Boost Sales with Customized Product Recommendations & Booking

Boost Sales with Customized Product Recommendations & Booking

Table of Contents

  1. Introduction
  2. Building a System for Product Recommendation
    1. Customization vs App
    2. Showcase of a Custom Build
  3. The Process: Phone Repair Demonstration
    1. Scheduling a Repair
    2. Selecting the Type of Device
    3. Choosing the Brand
    4. Selecting the Device
    5. Choosing the Repair Option
    6. Booking the Appointment
    7. Selecting the Location
    8. Price Calculation
    9. Confirmation and Notifications
  4. The Benefits of a Custom Solution
  5. Next Steps: Non-Custom Coding Solution
  6. Conclusion

Building a System for Product Recommendation

Product recommendation is a common concern among merchants. They often wonder how to create a system that allows them to assist customers in choosing the right product. In this article, we will explore the process of building such a system and showcase a custom build for a client. We will discuss the advantages of customization over using an app and provide a step-by-step demonstration of a phone repair recommendation system. Additionally, we will highlight the benefits of a custom solution and provide insights into an alternative non-custom coding approach.

Showcase of a Custom Build

Before diving into the details, we would like to present a custom build we created for a client. With their approval, we will walk you through the website and demonstrate the impressive functionalities we incorporated. Please visit to explore this live customization. Although not an app, our solution leverages the Shopify platform, integrating various apps and custom code to enhance the user experience. This level of customization allows us to align with SEO best practices and ensures long-term sustainability.

The Process: Phone Repair Demonstration

Let's now delve into the phone repair recommendation system and its step-by-step process. By following the flow, we can explore the seamless user experience that our customization offers.

1. Scheduling a Repair

Upon visiting the website, the first step is to schedule a repair. A prompt appears, asking you to choose the type of device you need to repair. Options include smartphones, tablets, computers, and other devices. For this demonstration, we will select a smartphone.

2. Selecting the Type of Device

Next, you will be directed to choose the brand of your device. These brand options are defined by the client to align with their repair services. Let's proceed with "Apple Cell Phone Repairs."

3. Choosing the Brand

After selecting the brand, the system will load all available devices under that brand. This dynamic loading of collections within Shopify allows clients to easily add products and tag them for repair purposes. They can also set prices, apply discounts, and utilize other Shopify features essential for an optimal user experience.

4. Selecting the Device

Now, let's choose the specific device we want to have repaired. In this demonstration, we will opt for an iPhone 11 Max repair.

5. Choosing the Repair Option

Once the device selection is made, the system prompts us to specify the repair type. For this example, we will select a screen repair.

6. Booking the Appointment

Now comes the appointment booking process. To streamline this functionality, we implemented the Tidio app, which handles the actual booking. By integrating this app, we significantly reduced development costs by utilizing its existing features instead of building a custom booking system.

7. Selecting the Location

At this stage, you will be asked to select the repair location. After making your choice, the system will display the price for the repair service. A notable aspect of this app is its flexibility in setting either a fixed price or a price range, depending on the client's specific requirements.

8. Price Calculation

Following the location selection, a brief description of the booking process will be displayed. This ensures that customers are well-informed about what to expect. Once you click "Continue," the app will present available dates and time slots for you to pick your appointment.

9. Confirmation and Notifications

After selecting the desired appointment, the system will redirect you to a form to fill out your details. Once you confirm and submit the form, various actions are triggered. Customers will receive an email confirmation and have the booking added to their calendar. Simultaneously, the company will be notified of the booking, preparing to receive the customer's phone.

The Benefits of a Custom Solution

By implementing a fully customized solution, like the one showcased, businesses can unlock numerous benefits. Firstly, customization allows for a tailored user experience that meets specific business requirements. It also enables seamless integration with existing platforms, such as Shopify, minimizing the risk of compatibility issues when platform updates occur. Furthermore, customization offers long-term sustainability by aligning with best SEO practices and providing flexibility for future enhancements.

Next Steps: Non-Custom Coding Solution

In our next article, we will explore an alternate approach to product recommendations and booking without requiring any custom coding. We will introduce an app that simplifies the process and allows merchants to redirect customers to a booking calendar effortlessly. Be sure to subscribe to our channel to stay updated and learn how to implement this non-custom coding solution yourself.


In conclusion, building a system for product recommendation is crucial for merchants looking to provide exceptional customer service. By customizing the solution, businesses can enhance the user experience, align with SEO practices, and ensure long-term sustainability. Furthermore, there are alternative approaches available, such as leveraging existing apps, to streamline the process without the need for extensive custom coding. Whether you opt for a custom build or explore non-custom coding solutions, we are here to assist you in creating a recommendation system that drives customer satisfaction and boosts sales.


  • The article details the process of building a system for product recommendation.
  • A custom build for a phone repair recommendation system is showcased.
  • The benefits of customization over using an app are discussed.
  • A step-by-step demonstration of the phone repair system is provided.
  • The advantages of a custom solution are highlighted, including SEO alignment and long-term sustainability.
  • An upcoming article will explore a non-custom coding solution for product recommendations and booking.
  • The importance of tailored solutions for exceptional customer service is emphasized.


Q: What is the difference between a custom build and an app for product recommendation systems? A: A custom build offers more flexibility and tailoring options to meet specific business requirements. It allows for seamless integration with existing platforms and ensures long-term sustainability. On the other hand, apps provide ready-to-use functionalities but may have limitations and require additional customization.

Q: Can the showcased phone repair recommendation system be replicated on any Shopify store? A: Absolutely! The customization showcased in the article utilizes native functionality and apps available on the Shopify platform. This makes it replicable on any Shopify store with the necessary apps and configurations.

Q: Are there alternatives to custom coding for implementing product recommendations and booking? A: Yes, there are apps available that simplify the process by providing pre-built features for product recommendations and integrating with booking calendars. These alternatives offer convenience and streamline the implementation without requiring extensive custom coding.

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