain settings
  • Efficient shipment management
  • Tracking analytics for optimization
  • Aftership Protection for boosting sales
  • Embedding and utilizing notifications
  • Returns app integration for simplifying returns
  • Utilizing analytics and insights for data-driven decisions


  1. Q: Why is order tracking important for an eCommerce store? A: Order tracking provides transparency and reassurance for customers, building trust and improving the overall shopping experience.

  2. Q: Can I customize the notifications sent to customers? A: Yes, the Aftership app allows you to customize the content and appearance of customer notifications to align with your brand.

  3. Q: How can I optimize the tracking page for my store? A: The Aftership app provides customization options, allowing you to tailor the tracking page's layout and design to suit your preferences.

  4. Q: Can I track exceptions and pending orders efficiently? A: Yes, the Aftership app offers features to manage exceptions and pending orders, providing visibility and enabling timely resolution.

  5. Q: What are the benefits of Aftership Protection? A: Aftership Protection increases customer satisfaction and loyalty by offering peace of mind, reducing losses, and boosting sales.

  6. Q: How can I analyze the performance of my shipments? A: The Aftership app provides tracking analytics and insights, enabling you to assess transit times, on-time deliveries, and exceptions for optimization.

  7. Q: What other features does the Aftership app offer besides order tracking? A: The Aftership app also includes a returns management feature, simplifying the returns process for both the store and its customers.

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