Shopify Local Pickup: Convenient and Cost-Effective Order Collection

Shopify Local Pickup: Convenient and Cost-Effective Order Collection

Table of Contents

  1. Introduction
  2. What is Shopify Local Pickup?
  3. How to Enable Local Pickup in Shopify
  4. Setting up Multiple Warehouses
  5. Configuring Pickup Settings
  6. How Customers Can Select Local Pickup
  7. Placing an Order with Local Pickup
  8. Processing Orders for Local Pickup
  9. Customizing Pickup Notification Emails
  10. Completing the Pickup Process
  11. Benefits of Using Local Pickup in Shopify
  12. Limitations and Considerations
  13. Conclusion


In this article, we will explore Shopify's built-in local pickup feature, which allows businesses to offer a convenient alternative to shipping by allowing customers to pick up their orders from a designated location. We will guide you through the process of enabling local pickup, configuring settings, and processing orders. Additionally, we will discuss the benefits and limitations of using this feature in your Shopify store.

What is Shopify Local Pickup?

Shopify's local pickup feature is a delivery method that allows customers to collect their orders from a physical storefront or warehouse instead of having them shipped to their homes. This feature is particularly useful for businesses that want to offer a convenient option for customers who prefer to pick up their purchases locally. With local pickup, customers can save on shipping costs and receive their orders quickly.

How to Enable Local Pickup in Shopify

To enable local pickup in Shopify, you need to navigate to the settings and shipping section of your Shopify dashboard. From there, you can enable the local pickup feature and configure the settings according to your business needs. If you have multiple warehouses or storefronts, you can also set up different pickup locations to offer more flexibility to your customers.

Setting up Multiple Warehouses

If your business operates from multiple warehouses or storefronts, Shopify allows you to configure different pickup locations for each. By setting up multiple warehouses, you can offer local pickup options to customers based on their proximity to each location. This makes it convenient for customers to choose the most convenient pickup point when placing an order.

Configuring Pickup Settings

Once you have enabled local pickup in the Shopify settings, you can further customize the pickup settings for each location. This includes specifying pickup hours, providing order notifications, and adding any specific instructions for customers when they come to collect their orders. You can make these settings as simple or detailed as needed, ensuring a smooth and hassle-free pickup experience.

How Customers Can Select Local Pickup

With local pickup enabled and the pickup locations set up, customers can easily select the local pickup option during the checkout process. Instead of opting for delivery, they can choose to collect their orders from a nearby pickup location. This gives customers the flexibility to choose the most convenient option for them, especially if they want their purchases quickly or prefer to save on shipping fees.

Placing an Order with Local Pickup

When a customer selects the local pickup option, they will receive an email confirmation with details of the pickup location and any additional instructions. The order will be processed and marked as unfulfilled until it is ready for pickup. Customers can track the status of their orders through their Shopify accounts or by referring to the emails received from the store.

Processing Orders for Local Pickup

As a store owner or staff member, you can easily manage orders for local pickup through the Shopify admin dashboard. Orders with the local pickup option will be indicated by a specific icon in the order grid. Once you receive the order, you can prepare the items for pickup, print packing slips, and pack the products accordingly. Once the order is ready for pickup, you can mark it as fulfilled and send a pickup notification to the customer.

Customizing Pickup Notification Emails

Shopify allows you to customize the pickup notification emails sent to customers when their orders are ready for pickup. You can modify the email's subject line, content, and even include branding elements to provide a personalized and professional touch. Customizing the pickup notification emails helps set clear instructions for customers and enhances their overall pickup experience.

Completing the Pickup Process

When customers arrive at the designated pickup location, you can verify their order details and hand over the package. Once the pickup is completed, you can mark the order as picked up in the Shopify admin dashboard, completing the order fulfillment process. This ensures accurate order records and allows you to move on to the next order seamlessly.

Benefits of Using Local Pickup in Shopify

Using the local pickup feature in Shopify offers several benefits for both businesses and customers. Some of the key advantages include:

  • Cost savings on shipping for customers
  • Faster delivery of products
  • Convenient pickup option for local customers
  • Reduced dependency on third-party delivery services
  • Better control over order fulfillment process

Limitations and Considerations

While local pickup in Shopify provides a convenient option for customers, there are some limitations to consider. Here are a few factors to keep in mind:

  • Limited to customers within proximity to pickup locations
  • Inability to charge additional fees for local pickup
  • Requires proper inventory management for accurate pickup availability


Shopify's built-in local pickup feature offers businesses the flexibility to offer an additional delivery option to their customers. By enabling local pickup and configuring the necessary settings, businesses can provide a convenient and cost-effective solution for customers who prefer to collect their purchases from a designated location. With proper management and communication, local pickup can enhance the overall customer experience and contribute to the success of an online store.

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