Boost Your Sales: Add Cash on Delivery Button in Shopify

Boost Your Sales: Add Cash on Delivery Button in Shopify

Table of Contents:

  1. Introduction
  2. What is Shopify?
  3. Setting up an Online Store on Shopify
  4. Navigating the Shopify Dashboard
  5. Adding Cash on Delivery Button in Shopify
  6. Understanding Cash on Delivery
  7. Activating Cash on Delivery Option
  8. Placing an Order Using Cash on Delivery
  9. Additional Customization for Cash on Delivery
  10. Conclusion

Adding Cash on Delivery Button in Shopify

In today's digital age, online shopping has become increasingly popular. Customers are constantly looking for convenient and secure payment options when making their purchases. As an online retailer, it is crucial to provide multiple payment methods to cater to the diverse needs of your customers. One such payment option that is widely used and appreciated is cash on delivery.

In this article, we will guide you through the process of adding a cash on delivery button to your Shopify store. We will explore the benefits of offering cash on delivery as a payment option and how it can enhance customer satisfaction and increase sales. So, let's dive in and learn how to integrate this feature into your Shopify store.


Before we delve into the specifics of adding a cash on delivery button in Shopify, let's first understand what Shopify is and why it is a preferred platform for online retailers. Shopify is a Canadian multinational e-commerce company that offers a comprehensive suite of services to online retailers. From payments to marketing, shipping, and customer engagement tools, Shopify provides a user-friendly and highly customizable platform to build and manage your online store.

Setting up an Online Store on Shopify

To begin the process of adding a cash on delivery button, you first need to set up an online store on Shopify. Start by visiting the Shopify website or clicking on the provided link in the description. Once on the website, you can explore the various plans and pricing options offered by Shopify. If you are new to Shopify, you can also take advantage of the free trial period to familiarize yourself with the platform before committing to a paid plan.

After selecting a plan that suits your business needs, you will be prompted to fill out the required information to create your Shopify account. Once completed, you will be directed to the dashboard, which will serve as your central hub for managing all aspects of your online store.

Navigating the Shopify Dashboard

The Shopify dashboard is designed to provide you with a seamless and intuitive experience in managing your online store. It offers a range of options and features that allow you to customize and optimize your e-commerce experience. Let's take a closer look at some of the key elements of the dashboard.

  1. Home: The home page provides a step-by-step guide to help you set up your store on Shopify. It covers essential tasks such as adding your first product, customizing your online store, and setting a custom domain.

  2. Orders: This section displays the number of orders placed by customers on your store. It gives you an overview of your sales and allows you to manage order fulfillment efficiently.

  3. Products: Here, you can view and manage the list of products you are currently selling on your online store. You can add new products, update existing ones, and organize them into categories for easy navigation.

  4. Customers: The customer section provides insights into your customer base. You can view customer profiles, track their purchasing behavior, and engage with them through personalized marketing campaigns.

  5. Analytics: Understanding the performance of your online store is crucial for making informed business decisions. The analytics section provides data on total sales, average order value, sales attributed to marketing efforts, and many other metrics.

  6. Marketing: Shopify offers various marketing tools to help you promote your products and drive traffic to your store. In this section, you can create and manage marketing campaigns, track their performance, and measure their impact on your sales.

  7. Discounts: Offering discounts and promotions is an effective way to attract customers and increase sales. The discounts section allows you to create and manage discount codes, set specific conditions for their usage, and monitor their effectiveness.

These are just a few examples of the options available on the Shopify dashboard. As you explore and navigate the platform, you will discover additional features that can help you enhance your online store's performance and maximize your revenue.

Adding Cash on Delivery Button in Shopify

Now that you have set up your online store on Shopify and familiarized yourself with the dashboard, let's proceed to add a cash on delivery button. Cash on delivery, or COD, is a payment method where customers pay for the product or service with cash when it is delivered to them. This option is particularly popular for both perishable and non-perishable goods, as it allows customers to inspect the items before making a payment.

To add cash on delivery as a payment option on your Shopify store, follow these steps:

  1. Access the "Settings" option on the left side panel of the dashboard.
  2. Click on the "Payments" option in the settings menu.
  3. On the payments page, you will see a list of payment providers and supported payment methods.
  4. Scroll down to the "Manual payment methods" section and click the "Add manual payment method" button.
  5. Select the "Cash on Delivery" option from the available choices.
  6. Fill in the required information, including any additional details or payment instructions you want to display to your customers.
  7. Click the "Activate Cash on Delivery button" to enable the feature on your store.

By following these steps, you have successfully added the cash on delivery button to your Shopify store. This payment option will now be visible to your customers during the checkout process, providing them with a convenient and trustworthy way to pay for their purchases.

Understanding Cash on Delivery

Cash on delivery, as mentioned earlier, is a widely accepted payment method, especially in regions where online payment systems are less prevalent or customers prefer to pay only when they receive the product. It works similarly to ordering pizza, where customers pay the delivery person directly upon receiving their order.

Using cash on delivery as a payment method allows customers to place orders on your online store without the need for upfront payment. This significantly eliminates the barrier to entry for customers who may have concerns about providing their card details online or are more comfortable paying in cash.

While cash on delivery offers convenience for customers, it is essential for online retailers to consider the associated risks. Since the payment is made upon delivery, there is a possibility that customers may refuse the order or return it without paying. This places a greater financial risk on the retailer, and careful consideration should be given to managing COD orders and implementing suitable return policies.

Activating Cash on Delivery Option

Once you have added cash on delivery as a payment option and customized the necessary details, it is crucial to ensure that the feature is activated and working correctly. To verify this, follow these steps:

  1. Go to your Shopify store and proceed to order a product.
  2. Fill out the required information, including your contact details and shipping address.
  3. Upon reaching the shipping section, you should see the available payment options, including cash on delivery.
  4. Select cash on delivery as your preferred payment method to continue with the order.

Please note that if you are using a free trial account, you may not be able to see the complete checkout process or the payment options available. However, if you have correctly enabled cash on delivery, it should appear as an option for your customers during the checkout process.

Placing an Order Using Cash on Delivery

When a customer chooses cash on delivery as their payment option, it means they will pay for the order once it is delivered. This is where the resemblance to pizza delivery comes into play. Similar to paying for a pizza only upon receiving it, customers using cash on delivery will hand over the payment to the delivery person once the order is delivered to their doorstep.

By offering this payment method, you provide customers with a familiar and convenient way to make their purchases. It instills trust and confidence in your brand, especially for those customers who prefer the traditional way of paying for goods.

Additional Customization for Cash on Delivery

While the default cash on delivery option in Shopify is sufficient for many online retailers, you also have the option to customize and add additional details for your customers. This allows you to provide clear instructions and alleviate any potential confusion regarding the cash on delivery process.

To customize the cash on delivery feature, follow these steps:

  1. Access the "Settings" option on the left side panel of the Shopify dashboard.
  2. Click on the "Payments" option in the settings menu.
  3. Scroll down to the cash on delivery section and click on the "Edit" button.
  4. You will now have the option to enter additional information for your customers to see when placing an order using cash on delivery.
  5. Enter any relevant details or instructions that will help customers understand the process and expectations.
  6. You can also include payment instructions specifying the amount, currency, and purpose of the payment.
  7. Save the changes to update the cash on delivery details for your store.

By customizing the cash on delivery feature, you provide clear instructions and transparency to your customers. This enhances the shopping experience and reduces the likelihood of confusion or misunderstandings related to payment.


In conclusion, adding a cash on delivery button to your Shopify store can serve as a valuable payment option for your customers. By offering this method, you cater to a broader range of customer preferences and increase the chances of completing a sale.

We have explored the process of setting up an online store on Shopify, navigating the dashboard, and adding the cash on delivery option. Additionally, we discussed the benefits and considerations of cash on delivery as a payment method, as well as how to customize the feature to meet your specific requirements.

Now that you have the tools and knowledge to integrate cash on delivery into your Shopify store, take the opportunity to enhance your customers' shopping experience and boost your sales. Embrace the flexibility and convenience offered by this payment option, and watch your online business thrive.

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