WhatsApp Chat + Cart Recovery

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WATI - WhatsApp Team Inbox

Updated on Jan 11,2023

WhatsApp Chat + Cart Recovery catalogs

WhatsApp Abandoned Cart Recovery and Cash on Delivery verification For Shopify | Shopify WhatsApp

to our overview of the wati shopify,feature,so first of all,to access wati shopify you need to go to,the integration page,and click shopify,so here it will ask you to install your,store and you can also add on additional,stores as well to this app,and once you install it it will look,something like this and it will redirect,you to the permissions page,so as well as the giving permissions we,have several features of our other app,which includes whatsapp chat so you can,enable or disable the feature here,and then you can edit the background,color edit the text sizes the border,radius and also where the position of,the whatsapp chat is,and you can also edit the name,the subtitle,serbia replies every,day and you will see their updates in,the preview bar,and then you can click you can select,the phone number you want to direct it,to to the yt and then also if they have,any default messages as well that you,can include and,also if you want to update the image so,it looks something like this,and then once you save it it will,reflect the changes into,the watty bar so this is something that,you can see here,and then you can click on start chat and,it will redirect to the whatsapp page,right here,okay,as well as our whatsapp live chat,features you can see that we have cash,on delivery so cash until free you can,make sure that you have set up um the,cash on delivery feature on your,checkout page so make sure to go to your,checkout settings and,make sure that you have selected this,option which is the shipping address,phone number we you have to have it for,us to,enable the cash on delivery,feature,and then also you can choose to select,which countries cash and deliver,cash on delivery messages you would like,to send to,so you can type,by here so if you wanted to say i would,like to send it to hong kong you put it,here,and then you can also add additional,countries as well such as india,and by default,you will be able to select our template,which is this one,and you'll be able to see that it looks,like so so here will grab the dynamic,elements of your,customers details as well as your own,shop information such as your shop name,and also the total price of it as well,here you can choose whether you wish to,follow up or not and you can choose to,follow up of a period of up to 55,minutes so this means that if your user,doesn't reply to your first message,another message will be sent to follow,up asking for their confirmation,and then for cancellation status this,will automatically tag it as,cancelled by wati on the orders page in,shopify if they've chosen to cancel and,also restock it and then also if the,order has no response after 24 hours it,will automatically attack the order as,cancelled in shopify as well,and here you can also tag your order so,by tagging we mean that it would look,something like this in your orders page,in shopify,and you can also choose to edit this,text to however you would like it just,to be displayed by default this is what,is set to

The above is a brief introduction to WhatsApp Chat + Cart Recovery

Let's move on to the first section of WhatsApp Chat + Cart Recovery

How to Setup Automated Abandoned Cart Recovery via WhatsApp

How to Setup Automated Abandoned Cart Recovery via WhatsApp

hey everyone welcome to another help uh,tutorial on how to use the live chat in,this one i will show you how you can,recover abandoned cards using whatsapp's,official api so this is the charge,dashboard we are in the marketing page,for whatsapp and i'm in automations in,automations i have abandoned cart,recovery and,once you've gotten your whatsapp api,number from delightchat which our team,will help you get,at no cost once you have the api access,then you can set up all of these,automations and more that are coming in,the future you can also send broadcast,but for this video i'll just take you,through abandoned cart recovery,we built a very simple system with a,deep integration to shopify uh the,system is you can send a card recovery,message,at a minimum of 15 minutes delay,and you can also send the second card,recovery message if the first one didn't,convert,which can be sent after a few hours,generally we recommend people to send,the first card recovery message within,60 minutes and the second one within 24,hours,configuring the abandoned cart message,is very,simple and straightforward you just,select the message template,in this case i have selected an,abandoned cart message template with,discount you can always create new,message templates that you want this is,just a default template so i can always,go here create a new message template,for abandoned card and make something,very personalized for your brand,but for this example i'll just show you,one of the proof templates you can see,that there are certain variables in the,template and i'm going to resolve them,here in the ui i want to say hi,first name of the customer,looks like you didn't complete your,shopping with 2. in this case i want to,just say brand name since there's no,variable for brand name i'll just,manually type it,we have saved the items in your cart,complete your purchase now and get it,get a variable discount using,this,coupon code i plan to give my customers,a 10 discount the live chat can,automatically generate this discount,code for you,so for three i'm going to set manually,10,as the text and using coupon code i'm,going to manually,so i'm going to resolve the variable to,coupon code variable which will,automatically pick up the coupon code,variable from here that is generated,and finally the complete purchase button,that will show up in the message is,already configured in this automation to,the abandoned cart url,uh also whichever discount that has been,created automatically when user clicks,on this url button they will,automatically get the discount applied,to them and that's it it just takes you,two to three minutes to set up an,abandoned cart recovery flow uh for your,ecommerce store hit save and the,abandoned cart flow will start running,um and now i just want to show you what,happens after the flow has been running,for a while this is an example of what,you'll see in analytics you can see very,detailed analytics of messages attempted,sent delivered read failed bo

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Send WhatsApp Messages to Your Shopify Customers - Recover Abandoned Carts with Coupon Code

Send WhatsApp Messages to Your Shopify Customers - Recover Abandoned Carts with Coupon Code

hey everyone welcome back so guys in,this video i am going to show how you,can recover your abandoned cars off,shopify store so guys abandoned cart,means any customer visits your store put,some products into the cart but didn't,actually buy those products so this is,called card abandonment so if you want,to recover that sale that you lost you,can use this automation and here you can,you see on my screen guys this will be,the flow of this automation here we are,connecting shopify with whatsapp in such,a way that as and when you got a cart,abandoned by any customer a whatsapp,message along with some coupon codes,will be delivered to that customer,automatically yes guys and you don't,have to manually see who is abandoning,the card and for what reason and you,don't have to manually send those coupon,codes so it will surely save your time,it will increase the conversion rates,and improve your profits so guys we are,using public connect to make this happen,which is an integration and automation,tool and the best part is anyone can set,up this automation without any coding,skills or programming knowledge so guys,now let's set up this automation,together,so to set up this automation guys you,have to reach the dashboard of public,connect application and to reach here,you can use this link probably dot com,slash connect so we have pasted the same,in the description as well from here you,can set up your free baby connect,account in just two minutes by clicking,on the sign up free button and you will,get 100 free automation tasks for every,new month okay so sign up right now then,login to reach here on the dashboard and,guys here you have to create a workflow,of automation for that just click on,this create workflow button and here you,can give a suitable name to this,workflow so i am giving the name here as,recover,abandon,cards,of shopify,okay,and after giving the name like this you,just have to click on this create button,and you can see your workflow page is,loading up here and on this page guys,you will see this trigger and the action,so these are the basic building blocks,of this automation triggers the,happening of that event which is going,to trigger or start this workflow and,the action would be the response towards,the trigger as in this use case the,trigger would be abandoning of a cart of,shopify store and the action towards,that trigger would be to send coupon,codes to the person who have abandoned,the card on whatsapp right so first of,all we need to set up the trigger so,from this choose a field you have to,choose shopify as the trigger,application so search for shopify here,okay this is it select it,and in the trigger event you have to,select this uh,abandoned card option this one new,abandoned card checkouts okay select,this,then click on connect,and here you can see it is showing every,10 minutes so this trigger will run,every 10 minutes automatically and see,if there is any abandoned cart we have,in our shopify and the and if it finds,that

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WHATSAPP CHAT + ABANDONED CART SHOPIFY APP - Honest Review

WHATSAPP CHAT + ABANDONED CART SHOPIFY APP - Honest Review

remember when whatsapp first came out,well so it's really funny how are you,with 2012 isn't that what's really funny,about what's up is that some countries,love it like South America I'm talking,about Mexico specifically but I think,more place inside America other,countries I don't think Canada's that,into what's up I think you're probably,more which could you are you from and,let me know is your country into,whatsapp Wow records here let's uh well,welcome to another Shopify app with you,video so this week we're looking at what,act chat by a company and listen to this,they're called a super lemon my neighbor,has a dog I'll link to their Instagram,below : cutest dog in the world,and so this company is called super,lemon it's totally unrelated I just,thought I would share this with the,world anyway,what action what did they do well they,allow you to set an abandoned card,emails which call I guess not emails,which are super important and they also,allow you to do life chat all true,whatsapp sounds pretty cool right so,we're gonna talk in this video we're,gonna show you the app how it looks like,how to set it up we're gonna show you,its competitors what an integrated model,do me a huge favor guys please like and,subscribe but it makes a huge difference,second of all we have a slack app that,you need to check out if you use slack,and if you use Shopify install our slack,up seriously it can literally it's free,and it can save you money in time,because it posts news about the Shopify,world into that slack channel that it,creates alright enough about that let's,see the wets action base,whatsapp chat an abandoned cart app is,installed and we are on the whatsapp,chat settings or whatsapp chat is,currently disabled and we will enable it,as soon as we configure our live chat,okay the first step is the phone number,choose your country code and write your,whatsapp phone number in case you don't,know your country code just click on a,question mark here and you will be taken,to a list of all country codes but you,should know your country code by now if,you are a paid user you can also set,your D and D hours or do not disturb,always here which will result in the,button to be hitting during these hours,it is quite useful the next section is,reserved to the configuration of our CTA,or call to action button and prefilled a,message first in line is a button so,click on change design button a new,window appeared here we have six basic,designs you can choose if you only want,to show button or your team allows it,you can add button and text if you are a,paid member you can have more options,these dark buttons are really,eye-catching and we're going to stick,with a free plan and we will choose this,one right here click on save and now,it's time to configure our chat button,text premie text is chat with us but my,idea is to point out that this is a,whatsapp chat so maybe we'll go with,chat with us on whatsapp we believe the,message body text as is and jump to DVT,widget I

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WhatsApp Chat & Cart Abadonment Plugin for Shopify by WATI (WhatsApp Official Partner)

WhatsApp Chat & Cart Abadonment Plugin for Shopify by WATI (WhatsApp Official Partner)

so,after the integration with shopify and,multi you can actually start to set up,your,own chat widget on your website as you,can see here,now you do not have a whatsapp chat,widget,and you can easily add it from wati so,first of all,enable the chat button here,then you have different settings that,you can set up here,so if you see the chat button selling,you can set up different,background color,yeah let's put it the original whatsapp,color for example,and you can put a text,like support so you can actually see how,it will look like on your website,directly here,and you can choose where to put it on,your website,so i'll choose the right hand side and,later on here,below that you can also change the,setting within,the interface so you can i'll select,this color because it's matching,my store color as well,and you can change the text here,and it will show directly here as well,so here you can easily change the color,at the chat button to your website when,you put save change,go back to your store once you refresh,it it will appear on your website,already,and if you click it,uh your client will be redirect to,whatsapp and start,to talk to the store already,so this is how you can easily set up a,chat widget,on the shopify store and without any,coding as well,and it is a free application on shopify,so the next part i will go to automated,message,to show you how you can add more,things to with your client and increase,the interaction with your clients on,whatsapp,and also link it with the shopify as,well,so after setting up your whatsapp chat,widget on the website,the next powerful function of the,shopify integration will be the,automated message,so what we'll do here first of all uh,you need to set up,from your shopify store first in order,to make sure that your client,actually input the whatsapp number,and therefore of course like you can,send them what's a message,and this will be able to do it also in,the admin panel,go to setting and then uh in china,you'll be able to follow the steps and,set up on your site,and what we will be able to do here,within watty is actually setting up,different types of messages to send out,so we have already some preset message,for different purposes,for example abandon card,for all the confirmation fulfillment and,also follow-up message and also about,return message so today last try with,our abandoned cart message,so what it means is that a lot of people,actually they,put their items uh for example let me,use this one as an example they put the,items,in the cart without proceeding to,payment,for example like this if i shout out,then let's say i put all the information,shipping,information and i didn't proceed to,payment i just leave it here or i just,quit it from this page,then here if i set up this message,already,say that i'm going to send a message,after one minute,if they put the item in in the card,without,proceeding to payment also with the,discount coupon to encourage them for it,like to convert them then i sa

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Send automated WhatsApp messages to your Shopify customers - Abandoned Cart, Order Notifications

Send automated WhatsApp messages to your Shopify customers - Abandoned Cart, Order Notifications

welcome back to another tutorial video,this one will focus on how the automated,message feature works in the super lemon,watts a plugin quick note the automated,message feature and the manual message,feature is a part of the ultimate plan,click on upgrade if you haven't already,and start your 30-day trial right now,alright let's get into it automated,whatsapp messages are sent from our,super lemon official whatsapp business,api numbers phone numbers have to be,approved by whatsapp before we can use,them to send here's a demo of how the,message looks as you can see the,messages are sent from our numbers but,the message itself is completely branded,your customer name your store name a,link to your store in a short link,format with your store's name in it all,are included in the message and in we,also include a quick short link w8 or me,slash your phone number so that if your,customers have any questions at all they,can click on this and instantly start a,chat with you whatsapp messages are,available in several languages we have,to configure and apply for each language,style template to whatsapp before they,approve it and before we can use it in,our app in our case the default is,English but you can select any one of,these for example if you want to see the,preview of Portuguese click on,Portuguese you will see how the template,in Portuguese looks like and you can see,a real preview of how it looks like by,clicking on the preview button you can,even include a discount code which will,automatically be added if you select the,percentage discount or you can manually,create your own discount code and say,you created a code and you added it this,code will now be included in the message,and you can see how that looks from here,see let me show you the English preview,there you go,as you can see this is the default,message this is the message that gets,sent when you have a percentage discount,this is the message that gets sent when,you set your own discount code all right,before sending any whatsapp message we,need to collect opt-in I'll just get to,that before I just quickly brief you on,the message template itself cannot be,edited and this is because whatsapp,needs to approve the templates if they,don't approve it we can't send it using,their API automatically and the reason,why the template looks like this is,because whatsapp doesn't allow,promotional templates such as your cart,has been reserved it it's not possible,to send those using whatsapp therefore,our message looks like a transactional,message however the conversion rates are,amazing and I urge you to try it out,once,so saying before you send a whatsapp,message automatically through that API,we have to collect obtain this is a rule,mandated by whatsapp so an opt-in is,collected from your store using a,storefront widget and this widget is,automatically enabled if you have,enabled any of the automated message,templates let's look at how it looks,this is how the template looks on your,mobile the wid

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Cómo Integrar Shopify con Whatsapp en 10 Minutos 🟢 La Mejor Aplicación

Cómo Integrar Shopify con Whatsapp en 10 Minutos 🟢 La Mejor Aplicación

en esta lección vamos a instalar la,aplicación del whatsapp en nuestro shop,y fire,tiene un motivo que esté el whatsapp en,la tienda y el motivo es la confianza y,la velocidad del servicio,mucha gente yo veo que tiene en sus,tiendas inscriban este correo,electrónico para poder hacerle llegar,todas sus consultas respuestas etc etc,el correo demoró un montón todo el mundo,sabe eso y la gente se aburre la gente,quiere velocidad y hoy por hoy la gente,está apurada si no la resuelve es el,problema la pregunta en el minuto,viernes un cliente en esta página por,ejemplo,éste está en la aplicación del whatsapp,instalada si hacemos clic aquí en,contactenos se despliega y aquí tienen,todo un equipo bueno está esta tienda de,chopin fallece grande no aquí tiene un,whatsapp directo a la persona de ventas,otro de seguimiento de envíos,y otra persona que es el administrador,de la tienda física,se puede poner varios usuarios pero,nosotros como recién estamos empezando,vamos a poner solamente un usuario,nosotros mismos si ustedes tienen un,equipo se puede agregar varias personas,y se puede personalizar los roles,entonces nos vamos al zombi file al,apartado de aplicaciones y ponemos,whatsapp y nos van a dar todos estos,proveedores que ofrecen el servicio para,instalar el whatsapp y nosotros vamos a,buscar el proveedor que dice soft pulse,infotec este es el proveedor que yo uso,y funciona muy bien así que,le damos instalar nos parece nos vamos,hasta el final y veamos los precios,aquí sí me voy a detener para,explicarles por qué conviene,este pagar por este servicio bueno,él,el plan gratis simplemente es poner el,botón en resumen poner el botón del,whatsapp y hablar con los clientes,podemos hablar mil textos un millón de,textos y no nos cobran en nada en cambio,si nosotros,pagamos seis dólares mensual vamos a,tener,la opción no perdón 10 dólares yo le,sugiero que paguen 10 dólares con que,vendan un producto la aplicación se paga,sola porque porque si pagamos 10 dólares,vamos a tener todo el chat con los,clientes etc pero también el whatsapp va,a tener la opción de carrito abandonado,y de forma automática si el cliente o el,usuario agrega carrito el cojín de gel o,cualquier producto y no lo llega a,comprar esta aplicación lo que va a,hacer es le va a enviar un aviso por,whatsapp de un número de equis no y le,va a decir,hola que tal el nombre no te olvides de,agregar de comprar el producto porque,tenemos reservado por unos minutos hazle,click en este enlace para que te lleve,directamente al carrito de compras esto,es lo bueno de esta aplicación,así el usuario ve que recibe un whatsapp,de un carrito que dejó atrás va a decir,oye esta empresa es seria esta empresa,tiene procedimientos buenos hoy este,peso está esta empresa está gastando en,esta aplicación de whatsapp hoy esta,empresa es seria ok voy a comprar les,aseguro que convierte bastante y estos,diez dólares están bien pero bien,pagados,así que nos vamos a arriba y nos vamos a,instalar,aplicación de whatsapp,espera

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PrestaShop WhatsApp API - Recover Abandoned Shopping Carts with WhatsApp

PrestaShop WhatsApp API - Recover Abandoned Shopping Carts with WhatsApp

hey this is a video,to explain and to share,as clearly as possible how to automate,your,notifications,shopping carts etc with whatsapp,in prestashop 100,automatic 100,running,without you doing any manual work,we are going to see also how you can,send messages,to your customers but first we are going,to explain,how to share,and how to,automate your messages,to your customers using whatsapp api,this is the this is the module we have,create for prestashop you need to,download and install,this module uh we have some videos,explaining how that works but this is,the first step you need to do,install the module,then you activate the module,and here is where you add your api key,your whatsapp,api key that's it,and then,you need to define,which templates,you are going to use,per order status,new processing cancel complete,this is something you can configure,per order status consider each message,is going to cost you money very little,but each message,you,send cost money so you need to define,which ones are important,and this one this one is is the one we,think is the most important is,recover abundant cards this is when you,want to send a reminder to the customer,they have an order,and complete or they can,finish their order or whatever you think,is important for you,and finally you can,include the widget this is something you,can add in your widget to finish the,setup,what you can add in your templates you,know order id customer name product,names total,you know those are things you can,include in your templates to send the,message,where you configure,these templates you need to go to your,api key account,and,here you have an option to manage,templates,and here is where you can define the,template this is where you can edit the,template and where you can you know,configure the template change the,template translate the template anything,you need to do okay so this is something,you can configure here you can of course,add a new template,the same templates is another,thing you need to understand and you,need to,start using to automate your messages,this is this is how it works i mean if,you want to send,a notifications to your customers using,whatsapp you need to use a template,and these templates are going to be,approved by facebook you know this,button here,means we are going to send the content,to facebook facebook is going to review,your templates and you're going to,be able to send them that's that's,that's how it works,okay one once you have,once you have everything in order this,is going to work in autopilot you can,you know forget about it and this is,going to be this is going to be working,for you you know 24 7,and your customers what are what they,are going to receive is a message from,your,official account this is your official,a whatsapp api number so this is going,to be you know perfectly official with,your account everything and the message,is going to arrive to your users,automatically every,moment they do a purchase every moment,they'll,the

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CS Cart WhatsApp Chat Support Add On - Overview

CS Cart WhatsApp Chat Support Add On - Overview

hello and welcome to this new video,tutorial of cs card whatsapp chat,supported on now this add-on provides,the facility to the customers to chat,with the support agent of your website,through whatsapp the customers will,select the support agents available and,can contact them as required kindly note,that this add-on is uh well integrated,with the cs card cs card multi-vendor cs,card multi-window plus and cs card,multi-vendor ultimate as well,here the admin has the option to,configure the layout settings for the,chat support window and the admin can,create multiple chat agents as required,the title and the description for the,chat support window can be configured,along with the option to choose the,image icon of the support team member,which is shown on the chat support,window itself apart from that a welcome,message can be seen at the chat support,window and the admin also has the option,to set up an initial message which will,be sent to the customers after scanning,the whatsapp qr code from the storefront,and itself now before i proceed further,with this particular video tutorial,today please do subscribe to our channel,and press the bell icon to receive the,latest updates from our end and if you,find this particular video helpful then,do kindly give it a thumbs up so right,now you can see that i'm at the,storefront and on the bottom right hand,corner we have set up the whatsapp,uh chat support uh contact us button,here so what the customers need to do,they just need to tap here on that and,they'll be able to see the available,chat agents now this message can be set,up from the backend panel or this is the,header message there,and here also you can see we have the,what we see as the welcome message we,are ready to help please ask your query,along with the agent name the uh profile,icon and the telephone number as well as,visible to the customers there,now what the customers need to do is,they just need to tap on any one of the,agents there and the whatsapp web would,be opened up on their screen on their,laptops and from here what they need to,do is they need to scan this particular,qr code using their mobile devices,and they'll be logged in into their uh,what we say as the whatsapp web and from,hey they'll be able to start the chat,conversation with the particular agents,as well apart from that if the initial,message has been set up by the admin,then the customers will see a particular,message after scanning this particular,whatsapp qr code on the uh on the,laptops there or on their desktops there,within their browsers there,so that's how the customers can easily,access the chat agents uh and can uh,make use of the whatsapp uh,chat support uh add-on here to,contact the agents of your website there,through or through the whatsapp itself,as i've already shown you now let me,take you to the admin backend panel let,me show you the initial configuration,settings and how the admin would be able,to create multiple chat agents from the,backend so the v

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Send WhatsApp Messages to Your WooCommerce Customers - Recover Abandoned Carts with Coupon Code

Send WhatsApp Messages to Your WooCommerce Customers - Recover Abandoned Carts with Coupon Code

hi and welcome back so guys are you,someone who is struggling to improve,your sales of your woocommerce store and,specifically you are annoyed with the,card abandonments you are getting on,daily basis so guys this video is going,to be very helpful for you because here,i'm about to show you an automation,technique by which you can,recover your abandoned cars by using,your most favorite messaging application,which is whatsapp so guys now you can,see on my screen,this will be the flow of this automation,here guys,in woocommerce store as and when you,receive a card abandonment issue so the,card abandonment means,your customer reaches your store put,some products into the cart but didn't,make the purchase okay and leave the,cart so this is called card abandonment,so as you receive a card abandonment,issue here a whatsapp message along with,some coupon codes will be delivered to,the same customer who abandons the card,automatically yes guys along with the,cards link also so that he can reach,back inside the card and completes the,payment okay so this is going to happen,automatically guys so you don't have to,look out manually who is abandoning your,card and you don't have to manually,reach out to that customer manually on,whatsapp so guys it will surely save,your time your energy and improve your,sales as well and to make this happen we,are using pavli connect which is an,integration and automation tool and the,best part is anyone can set up this,automation without any coding skills or,programming knowledge very easily so now,let's set up this automation together,so to start setting up this automation,guys first of all we need to reach here,on the dashboard of pavlik connect,application and to reach here you can,use this link public.com connect so we,have pasted the same in the description,as well from here you can set up your,free pavlik connect account in just two,minutes by clicking on the sign up free,button and you will get hundred free,automation tasks for every new month,okay,so sign up right now then log in to,reach here on the dashboard and guys,here you have to create a workflow of,automation for that just click here in,this create workflow button and here you,can give a suitable name to this,workflow so here i'm giving the name as,recover,woocommerce,abandon,cards,via whatsapp all right,right so after giving the name like this,you just have to click on this create,button and you can see your workflow,page is loading up here and on this page,guys you will find the trigger and the,action so this these are the basic,building blocks of this automation so,the trigger is the happening of an event,which is going to trigger or start this,workflow so it is saying here when this,happens,and action would be the response towards,the trigger so it is saying here,probably connect do this all right so,here first of all we need to set up the,trigger and in our use case the trigger,would be abandoning of a card from your,woocommerce store okay so,set up the

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