Creating Legal Pages for Your Shopify Store

Creating Legal Pages for Your Shopify Store

Table of Contents

  1. Introduction
  2. Creating Legal Pages
  3. Refund Policy
  4. Privacy Policy
  5. Terms of Service
  6. Shipping Policy
  7. Adding Legal Pages to the Footer
  8. Modifying the Footer Menu
  9. Reordering the Menu Items
  10. Viewing the Legal Pages on Your Store



When setting up an online store, it's crucial to have proper legal pages in place to protect both your customers and your business. These legal pages include the refund policy, privacy policy, terms of service, and shipping policy. In this article, we'll guide you through the process of creating and adding these essential pages to your store.

Creating Legal Pages

To create your legal pages, you'll need to access the settings section of your online store. Locate the "Legal" tab at the bottom right-hand corner of the settings page. Here, you can enter the necessary information for each policy. However, instead of writing everything from scratch, we recommend using templates for ease and accuracy.

Refund Policy

The refund policy is an essential aspect of any online store. It outlines the conditions under which customers can request a refund for their purchases. It's important to ensure that your refund policy is clear, fair, and complies with relevant regulations. Customize the template provided with specific details relevant to your store's refund process.

Privacy Policy

The privacy policy is another crucial legal page that addresses how you handle customer information and data. It informs customers about the types of data collected, how it is stored and protected, and how it may be used. Privacy policies help build trust and transparency with customers, so it's important to provide accurate and comprehensive information.

Terms of Service

The terms of service lay out the rules and agreement between your store and its customers. It covers various aspects, such as the conditions of use, limitations of liability, intellectual property rights, and dispute resolution. While it's recommended to consult with a legal professional when creating your terms of service, you can start with a template and customize it according to your business's unique requirements.

Shipping Policy

Your shipping policy outlines the details regarding product delivery, shipping methods, costs, and estimated delivery times. If you're dropshipping or using a print-on-demand service, it's often advised to copy and paste your vendors' shipping policies. However, ensure that the information is accurate and aligns with your customers' expectations.

Adding Legal Pages to the Footer

To make your legal pages easily accessible to customers, it's recommended to add them to your store's footer. By doing so, they will be visible at the bottom of every page, ensuring customers can find and review them when needed. To add the legal pages, navigate to the "Online Store" section in the settings and click on "Pages."

Modifying the Footer Menu

Once you've created the legal pages, you need to modify the footer menu to include them. Access the "Navigation" section under the "Sales Channel" tab in the settings. Click on "Footer menu" and then select "Links." From there, you can add the pages you created to the menu by selecting them from the list of available pages.

Reordering the Menu Items

After adding the legal pages to the footer menu, you can reorder them as desired. You can grab the dots next to each menu item and drag them to rearrange the sequence. Additionally, you can create submenus by nesting the menu items inside each other, but this isn't necessary for the legal pages.

Viewing the Legal Pages on Your Store

To ensure that the legal pages are visible on your store, you can preview your site by clicking on the eyeball icon next to your online store in the settings. This will open a new tab where you can see how your store appears to visitors. Scroll down to the bottom to find the footer menu containing the legal pages. Click on each page to verify that they display correctly.

By following these steps, you can create and add the necessary legal pages to your online store, providing important information and establishing trust with your customers.


  • Create essential legal pages for your online store, including the refund policy, privacy policy, terms of service, and shipping policy.
  • Use templates to simplify the process of writing legal content and ensure accuracy.
  • Customize the templates to reflect your store's specific policies and procedures.
  • Add the legal pages to your store's footer for easy access by customers.
  • Modify the footer menu to include the newly created legal pages.
  • Reorder the menu items as desired to improve visibility and organization.
  • Preview your store to verify that the legal pages are displayed correctly and can be accessed.


Q: Do I need to consult a legal professional when creating my legal pages? A: While it's not always necessary to consult a legal professional, it's recommended, especially if you have specific requirements or legal obligations. Online resources and templates can provide a starting point, but legal advice can ensure compliance with regulations and help protect your business.

Q: Can I use default information for the legal pages if I'm just starting my store? A: Yes, using default information is a common practice, especially when you're starting out. However, it's important to review and customize the templates to accurately reflect your store's policies and procedures.

Q: How can I ensure that my legal pages are easily accessible to customers? A: Adding the legal pages to your store's footer is an effective way to make them readily accessible. By placing them at the bottom of every page, customers can easily find and review the policies when needed.

Q: Can I reorder the legal pages in the footer menu? A: Yes, you can easily reorder the legal pages by dragging and dropping them within the footer menu. This allows you to arrange them in a logical sequence or group them under submenus if desired.

Q: How can I preview my online store to verify the visibility of the legal pages? A: In the settings of your online store, there is an option to preview how your store appears to visitors. Clicking on the eyeball icon next to your online store will generate a preview in a new tab, allowing you to check the visibility and accessibility of the legal pages.

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