gorgeous clay video on how advertised we,are working with clevio and how we,improve the link between customer,support and marketing,so to begin with some introductions,so,yeah to introduce myself my name is,louis lavdon i'm team lead for the,partner manager on the west coast and,apac,so i started at gorgeous,two,uh two years and two months ago in paris,so i was partner manager,so when i started at gorgeous we were,like,25 people worldwide two people in paris,so i had to create our partner ecosystem,in europe,and yes when i started at gorgeous we,had i think 500 clients,and now at gorchas we have almost 10 000,clients and we are 270 people worldwide,so,i will introduce more chats just like in,in a minute but yes ariane if,you can introduce yourself as well even,if i like a lot of people already know,who you are,you may already know me um my name is,arianne fox and my web design agency is,called a lydia and it's been about 18,years now that i've been building,e-commerce sites,people are always asking us what,software,other shop owners use and what we really,like so,gorgeous seems like an amazing solution,that i would use if i could if i had a,product based business,it seems like it covers absolutely,everything and makes it really simple,which louis will explain to you and then,we've been using clavio a lot for our,clients that's the email marketing,software we prefer for shopify and we've,been seeing huge results for people that,use clavio and we set up their,automations and everything for them so,i'll talk a little bit more about the,kind of results we've seen on that and,we're going to be explaining how you can,use both those tools together with,shopify to get a lot done for your,business,exactly so,yeah so now to intro thank you uh thank,you for,for your time today ariane and uh yeah,so now just,very,quickly thank you,so gorgeous we are a help desk and,laptop solution for e-commerce so we,connect all your communication channels,so email chat facebook messenger,instagram sms we are going to talk about,sms today,twitter to one single platform,to our platform gorgeous so the goal of,gorgeous is to,centralize all your communication,channels in one single platform because,let's imagine we are black friday cyber,monday,i have a question for you so i would,like to have an update about my shipping,status,i'm going to send you like an email no,answer i see you have a chat on your,website i'm going to ask the same,question,no answer and maybe i'm going to leave a,negative comment on social media,if you have one communication channel,one platform by communication channel,sorry,for you is going to be a waste of time,and for me is going to be a bad,experience so the goal of gorgeous is to,have all your customer channels in one,single platform,also the goal of gorgeous is to automate,the segmentation of your customer,request and also to automate some,answers and to finish with to have some,data you can activate and i will show,you how you can activate the cus
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SQUARESPACE VS SHOPIFY
SQUARESPACE VS SHOPIFY
Welcome to YouTube.,Channel The P'I Girl to ,Talk about passive income like affiliate
marketing, e-commerce and also mindset.,Before I started.,Don't forget to like subscribe and think the
the band to get notified for a new video.,Let's go. Today we talk about e-commerce
platform, Shopify and Squarespace.,We're going to see which one is the best for
you to create your business, to scare it, to,make money. When you decide to create your
website with Squarespace, you can see,stunning and remarkable images.,It's no more. At the beginning, Squarespace
was a website builder in 2020 zero,four and in 2013 become an e-commerce
platform.,So if you are a food lover or a magbegor
photographer or fashionista, Squarespace is,for you, is for you.,It's user friendly with a live update it can
use in tablet, mobile and desktop.,So you can design as you like and see this
transformation step by step.,You can find a lot of templates ready to be
used and who can respond to your website or,your blog? So you click to pick a template
and you can,see the template for other design,
photography and beauty.,Fashion for local business, of course.,Food, entertainment, travel, restaurant.,Media and podcast.,And over and over.,Efs template.,Sundial beside Shopify.,Shopify was created from the beginning for
e-commerce year by years.,It developed tools to increase their
platform.,Its user friendly, like square face.,But it's drag and drop method.,There's no life update, but it's a mobile
response.,Responsive Shopify is as theme free as free
theme, sorry.,And over 50 page theme ready to be chosen.,Let's talk about transaction.,Both have secured payment and or Shopify
offers more than Android payment,options like Amazon Pay and Google Pay,
which traffic transaction and credit card,fees. But post commerce Squarespace is not
the same and it doesn't have a,transaction fees for a basic or advanced
plan, but charge some fees for a business,business plan like paper, applepay and
Stripe.,Move on to the inventory.,Shopify and Squarespace have both unlimited
product listing, but the best choice is,Shopify because it has many tools like
marketing, ecommerce, future or shipping,shipping tool for small businesses to expand
their business.,With Shopify Easy, you can export a import
digital product and find the,right inventory management to sell your
business and to expand.,With Squarespace, it's more difficult.,It has limited.,Limited, too.,And you can't not you can't.,It's hard to export blog and some website.,When you talk about breaking and extension,
the huge difference between Squarespace and,Shopify. With Squarespace, you have we have
limited extension and no vacation store,,but we Shopify, you have a huge application
store with over 2200 plugin design for any,type of ecommerce business.,Whether you started or you or you you want
to expand or all over the world,create your website.,You need to plant where we Squarespace you
are for different prints first personal,credit dollar per month.,
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Unveiling Seamless Conversations with Klaviyo and Gorgias (JAN 2022)
Unveiling Seamless Conversations with Klaviyo and Gorgias (JAN 2022)
you can all,see my slides on the screen awesome okay,so,welcome we are,so excited to present the new and,improved clavio and gorgeous integration,it is here,roman and andrew are here to talk about,it parker is one of uh a customer of,both clavio and gorgeous here to talk,about the use of the integration um,we're just,here to chat through what this,integration is about why we built it,who our companies are and uh and then,parker will share some real life,experience so that's always important,it's one thing to hear from us at the,company but it's a whole other thing to,hear from somebody who's running a,business just like you are so uh let's,dive into it,uh like i said roman lapierre is ceo and,co-founder of gorgeous uh andrew,bialecki ceo and co-founder of clavio,those are lots of hard words that i've,practiced a lot of times uh parker,emerson brand manager at berkey filters,uh so these are our presenters today and,our brain trust on,uh what this integration is all about,so andrew i'm going to hand it over to,you,levio a little bit,yeah sure hey everybody uh so uh i'm,andrew uh one of one of the founders of,klaviyo and so clavio is uh we call it's,a customer platform it does three things,for business,um one it's the place that you store,everything you know about your customers,we think about that as being a database,uh two it's a way you kind of you know,you query into you learn from that data,uh and you figure out you generate ideas,figure out uh how you wanna treat them,and the third is is everybody knows like,a business is all about delivering you,know,uh,products good services but it's also,about delivering an experience to,customers as you're doing that and so uh,we want uh clivio to be the way that you,deliver uh delightful and really,personalized experiences across a,variety of media and so,our belief is uh,you know the future of the world looks,uh where it looks like where every,business owns,their customer relationships and has,more control over those experiences so,we're big on what we call own channels,um and those are channels where you have,to pay an internet tax uh to use you,know somebody else's platform so we're,very big into email sms uh you know in,the near future uh it'll be also push,notifications as well as what we think,of as like the owned like destinations,that people go on the internet um either,websites um,or uh mobile apps uh that's a little bit,about what we're up to uh,videos all around the world because,that's where uh all of our customers and,users are,and uh yeah our north star is all about,how much we can help businesses grow so,uh we think we're doing our job really,well if businesses are growing and,they're growing independent of the big,internet platforms um so that's why i,see that number in the bottom right uh,we're really proud that last year 20,billion was close to 30 billion,uh in revenue that,businesses and entrepreneurs,created,building experiences emails and sms,campaigns off of clavio last year,yeah,um
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Chris Lavoie - Gorgias - DTCX July Virtual Summit
Chris Lavoie - Gorgias - DTCX July Virtual Summit
going here and so i'm very excited,to be presenting for gorgeous,so if you guys haven't heard my voice,enough,you're going to hear it one more time,cool,all right so really excited to be um,with everybody today obviously i've been,hosting this session today hopefully,you've learned a lot,and so today i'll be speaking on behalf,of gorgeous to,to teach the brands with us today about,how you can turn customer support,from what is you know traditionally,viewed as a cost center a sinkhole,um into a profit center and so that's,what i'll be speaking about with you,today,for those who are just tuning in and,didn't see my introduction earlier my,name is chris lavoie and i lead tech,partnerships at gorgeous which,is an incredible job for me because it,means i get to work super closely with a,lot of the,the big technology companies that you've,seen speak with us today,and so it's my job to try to innovate,and connect each other's products,in the form of integrations and so we,can add additional use cases which,really,takes our products to the next level and,so obviously i'm,emceeing so i can't uh you know be,moderating the questions as i go but,please pop any questions you do have in,the chat,and i'll make sure to get to them at the,end of my presentation,all right so let's just jump right into,it so before i jump in and tell you all,about gorgeous i first just want to step,back,and really think about how you know just,how big an impact customer support and,customer experience can have,on retention which is obviously a key,tenant,that you measure the success of your,customer support strategy by,and so i thought a great way to showcase,this is by illustrating or,showing you a recent report by shopify,where they essentially,are detailing the key ingredients of an,exceptional cs,strategy so each of these four,categories here you can think of as the,four key pieces,that collectively give rise to a,phenomenal cx strategy and so we'll,break them down bit by bit,and the percentage you're seeing on the,x-axis is just how big an impact,each of these pieces to the puzzle can,have on your overall retention strategy,so consistently good service you know,this is and this goes back you know,hundreds of years you know when retail,first started,obviously you need to be giving that,consistently good service,this is particularly true and,challenging for omni channel which is,becoming,more and more popular making sure that,you're delivering that consistently good,service across those channels and it's,not disjointed,how i interact with your brand on social,media is just going to be the same via,sms or email so that's really key,you can see just how big an impact that,can have on retention fast friendly,interactions,so speed is everything the automation,tools available today,consumers expectations for speed and,seamlessness has never been higher,so you really need to be giving these,fast friendly reactions and that's key,and so we talk about all the time at,gorgeous and,the wo
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Tracy Matthews | Building a Better Brand Presence w/ Arianne Foulks
Tracy Matthews | Building a Better Brand Presence w/ Arianne Foulks
a lot of people come to me talking about,conversion rate and then when I start,looking at their stats with them they're,not getting enough traffic for it even,to matter you're listening to thrive I,design business marketing and lifestyle,strategies for your jewelry brand to,flourish and thrive let's get started,welcome welcome and Happy Holidays it's,Tracy Matthews here welcome to episode,number 72 of the thrive by design,podcast and of course as you know I,always say I'm so excited to be here,because I'm always excited to be here,because I love doing this podcast in,general but I'm even more excited to be,here because we pulled in a really,amazing expert to talk a lot about,building a better brand presence online,and offline and today my special guest,is Arian Fulks of a Oh Lydia calm I'm,really thrilled to have ariane on the,show today because I know that from,years of working with designers helping,them you know really up level their,business online and off branding is a,really important thing and branding you,know sort of fuses it's so much more,than just a logo it's your complete,online presence,it's your packaging it's all the visual,assets that you have,it's your catalogs and line sheets and,stationery and business cards like,pretty much everything that you do that,makes your brand a brand so Ariane is,really an expert at visual branding and,then also digital branding so I'm really,excited to have her here today to talk a,little bit more about how you can build,a better brand online use that online to,offline interchange to really make a,bigger impact and then she walks us,through some really really great,strategies that are going to help you,not only get more traffic but to think,through how you are converting people,who actually end up landing on your site,and then getting them to buy and then,improving the size of the cart value,over time so that you're actually,building sales and building your,business and then she's going to walk us,through some of the,that actually are a hindrance and,prevent people from buying in the first,place which is really really great,really awesome interview I'm excited to,have Arianna here today before we dive,in though I would like to take a word,from our sponsor who is Shopify today so,for many many years I've been a huge fan,of WordPress in fact my site has been,built in WordPress and I decided that in,2017 is my year to move over to Shopify,as I build a new e-commerce platform for,my website so I love Shopify because,it's so easy to use their plugins and,add-ons to improve your e-commerce,strategy you know I love all the apps,that they have for abandoned current,sequences for retargeting for upsells,for bundling products it's just a really,great platform that makes it really easy,for you to do it yourself if you don't,have a team and the best thing that I'm,really excited about is that we've,negotiated a very special offer with,Shopify a three week extended trial and,a 10% off discount so you can save mo
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Canva Logo Tutorial - How to make a logo in Canva (2021)
Canva Logo Tutorial - How to make a logo in Canva (2021)
looking up here I should be like where,am i I don't know where to look anyways,I'm socially Nina,if you've reached this video you're,either watching the series of canva,designs right this is my camp a master,class this video is all about how to,create your logo in now even if you,already have a logo you may need certain,logos for programs that you're releasing,or anything it might be titles or images,or whatever and you have certain kind of,brand things that you want to put on it,so it's not just technically for your,brand logo it's also for logo for some,of your program services products you,can use this to design anything right,and actually if I have some time also go,ahead and throw in how to create,business cards I might do that in this,video might do it in the next anyway if,you are here make sure you have watched,the other videos this is all about Campo,Pro and so the first video I have is,setting up your camera for success the,next one was about creating a brand,board which is really really important,this one if we're going to start going,into more designing okay so before we,get started there's a couple of things,that I think you should do before you,actually start creating your logo the,first thing is to get to know canva in,general make sure you've uploaded your,images create your brand kit I'm just,going to go ahead and show you here,we've uploaded these our logos that I,have but created our brand colors up,loaded our fonts I've actually created a,brand board also I'm going to go ahead,and show you on my desktop I created,this in canvas so I know which colors,which inspirations the different types,of symbols that I'm going to use but the,whole goal is for me to have a cohesive,brand so if you haven't checked out my,videos on how to use canva in detail and,how to create a brand board I actually,would start there so you have some,inspiration and then we're gonna go,ahead and head over to we're actually,not going to start in canva we're gonna,actually start,in Google so some of the things that I,suggest you do is search for the word,logos in general and then head over to,images this is going to give you some,inspiration but the main point I want to,bring out is if you look at some of the,major brands I want you to notice,something they're all simple right,okay let's look at some logos from the,best global brands from 2019 I'll leave,the link for this below in the,description so you can take a look also,there's a couple of things that I want,to bring out so Amazon there's a,basically there's a few things that you,can do to spice up your logo even though,you're keeping it simple amazon chose to,do the little you know scroll in a,little bit okay there you go it has a,smile from the a to the Z is a little,smile it's just a arrow and then it,pushed up the Z just a little bit to,make it a little icon ik right if you,look I'm gonna scroll down there's a,couple of brands that does this Disney,actually incorporates the same kind of,branding it kin
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