Simple Steps to Setup Shipping Confirmation Emails
Table of Contents:
- Introduction
- Setting up Shipping Confirmation Emails with De-Essers
2.1. Accessing the Settings Tab
2.2. Enabling Shipping Confirmation
2.3. Selecting Shipping Carrier and Tracking URL
2.4. Saving the Settings
- Customizing the Shipping Confirmation Email
3.1. Editing the Template
3.2. Personalizing the Text and Contents
3.3. Adding Relevant Information and Policies
3.4. Being Creative with Upsells
- Example of a Well-Structured Shipping Confirmation Email
4.1. Analyzing Chewie's Email
4.2. Including Essential Information
4.3. Making Dispute Resolution Easy
- Conclusion
- Highlights
- FAQs
Article:
How to Set Up Shipping Confirmation Emails with De-Essers
If you're an ecommerce store owner, it's important to ensure that your customers receive their tracking numbers as soon as their orders go out. This not only saves you time by reducing the number of customer service emails you receive, but it also enhances the customer experience. In this guide, we'll walk you through the step-by-step process of setting up shipping confirmation emails with de-essers, making it super easy for you to implement.
Setting up Shipping Confirmation Emails with De-Essers
Accessing the Settings Tab
To begin, log in to the home page of your e-commerce platform. Look for the settings tab located in the lower left-hand corner and click on it. This will take you to a panel where you can find the "shipping confirmation" option.
Enabling Shipping Confirmation
Once in the shipping confirmation section, select the store you wish to set up these emails for. Toggle the switch to turn on shipping confirmation email notifications.
Selecting Shipping Carrier and Tracking URL
Next, you'll need to choose the shipping carrier you use. If you're dropshipping, it is recommended to select the default option. Additionally, consider using a tracking URL service like 17Track, as it automatically detects carriers and provides tracking information for your customers' orders.
Saving the Settings
After configuring the necessary settings based on your particular requirements and suppliers, click the "save" button to apply the changes.
Customizing the Shipping Confirmation Email
Now that you've set up the shipping confirmation emails, it's time to personalize them to match your brand and meet the needs of your customers.
Editing the Template
To edit the template, click on the blue button provided, which will take you back to your e-commerce platform. Here, you'll find the notification settings, allowing you to customize the text and contents of your shipping confirmation email.
Personalizing the Text and Contents
Ensure the email is branded to reflect your store's unique identity. Include relevant information, such as tracking links, shipping times, and any customer-related policies. Get creative and consider adding upsells to increase your revenue.
Adding Relevant Information and Policies
By studying examples like Chewie's shipping confirmation email, you can get a better idea of what to include in your own. Chewie's email not only provides a tracking link and shipping animation, but it also includes details about what was ordered, the shipping rate, and a 1-800 customer service number. They even offer free shipping, a satisfaction guarantee, and return information, making it easy for customers to resolve any issues that may arise.
Being Creative with Upsells
Don't forget to take advantage of the shipping confirmation email by including upsells. Use this opportunity to cross-sell related products or recommend complementary items to your customers. This can significantly increase your revenue and potentially enhance the customer experience.
By following these steps, you should now have your shipping confirmation email set up and ready to be sent out. Enjoy the time saved on customer service emails and delight your customers with prompt and informative notifications. Remember to subscribe for more e-commerce tips and check out the resources listed in the description below.
Highlights
- Save time by setting up shipping confirmation emails with de-essers.
- Enhance the customer experience by providing prompt tracking information.
- Access the settings tab on your e-commerce platform to configure shipping confirmation notifications.
- Choose the appropriate shipping carrier and tracking URL.
- Customize the shipping confirmation email to reflect your brand and include relevant information.
- Consider adding upsells to boost revenue.
- Analyze well-structured shipping confirmation emails for inspiration.
FAQs
Q: Will enabling shipping confirmation emails affect store performance?
A: Enabling shipping confirmation emails does not have a significant impact on store performance. It is a feature designed to improve customer satisfaction and streamline operations.
Q: Can I use a different tracking URL service instead of 17Track?
A: Yes, you can choose any tracking URL service that suits your requirements. 17Track is recommended for dropshipping as it automatically detects carriers and provides tracking information.
Q: Is it possible to customize the shipping confirmation email design?
A: The level of customization depends on the capabilities of your e-commerce platform. However, most platforms allow you to edit templates and personalize the text and contents of the email.
Q: How often should I update the shipping confirmation email?
A: It is recommended to review and update the shipping confirmation email periodically to ensure that it contains accurate and relevant information for your customers.
Q: Can I include promotional offers in the shipping confirmation email?
A: Yes, you can include promotional offers or upsells in the shipping confirmation email to increase revenue. However, ensure that these offers align with your customers' interests and do not distract from the main purpose of the email.
