Unlock the Power of Customer Reviews with Okendo Shopify App

Unlock the Power of Customer Reviews with Okendo Shopify App

Table of Contents

  1. Introduction
  2. About Shopify App Review Videos
  3. Shopify App Review: Okendo 3.1 Overview 3.2 Pricing Packages
  4. Installing Okendo 4.1 Installation Options 4.2 Auto Install 4.3 Developer Install 4.4 Okendo Install
  5. Setting Up Okendo 5.1 Start Guide 5.2 Installation Details
  6. Exploring the Dashboard 6.1 App Dashboard 6.2 Menu Items
  7. Moderating Reviews 7.1 Pending Reviews 7.2 Approval Process
  8. Managing Products and Attributes 8.1 Product Tab 8.2 Attributes Tab
  9. Configuring Groups and Rewards 9.1 Groups for Displaying Reviews 9.2 Rewards and Loyalty Points
  10. Automated Email Campaigns 10.1 Customizing Email Templates 10.2 Including Discount Codes
  11. Integrations and Importing Reviews 11.1 Available Integrations 11.2 Importing Expert Reviews
  12. Customizing the Widget 12.1 Widget Settings 12.2 Review Order and Capture Form 12.3 Styling the Widget
  13. Final Thoughts and Conclusion

Shopify App Review: Okendo

Okendo is a relatively new app on the Shopify store that offers powerful review functionality for your online store. In this review, we will delve into the features and pricing packages provided by Okendo, as well as guide you through the installation and setup process. We'll also explore the various options available for moderating reviews, managing products and attributes, configuring groups and rewards, setting up automated email campaigns, integrating with other apps, and customizing the Okendo widget. By the end of this article, you'll have a comprehensive understanding of what Okendo has to offer and whether it's the right fit for your Shopify store.


On Friday nights, I indulge in making Shopify app review videos. Welcome to another Shopify app review video! Today, we're going to review one of my favorite tongue twisters, the Okendo app. I'm Andrew from ecomexperts.io, and if you need any assistance with your Shopify or Shopify Plus store, look no further. We are the developers you've been searching for. In this video, we'll dive into the features, pricing packages, installation process, and customization options of Okendo. So, without further ado, let's get started!

Shopify App Review: Okendo

Okendo is a relatively new app on the Shopify store that offers powerful review functionality for your online store. With a perfect five-star rating and multiple pricing packages, Okendo provides the tools you need to showcase customer reviews and build trust with your audience. Let's take a closer look at what this app has to offer.


Okendo allows you to collect and display customer reviews, Q&A, and photo reviews on your Shopify store. It offers a range of features to enhance your review system, including customizable email campaigns, automated review requests, attributes to capture customer insights, and integration with other apps like Smile.io.

Pricing Packages

Okendo offers multiple pricing packages to cater to different business needs. The pricing starts at $99 per month for the "Starter" package and goes up to $249 per month for the "Enterprise" package. There are also options for annual billing, which provide additional benefits and savings.

Installing Okendo

To install Okendo, you have three options: auto install, developer install, or Okendo install. The auto install option is recommended as it handles the installation process seamlessly. If you prefer a more hands-on approach, you can choose the developer install option or request the Okendo support team to handle the installation for you.

Setting Up Okendo

Once installed, Okendo offers a user-friendly start guide to help you set up the app. The start guide provides step-by-step instructions to configure the Okendo widget and review display on your store. It's a convenient way to get started and ensures you don't miss any crucial setup steps.

Exploring the Dashboard

The Okendo dashboard provides an organized interface to manage all aspects of your review system. The left menu provides easy navigation to different sections, including moderation, products, attributes, groups, automated campaigns, and general settings. The dashboard offers a clean and intuitive design, making it easy to navigate and find the desired features.

Moderating Reviews

With Okendo, you have complete control over moderating reviews. The moderation tab allows you to review and manage pending, approved, and rejected reviews. This ensures that only authentic and appropriate reviews are displayed on your store. By proactively moderating reviews, you can maintain the quality and trustworthiness of your review system.

Managing Products and Attributes

The product tab in Okendo provides an overview of all your products, along with the number of reviews and average ratings. This section allows you to monitor the performance of your products based on customer feedback. Additionally, Okendo offers attribute features that enable you to capture deeper insights into customer preferences and dislikes. You can create custom attributes to gather valuable information about your products and customers.

Configuring Groups and Rewards

In the groups section, you can create project groups to display reviews from multiple products on a single product page. This feature is useful for showcasing related reviews and providing a comprehensive overview to potential customers. Additionally, Okendo offers rewards and loyalty points to incentivize customers to leave reviews. You can choose between coupons, loyalty points, or no reward options.

Automated Email Campaigns

One of the standout features of Okendo is its ability to automate email campaigns requesting reviews from customers. The automated tab allows you to set up customized emails that are sent automatically after a customer makes a purchase. You can customize the email content, include discount codes for future purchases, and choose the frequency of email notifications. This feature streamlines the review collection process and encourages customers to share their experiences.

Integrations and Importing Reviews

Okendo offers seamless integration with other apps, making it easy to enhance your review system. The app supports various integrations, including Smile.io, which allows you to reward customers for leaving reviews. Additionally, Okendo provides the option to import expert reviews, further enriching your review collection.

Customizing the Widget

The Okendo widget is a versatile tool that allows you to display reviews on your store. You can customize the widget's appearance, including the shop review widget, the show writer review button, and the review tabs. The widget enhances the user experience by providing easy access to published reviews and adding credibility to your store.

Final Thoughts and Conclusion

Okendo is a powerful app that offers a range of features to enhance your store's review system. With its customizable email campaigns, attribute capture, group display options, and integrations, Okendo provides a comprehensive solution for collecting and showcasing customer reviews. While the app may have a slight learning curve in terms of design navigation, the extensive features make up for it. If you're looking for a robust review app for your Shopify store, Okendo is definitely worth considering.

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