Discover the Rapid Counterpoint to Shopify Connector

Discover the Rapid Counterpoint to Shopify Connector

Table of Contents

1. Introduction
2. Installing the Rapid Counterpoint to Shopify Connector
3. Overview of the Rapid Counterpoint to Shopify Connector
4. Syncing Items from Counterpoint to Shopify
   • 4.1 Counterpoint Item Number
   • 4.2 Product Title
   • 4.3 Counterpoint Item Category and Subcategory
   • 4.4 Shopify ID
   • 4.5 URL
   • 4.6 Shopify Status
   • 4.7 Out of Stock Quantity
   • 4.8 Show as Sold Out
   • 4.9 Sales Channels
   • 4.10 Product Vendor
   • 4.11 Shipping Details
   • 4.12 Alternate Units
5. Deleting a Shopify Item Record
6. Setting up a New Item from Scratch
7. Viewing Multiple Shopify Items
8. Shopify Configuration Options
9. Running the Shopify Connector
10. Syncing Orders from Shopify to Counterpoint
11. Frequently Asked Questions (FAQ)

Introduction

Welcome to this guide on using the Rapid Counterpoint to Shopify Connector. This comprehensive guide will walk you through the installation process and provide an overview of the connector's features. We will cover how to sync items from Counterpoint to Shopify, delete Shopify item records, set up new items from scratch, view multiple Shopify items, configure the connector, and run the Shopify connector. Additionally, we will address frequently asked questions to help you make the most of this powerful tool.

Installing the Rapid Counterpoint to Shopify Connector

Before we dive into the details of using the Rapid Counterpoint to Shopify Connector, it's essential to understand the installation process. Follow the steps below to install the connector successfully:

1. Begin by accessing the Rapid POS website.
2. Navigate to the Shopify connector page and click on the installation link.
3. Follow the prompts, and make sure to grant the necessary permissions to allow seamless integration between Counterpoint and Shopify.
4. Once the installation is complete, the connector will be ready for use.

Now that you have installed the connector let's explore its capabilities and how to utilize its features effectively.

Overview of the Rapid Counterpoint to Shopify Connector

The Rapid Counterpoint to Shopify Connector serves as a seamless bridge between your Counterpoint system and your Shopify store. It enables you to sync product information, inventory levels, and orders in real-time, keeping your business operations streamlined and efficient.

When you open the items screen in Counterpoint after installing the connector, you will notice a Shopify items button at the bottom of the items window. Clicking this button will open the Shopify items window, displaying the Shopify item record for the item you are viewing.

In the following sections, we will delve deeper into the various aspects of using the Rapid Counterpoint to Shopify Connector.

Syncing Items from Counterpoint to Shopify

One of the core functionalities of the Rapid Counterpoint to Shopify Connector is syncing items from your Counterpoint system to your Shopify store. By syncing items, you ensure that the product information displayed on your Shopify website is accurate and up to date. Let's explore the steps involved in this process:

4.1 Counterpoint Item Number

The Counterpoint item number serves as the product SKU in Shopify. When syncing an item, the Counterpoint item number is sent to Shopify as the product SKU.

4.2 Product Title

The product title is a configurable field that is synced from Counterpoint to Shopify. You can choose to send the item description, the item long description, or any additional descriptions as the product title. There is also a configuration setting that allows you to control the product title directly in the Shopify backend, preventing Counterpoint from overwriting it.

4.3 Counterpoint Item Category and Subcategory

The Counterpoint item category and subcategory fields are not synced to Shopify. They are solely for display and filtering purposes within the Shopify items window.

4.4 Shopify ID

The Shopify ID is the unique identifier assigned to a product in the Shopify backend. After syncing a product, the Shopify ID is retrieved and displayed in the Shopify items window. Any changes made to the product in Counterpoint will trigger a resync and update the Shopify ID accordingly.

4.5 URL

The URL field displays the customer-facing URL of the product on your Shopify website. It is sent from Shopify to the connector and displayed for reference. However, it cannot be edited within the connector.

4.6 Shopify Status

The Shopify status, also known as the Shopify sync status, indicates the current sync status of a product. It can have one of four values: 0, 1, 2, or 9. A value of 0 means the product has already successfully synced to Shopify. A value of 1 indicates that the item has been edited, triggering a resync during the next connector run. A value of 2 means the item is actively being sync...

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