Boost Sales with Order on WhatsApp Button for Your Shopify Store

Table of Contents

1. Introduction
2. What is an Order on WhatsApp button?
3. Benefits of adding an Order on WhatsApp button to your Shopify store
4. Step by step guide to adding an Order on WhatsApp button to your Shopify store
   • Customizing your theme
   • Adding the button code
   • Positioning the button
   • Styling the button
5. Testing the button
6. Conclusion
7. Frequently Asked Questions (FAQs)

How to Add an Order on WhatsApp Button to Your Shopify Store

In today's digital age, having smooth and efficient communication channels with your customers is crucial for the success of your eCommerce business. One effective way to facilitate communication and streamline the ordering process is by adding an "Order on WhatsApp" button to your Shopify store. This handy feature allows customers to connect with you directly through WhatsApp, making it easier for them to inquire about products, place orders, or seek more information.

What is an Order on WhatsApp Button?

An Order on WhatsApp button is a convenient feature that enables customers to initiate a conversation with you through WhatsApp directly from your Shopify store. When a customer clicks on the button, it not only opens WhatsApp but also prepopulates a message with the product name and a link to the exact product they are interested in. This saves time for both you and the customer as it eliminates the need to search for the product manually. Once the chat is initiated, you can easily guide the customer through the sales process or provide any additional information they might require.

Benefits of Adding an Order on WhatsApp Button to Your Shopify Store

Integrating an Order on WhatsApp button into your Shopify store offers several advantages for your business:

1. Seamless customer communication: By providing a direct line of communication through WhatsApp, you can effortlessly engage with customers, answer their queries, and guide them through the purchase process.
2. Faster order fulfillment: By gathering all the necessary information through WhatsApp, you can process orders more efficiently, resulting in quicker order fulfillment and enhanced customer satisfaction.
3. Personalized customer service: With WhatsApp, you can provide a more personalized customer service experience by addressing individual needs and offering tailored recommendations.
4. Increased conversion rates: The quick and convenient nature of WhatsApp communication can lead to higher conversion rates as customers are more likely to complete a purchase when they have instant access to product information and assistance.
5. Improved customer loyalty: By offering a convenient and efficient way for customers to interact with your brand, you can build stronger relationships, enhance customer loyalty, and encourage repeat business.

Step by Step Guide to Adding an Order on WhatsApp Button to Your Shopify Store

Customizing Your Theme

Before adding the Order on WhatsApp button, you need to customize your Shopify store theme.

1. Access your Shopify admin page and navigate to Online Store > Themes.
2. Select your current theme and click on Customize.

Adding the Button Code

To add the Order on WhatsApp button, follow these steps:

1. In the theme customization page, click on Home Page.
2. Then, select Products.
3. Choose your default product.
4. Scroll down to Product Information where you can see all the elements.
5. At the bottom of the elements, click on Add a block and select Custom Liquid.
6. Copy the first code provided in the description of this video.
7. Paste the code in the Custom Liquid section. Ensure you do not make any changes to the code, except for the WhatsApp number in the href attribute. Replace the phone number with your WhatsApp number, including the country code.
8. Customize the text message to suit your needs. You can modify the greeting, product details, or any other information you want to include.
9. Adjust the location of the link by dragging it above or below the elements to position it where you want it to appear.

Positioning the Button

To position the Order on WhatsApp button:

1. Go to Team settings in the customization page.
2. Scroll down to Custom CSS.
3. Paste the second code provided in the description.
4. Customize the CSS properties according to your preference, such as the size, color, and border of the button.
5. Ensure you test the button's placement and appearance before launching your store.

Styling the Button

In the CSS code, you can make adjustments to various elements to customize the button's appearance. Here are some properties you can modify:

• Display: Determines whether the button appears as a block or inline.
• Margin: Controls the spacing around the button.
• Padding: Adjusts the space between the button's text and border.
• Font size: Changes the size of the text within the button.
• Text color: Alters the color of the button's text.
• Background color: Sets the background color of the button.
• Border: Specifies the width and style of the button's border.
• Border radius: Determines the roundness of the button's corners.
• Text alignment: Set whether the text is aligned to the center, left, or right.
• Text decoration: Controls any stylistic decoration applied to the text.
• Text transform: Defines the capitalization style of the button's text.
• Hover styling: Allows you to customize the button's appearance when the mouse hovers over it.

Testing the Button

After implementing the Order on WhatsApp button, it is crucial to test its functionality before making your store live. Go back to your product page, click on the button, and verify if it opens WhatsApp, prepopulates the necessary message, and directs the customer to the correct product.

Conclusion

By adding an Order on WhatsApp button to your Shopify store, you can provide a seamless and personalized communication channel for your customers, improving customer experience and boosting conversions. Take advantage of this feature to streamline the order process and enhance customer satisfaction.

Frequently Asked Questions (FAQs)

Q: Can I customize the text in the Order on WhatsApp button? A: Yes, you can modify the text to suit your preferences. You can change the greeting, the request for a product, or any other information you want to include in the button.

Q: What if I want to change the positioning of the button? A: To change the positioning of the button, you can drag and drop it above or below the other elements on your product page. This will determine where the button appears in relation to the other product details.

Q: Can I style the button to match my store's branding? A: Absolutely! You can customize the button's appearance using CSS properties such as color, background, borders, and font size. This allows you to match the button style with your store's branding.

Q: Is it important to test the button before launching my store? A: Yes, it is crucial to test the functionality of the Order on WhatsApp button before making your store live. Test if the button opens WhatsApp correctly and prepopulates the necessary message with the relevant product details.

Q: Can I add the Order on WhatsApp button to multiple products on my Shopify store? A: Yes, you can add the Order on WhatsApp button to multiple products in your store. Simply follow the same steps for each product individually to implement the button for all desired items.