Start Drop Shipping in Kenya

Start Drop Shipping in Kenya

Table of Contents

  1. Introduction
  2. What is Drop Shipping?
  3. How Does Drop Shipping Work?
  4. Finding Suppliers for Drop Shipping
  5. Selecting Products for Drop Shipping
  6. Setting Up an E-commerce Store for Drop Shipping
  7. Marketing and Promoting Your Drop Shipping Business
  8. Managing Orders and Shipping
  9. Handling Customer Service in Drop Shipping
  10. Scaling Your Drop Shipping Business
  11. Pros and Cons of Drop Shipping



Welcome back to Codestar Technologies, the best tech YouTube channel in Kenya and Africa. In today's session, I want to share with you a simple way to start making money through a hobby or a trending topic. It's called Drop Shipping. Drop Shipping is a business model where you can sell products without owning them or having a physical shop. This article will guide you on how to start a successful Drop Shipping business and make money online.

What is Drop Shipping?

Drop Shipping is a retail fulfillment method where a store doesn't keep the products it sells in stock. Instead, when a store sells a product using the Drop Shipping model, it purchases the item from a third party and has it shipped directly to the customer. As a Drop Shipper, you act as a middleman between the customer and the supplier. This means you don't have to worry about inventory management, shipping, or fulfillment.

How Does Drop Shipping Work?

The Drop Shipping process involves the following steps:

  1. Research and find suppliers: Look for suppliers who offer Drop Shipping services and have a wide range of products.
  2. Select products to sell: Choose products that are in demand and have a good profit margin.
  3. Set up an e-commerce store: Create a professional website or use an e-commerce platform to showcase and sell your products.
  4. Market your store: Use social media, SEO techniques, and online advertising to drive traffic to your store and generate sales.
  5. Receive orders: When a customer places an order on your website, you forward it to the supplier along with the payment.
  6. Supplier ships the product: The supplier ships the product directly to the customer's address, using your branding if desired.
  7. Customer receives the product: The customer receives the product, and you earn a profit from the difference between the wholesale price and the retail price.

Finding Suppliers for Drop Shipping

Finding reliable and trustworthy suppliers is essential for a successful Drop Shipping business. There are several ways to find suppliers:

  1. Online directories: Use websites like AliExpress, SaleHoo, and Worldwide Brands to find reputable suppliers.
  2. Contact manufacturers directly: Reach out to manufacturers in your niche and inquire if they offer Drop Shipping services.
  3. Attend trade shows: Attend industry trade shows to meet potential suppliers and establish relationships with them.
  4. Ask for recommendations: Seek recommendations from other Drop Shippers or join online communities to get insights into reliable suppliers.

When choosing a supplier, consider factors like product quality, shipping time, customer service, and their willingness to work with Drop Shippers.

Selecting Products for Drop Shipping

Choosing the right products is crucial for the success of your Drop Shipping business. Consider the following factors when selecting products:

  1. Market demand: Research trending products and identify what customers are currently buying.
  2. Profit margin: Look for products with a good profit margin to ensure a sustainable business.
  3. Product quality: Ensure that the products you sell are of high quality to maintain customer satisfaction.
  4. Competition: Analyze the level of competition for the products you intend to sell and find a unique selling proposition.
  5. Niche focus: Consider focusing on a specific niche to target a specific customer segment and establish yourself as an expert.

By carefully selecting products and targeting the right audience, you can increase your chances of success in the Drop Shipping industry.

Setting Up an E-commerce Store for Drop Shipping

To start selling products through Drop Shipping, you need to set up an e-commerce store. Here's how to do it:

  1. Choose a platform: Select an e-commerce platform like Shopify, WooCommerce, or Magento to build your online store.
  2. Design your store: Customize the look and feel of your store to align with your brand and appeal to your target audience.
  3. Add product listings: Create detailed product listings with high-quality images, compelling product descriptions, and accurate pricing information.
  4. Set up payment and shipping options: Integrate payment gateways and configure shipping methods to ensure a smooth buying experience for customers.
  5. Optimize for SEO: Implement SEO techniques to improve your store's visibility in search engine results and attract organic traffic.

Marketing and Promoting Your Drop Shipping Business

To generate sales and drive traffic to your e-commerce store, you need to implement effective marketing strategies:

  1. Social media marketing: Utilize popular social media platforms like Facebook, Instagram, and Twitter to reach your target audience and promote your products.
  2. Content marketing: Create valuable content related to your niche, such as blog posts, tutorials, and videos, to establish yourself as an authority and attract customers.
  3. Influencer marketing: Collaborate with influencers in your industry to promote your products and reach a wider audience.
  4. Email marketing: Build an email list of potential customers and send regular newsletters or promotional emails to engage and convert them into buyers.
  5. Paid advertising: Invest in paid advertising platforms like Google AdWords, Facebook Ads, or Instagram Ads to increase your store's visibility and drive targeted traffic.

Implementing a combination of these marketing strategies will help you reach a larger audience and improve your chances of making sales.

Managing Orders and Shipping

As a Drop Shipper, you need to efficiently manage orders and ensure timely shipping to maintain customer satisfaction:

  1. Order processing: Regularly check your store for new orders and forward them to the supplier for fulfillment.
  2. Communication with suppliers: Maintain good communication with your suppliers to ensure they have the products in stock and are ready to ship.
  3. Tracking orders: Keep track of the status of each order, including shipping details and tracking numbers, to provide timely updates to customers.
  4. Customer support: Offer prompt and helpful customer support, addressing any concerns or inquiries your customers may have.
  5. Returns and refunds: Have a clear policy in place for returns and refunds to handle any issues that arise.

By effectively managing the order fulfillment process, you can build a reputation for reliable service and customer satisfaction.

Handling Customer Service in Drop Shipping

Providing excellent customer service is crucial for the long-term success of your Drop Shipping business. Here are some tips for effective customer service:

  1. Prompt communication: Respond to customer inquiries and concerns in a timely manner to show that you value their business.
  2. Clear product information: Provide accurate and detailed product information to help customers make informed purchasing decisions.
  3. Resolving issues: Address any customer issues or complaints quickly and work towards finding a satisfactory resolution.
  4. Personalized experience: Make customers feel valued by offering personalized recommendations, discount codes, or loyalty programs.
  5. Feedback and reviews: Encourage customers to leave reviews and feedback for your products and service to build trust and attract new customers.

By providing exceptional customer service, you can build a loyal customer base and generate positive word-of-mouth referrals.

Scaling Your Drop Shipping Business

Once you have established a successful Drop Shipping business, you can focus on scaling and expanding your operations. Here are some strategies for scaling your business:

  1. Add more products: Continuously research and add new products to your store to attract a wider range of customers.
  2. Explore new niches: Identify profitable niches and expand your product offerings to target different customer segments.
  3. Collaborate with other Drop Shippers: Form partnerships with other Drop Shippers to cross-promote products and expand your reach.
  4. Automate processes: Implement automation tools and software to streamline order processing, inventory management, and customer communication.
  5. Invest in marketing: Allocate a portion of your profits to marketing and advertising to reach a larger audience and drive more sales.

By gradually scaling your business, you can increase your profitability and establish a sustainable Drop Shipping enterprise.

Pros and Cons of Drop Shipping

Like any business model, Drop Shipping has its advantages and disadvantages. Here are some pros and cons to consider:


  • Low upfront costs: You don't need to invest heavily in inventory or store infrastructure, reducing your initial investment.
  • Location independence: You can operate your Drop Shipping business from anywhere with an internet connection.
  • Wide product selection: Since you don't hold inventory, you can offer a wide range of products without worrying about storage limitations.
  • Scalability: Drop Shipping allows for easy scaling, as you don't need to physically handle and store products.
  • Flexibility: You have the freedom to work on your own terms and set your own schedule.


  • Lower profit margins: With Drop Shipping, your profit margins may be lower compared to traditional retail models.
  • Supplier dependency: Your business relies on suppliers for order fulfillment, so any issues on their end can directly impact your customers.
  • Inventory management challenges: Managing product availability and stock levels can be challenging, especially if you work with multiple suppliers.
  • Increased competition: Drop Shipping has become popular, resulting in a more competitive marketplace.

Despite the challenges, many entrepreneurs have found success in the Drop Shipping industry by implementing effective strategies and providing exceptional customer service.


  • Drop Shipping is a retail fulfillment method where stores don't keep products in stock but instead purchase items from third-party suppliers who ship them directly to customers.
  • To start a Drop Shipping business, you need to research and find reliable suppliers, select in-demand products with a good profit margin, and set up an e-commerce store.
  • Marketing, efficient order management, and excellent customer service are essential for success in Drop Shipping.
  • Pros of Drop Shipping include low upfront costs, location independence, wide product selection, scalability, and flexibility.
  • Cons of Drop Shipping include lower profit margins, supplier dependency, inventory management challenges, and increased competition.


Q: How much does it cost to start a Drop Shipping business? A: The cost of starting a Drop Shipping business varies depending on factors like the platform you choose, marketing expenses, and any additional tool or software investments. However, compared to traditional retail models, the upfront costs are generally lower.

Q: Can I use multiple suppliers for Drop Shipping? A: Yes, you can work with multiple suppliers to offer a wider range of products and ensure availability. However, managing inventory and coordinating with multiple suppliers can be more complex.

Q: How do I handle returns and refunds in Drop Shipping? A: It's essential to have a clear returns and refunds policy in place. Ideally, you should work closely with your suppliers to address any product issues or customer concerns and facilitate returns or refunds as necessary.

Q: Can I start a Drop Shipping business with no prior experience? A: Yes, you can start a Drop Shipping business with no prior experience. However, it's important to invest time in learning about the industry, researching products and suppliers, and developing effective marketing strategies to increase your chances of success.

Q: Can I sell internationally through Drop Shipping? A: Yes, Drop Shipping allows you to sell products internationally. However, it's crucial to consider factors like shipping costs, customs regulations, and delivery times when expanding your business to other countries.