WhatsApp Business API & more

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WhatsApp Business API: How it Works 🧐

Are you a company thinking of using WhatsApp Business API,but don't know exactly how it works,Then this is the respond.io video for you,Today we're going to be talking about what's up API messaging,pricing and how to set up an account,WhatsApp business API is designed for larger companies,To connect WhatsApp Business to your company software,you'll need a WhatsApp API account,and that's where what that partner comes in,WhatsApp API accounts are not available directly through WhatsApp,So you'll need to apply through WhatsApp partner in order to get approved,Once approved, you'll set up your WhatsApp Business profile,A business profile is similar to a regular WhatsApp profile,with additional business information like website, address and business hours,WhatsApp Business policy requires active consent from a user before a business can begin messaging them,There are two ways to get consent from a WhatsApp user,The simplest is the user sends the first message,Another option is a checkbox opt-in,In which the user will need to check a box and add their phone number to give consent,Once done a business can send the first message,WhatsApp API has the same messaging features as regular WhatsApp,with sent and read receipts, media messages and even location sharing,but there are some messaging limitations businesses must abide by,Depending on how long it has been since a user's last message,the message of business sends will either be considered as a session or template message,Responses sent within 24 hours are called Session Messages,During this time, there are no limits to the message content or number of messages that a business can send,For any message sent outside of this window,a business will need to use a Template Message,Template Messages are messages containing strings of text with placeholders,and before these types of messages can be sent,the content of them must be approved by WhatsApp,Template Messages are intended for transactional notifications,like account updates or delivery notifications and promotional content is not allowed,You can also use template messages to try and restart a conversation,It is up to you to explore the true limitations of the template message approval process,If you're working in sales you might be wondering about group messaging on WhatsApp API,For now, WhatsApp Groups is a feature that's still in beta,but we do know that businesses cannot be invited or added to a group,but that they can create groups and invite users,The last thing you need to know before applying for an account is pricing,Pricing is set by WhatsApp partners with different prices for Session and Template Messages,Some partners don't even charge by message,but rather by another pricing model,such as per monthly active user,For detailed look at the pricing,check out our blog on WhatsApp partners or our video,Once you've chosen a partner to suit your needs,applying for an account usually as these steps,Step one choose a WhatsApp partner,We have a g

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(New) Complete WhatsApp Cloud API Setup (Step by Step)

so we will be setting up the whatsapp,cloud api the first step involves going,to developers.facebook.com,then click on the my apps button on the,top right corner,click on create app,choose business,click on next,enter the display name,of the app it can be anything that you,want,if you have a business account you can,select it otherwise you can leave as it,is,enter the password,click on submit,scroll down to whatsapp click on setup,then select a business account if you,don't have a business account you can,leave as it is and facebook will,actually create a business account,automatically for you click on continue,it will take just a moment,and as you can see it has,generated a test phone number for us and,also provided us with a sample api call,for sending a template message,you we have to add a phone number,to which we can send a test message and,we have to verify that phone number to,receive test messages as long as it is a,test number you actually have to,verify it once,uh for receiving the message on this,number,so i have already verified it you can,click on send message,and,if you check the phone number whatsapp,you will actually receive the message,right away,now next i am adding a verification,phone number verified phone number so,that any messages will be delivered to,my own,mobile number,i am,adding my first number which is which,already has of whatsapp account,and you can see it will give an error,because,it says this number is registered to,existing whatsapp account so you cannot,use,the same number that is that has an,existing whatsapp account,so in this case you will have to,set up a new mobile number and you will,have to use that new mobile number,with the whatsapp api so i am entering a,entirely new mobile number,clicking on next,an sms message will actually arrive on,this mobile number to verify,production,mobile number to send whatsapp message,i will be entering the verification code,now,and i will click on next to add the,verification or the verified phone,number to my account,now all i need to do is to connect this,number to public connect,and i can send messages right away you,can see the from number,is added on the top,once the number is verified and added,right here i will show you how you can,send a message through this number to,any whatsapp number all you have to do,is just copy this,entire request right here and just open,up a notepad and paste this request here,the first thing that you have to do is,you have to remove all the slashes that,are appearing right here so what i am,going to do is i am going to do a find,and replace,so i will be doing ctrl f,and replacing all the slashes,all the forward slashes with blank so i,will just click on replace all so that,way my entire,slashes will be removed from the data,which is shown by the d symbol right,here,now what i will do is i will open up the,pabli connect dashboard right here i,will be creating a new workflow by the,name of,anything that you really want so,whatsapp,cloud,a

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WhatsApp官方商業版API (WhatsApp Business API) 是什麼？| SleekFlow教學

今天，我會介紹WhatsApp官方商業版API的功能和用例。,WhatsApp當前是世界上最受歡迎的即時通訊平台之一,如果您一直都在使用WhatsApp或WhatsApp 商業版,並希望擴展您的業務，此視頻就適合您。,在使用WhatsApp時，您可能會遇到一些常見問題,例如：WhatsApp手機程式和網頁版各只容許一個用戶使用該WhatsApp帳戶,在向客戶發送個性化訊息時，需要手動複製和粘貼訊息內容。,這不但很耗時，也很容易在更改訊息內容時出錯。,在群發訊息時，客戶有機會舉報您,導致WhatsApp封鎖您的帳戶。,加上，因為WhatsApp本身無法顯示發送率、閱讀率等數據,您就難以得到和有效率地分析這些重要的數據。,因此，您可以考慮使用WhatsApp官方商業版API。,使用WhatsApp官方商業版API，您可以獲得綠剔驗證,給予首次與您的帳戶互動的客戶促進信心。,除此之外,您的WhatsApp帳戶的簡介版面會顯示“WhatsApp官方企業帳戶”,並且會在未將您的電話號碼保存的客戶們顯示您的公司名稱。,此外，您將能夠于團隊成員一起同時使用WhatsApp,給予您的客戶最佳的客服體驗，,並允許銷售經理監視所有的客戶對話以確保一致性和對話質量。,接著，您也可以使用個性化的群發訊息來進行二次營銷,和在不同階段傳遞訊息給特定客戶群。,然後，您也可以整合您現有的網店平台和客戶管理系統,自動發送訂單確認和送貨通知。,最後，您還可以利用聊天機器人分流管理客戶的即時通訊對話，,和設置智能分派方式來委派對話。,並且分析各種閱讀和回复率等數據。,現在，我們已經了解了有關WhatsApp官方商業版API的益處，,我們就來深入的了解WhatsApp官方商業版API的基本知識。,WhatsApp官方商業版API有兩種不同的消息類型：,範本訊息和普通對話消息。,首次聯絡客戶時，,您將需要使用範本訊息發送訊息內容,並且開啟一個新的24小時對話窗。,範本訊息常用於送貨提示，,訂單確認以及群發和廣播。,您也可以註冊範本訊息來發送更新或通知類的訊息，,讓客戶一旦閱讀並點擊訊息後，您就可以發送任何格式的信息。,因此，您將需要在註冊的範本訊息，,使您日後可以使用WhatsApp按鈕或聯絡人資料變項令訊息變得個人化。,範本訊息可以包含照片而通常需要大約3個小時到1天才能獲得批准。,接下來，普通對話訊息是指在24小時對話窗內發送或收到的每條對話訊息。,普通對話訊息的內容可以包括照片，視頻和文件等檔案類型。,現在，讓我們進一步了解24小時對話窗的運作。,當客戶用訊息回覆您的時候， ,客戶的入站普通對話訊息會使24小時對話窗自動重置。,如果您隨後在客戶上次發送的入站普通對話訊息的24小時內使用出站普通對話訊息回覆客戶，,您的出站普通對話訊息會成功地發送給您的客戶,可是並不會重置現有的24小時對話窗。,但是，如果您在24小時對話窗外用出站普通對話訊息回覆客戶，,則該訊息就不會發送給您的客戶。,而您將必須發送返不能訊息以重新啟動24小對話窗。,在這種情況下，SleekFlow平台將顯示警告標誌，,並提示您使用“範本訊息”重新發送訊息內容。,接下來，我將會講解WhatsApp官方商業版API的定價結構。,WhatsApp官方商業版API是以現收現付的方式定價。,範本訊息會因應訊息目的地而改變,而發送到香港的範本訊息收費是港幣 $0.43 ($0.0555美金)。,另一方面，無論任何目的地，,每條出站和入站的普通對話訊息收費一律為港幣$0.039 ($0.005 美金) 。,請注意，您需要通過一個新的虛擬號碼使用WhatsApp官方商業版API。,虛擬電話號碼的費用會因地區代碼和註冊電話號碼的類型而異。,如果您想保留現有的聯絡人和對話，,則可以進行簡單數據遷移取回資料。,如果您想開始WhatsApp官方商業版API，,請聘聘請一個可靠的WhatsApp供應商辦理申請手續。,SleekFlow會為每一位訂閱客戶包辦申請手續,和提供免費WhatsApp官方商業版API申請,而所有SleekFlow訂閱客戶可享受免費入站普通對話訊息。,都允許您訂製並WhatsApp按鈕和客戶互動，,並替代傳統的模板訊息。,您可以使用WhatsApp按鈕創建聊天機器人，,並允許用戶選擇加入您的消息。,如果想進一步了解WhatsApp按鈕，,請觀看SleekFlow有關的WhatsApp按鈕的視頻。,若您有興趣申請WhatsApp官方商業版API，,您只需要到以下的資料框點擊連接：,app.sleekflow.io/request-whatsapp並填寫表格申請。,從頭到尾的整個審批過程大約需要1到2個星期。,請注意，您的公司可以註冊多個號碼使用同時使用WhatsApp官方商業版API。,例如，您可以為銷售團隊註冊一個號碼，,然後在為為營銷團隊註冊一個號碼，,以更好地細分內部工作流程。,根據WhatsApp的指南，,某些行業（例如從事賭博，非法活動和多層次營銷的公司）,不能申請WhatsApp官方商業版API。,接下來，您只需要將您的商業登記文檔放入表格中即可。,請注意，這僅適用於所有香港公司，,並且申請開通WhatsApp官方商業版API的文件,會因國家和地區而異。,如果WhatsApp需要補充一些不同的文件，,我們的客戶服務團隊將與您聯絡。,接著，您需要在申請WhatsApp官方商業版API的表格裡,填入完整的Facebook Business Manager ID,和通過Facebook得驗證,即可完成申請WhatsApp官方商業版API的程序。,Facebook 驗證最多可能需要7個工作日。,請到以下的資料框點擊連結閱讀我們的Facebook驗證指南。,請跟住這些步驟查找您的Facebook Business Manager ID。,現在您可以開始和您的團隊一起通過SleekFlow,與客戶互動並享受WhatsApp官方商業版API所提供的所有益處。,剩下要做的就是讓所有員工安裝SleekFlow網絡版,和手機應用程式，並從現在開始使用它來答覆客戶。,請通過資料框內的連接安排時間預約示範，

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New Way to Send & Receive WhatsApp Messages (Business Cloud API)

hey i'm juan estefan garcia and in this,video i will be showing you how to send,and receive whatsapp messages using the,new whatsapp business api more,specifically the cloud version,in my previous video i explained a lot,of different concepts about this new,whatsapp business api because i know,that there's still a lot of confusion,out there and some of the concepts were,not very clear and so i encourage you to,watch that video because it will put you,into context and it will explain a lot,of things that we will be discussing in,this video however if you're ready to,get started let's dive right into this,oh and one thing before i forget,i know that some of you are not,technical and so for those of you who,are not developers or do not have any,experience writing code i will be,preparing another video in which i will,be showing you how to leverage this new,tool in your business and how to start,sending text messages without having to,write a single line of code,so without further ado let's get started,okay so let's start by visiting the,whatsapp business api documentation and,you can see that that here i'm looking,at the cloud api documentation and there,are actually a lot of useful links that,you will find here so i encourage you to,check it out if you are developing any,kind of app,using the whatsapp business api,so if i go to the overview page,you see that well it tells you a lot of,different things,and it tells you for example that they,use the facebook graph api for all of,this and the first thing that i want you,to know is that the good news is that in,this cloud api version,you actually can use their,infrastructure and you don't have to,worry about setting up or installing any,servers yourself or maintaining them no,you can just use the cloud version and,it will do everything for you using,their own infrastructure which is,definitely a lot more robust than ours,so if i click here where it says get,started,let's start,by looking at this first item and you,see that in order to follow,along in order to,do what i'm going to show you in this,video you need to be registered as a,meta developer,and,it's very simple to create an account,on facebook i mean a developer account,you just go to developers.facebook.com,and this is what you are going to see if,you don't have a developer account it,should be pretty easy to set that up you,just need to,accept some terms of services and it,will also ask you to enable to factor,authentication for your account which,should be pretty easy to do,and once you do that you just go to the,my apps page,and we're going to create a new app,and the first thing that you have to do,is uh choose,the business up type,and we're going to,enter here a name so it's going to be,binx,code,youtube app let's call it like this i,mean it can be anything you want to be,honest and you see that a business,account is optional but one thing that,you should know is that in order to go,live and in order to be able to send any,whatsapp message

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Get Started with the New WhatsApp Business Platform

hi everyone my name is amik and i am an,engineering manager on the whatsapp team,at meta,welcome to the first developer breakout,session of conversations as you heard in,the keynote we are excited to launch the,new whatsapp business platform to direct,developers for the first time businesses,all over the world use whatsapp to,communicate with their customers and now,with the cloud api on whatsapp business,platform you can directly integrate your,platform or your application with,whatsapp,to kick off we will hear from a,developer who use the new platform,during our beta then we'll host a code,along so you can onboard onto the,platform and see how easy it is to send,test messages in just a matter of,minutes now let's hear from one of the,early adopters of the platform,hi my name is jan i'm the founder of,chat class a startup working in brazil,germany and the us,we use the whatsapp business platform to,build a conversational learning system,for companies schools and learners,we believe everybody needs access to,quality education so it was a natural,choice for us to build our educational,chatbot on whatsapp,because the app has such a wide reach,here in brazil,i built the first version of our bot,with a free sandbox phone number and,test messaging,once we were going to scale it was very,easy to track message delivery and,engagement rates all in one place,with the whatsapp business platform we,don't have to worry about hosting costs,devops and scalability we can focus our,engineering team,purely on building out more innovative,learning experiences for our learners,so i'm super excited now to continue,working on the whatsapp business,platform and build out personalized,learning at scale with chat class thanks,john it's great to hear how chat glass,used the whatsapp business platform to,build a chat bot on whatsapp,now let's get you all on boarded so you,can send and receive your first message,with the whatsapp business platform,my name is christian and i'm an,engineering manager on the whatsapp team,at meta,the team has been really hard at work to,make it easy for you to get started,to kick off you'll need access to your,computer and a mobile device,let's jump into the demo now,as with all metagraph apis you need a,developer app let's create a new one,you need to select the business type,and add some basic app details like your,business name and contact email,here just ask me for my password again,the next step is to add the whatsapp,product which helps streamline,configuration for you,to use the whatsapp api your app needs,to be associated with a business,we can create a new business,automatically for you but if you already,have an existing business associated,with your account you can also choose to,select that here instead,for this demo i'll have a new business,created for me,this takes a few seconds as we connect,all the components in the back end,after setup is complete you will have an,app that is linked to a business and we,have created a test nu

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2022 WhatsApp Cloud API getting started - setup the cloud API | Step by Step

so first one we send it from the cloud,and second message we send it from the,first man right,hello everyone in this video we are,going to see how to set up the whatsapp,cloud api and after we set up the,whatsapp cloud api then we will going to,send the message from the whatsapp cloud,to the whatsapp number after that we,will going to see whatsapp cloud api,collection and what are the apis and how,we can use them and how we can send the,request from the postman to the whatsapp,here i'm going to search facebook for,developers you can see,developers.facebook.com right so you can,see meta for developers right actually,facebook change the name from the,facebook to the meta so i just click,this one,okay so after you click the link you can,able to check,developers.facebook.com right so you can,see in the right top there are one,option called my apps right just click,the my apps,so after you click the my apps actually,i already sign up with my facebook,account so,if you don't have sign up with your,facebook account just click and sign up,so i already sign up so after that you,can able to see right there are one,option called create apps right just,click that one you can see,we have to select option,among these categories right so among,these categories in order to work with,the whatsapp cloud api you have to,select the business one so i select this,one and you can see click next option,so you can see we have to provide a,basic information here right so here we,want to give display name right so i,just click here so after that you can,see app contact email right so this is,my email address and after that business,account right so if you have any,whatsapp business accounts you can,select from this drop down but i don't,want to,select the previous one i just going to,create a new one so i don't select this,one and i keep it as it is no business,manager account selected and i just,click create app so here it's asking to,re-enter your password so i'm going to,give password here,so after that you can see add products,to your app right so this is our,metaphor developers,dashboard so you can see dashboard right,so,just scroll down and see,this is the api we will going to set up,so this is the whatsapp cloud api so i,just click the setup,so you can see here we have to choose,create or select meta business account,so i just click the drop down and you,can choose whatever you want so i'm,going to give test business,and i just click continue,so after i click continue you can see,the getting started page is available,right now right so in this page you can,see the first option temporary access,token and second one send and receive,message so as we discussed before so as,of now we set up the whatsapp cloud,right so this is the whatsapp cloud you,can see in the whatsapp,getting started and second one is,configuration that one is a resources,right so as of now we completed first,one and second one is send the message,from cloud to the whatsapp,you can see in the right

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WhatsApp Cloud API - Automatizza WhatsApp e integra con altri Tool!

WhatsApp has just released its cloud API.,What does it mean?,It means that we will finally be able to officially integrate WhatsApp with,lots of other tools and then go and create automations as well.,An example would be to send a,WhatsApp message to all people who have registered for an event,,To all people who have purchased one of our products on the site,,Send a reminder after the user has,purchased an airline ticket with time, destination, etc.,So using WhatsApp as a real,own marketing tool, even automatically.,In this video we see how to do it, thanks,also to the use of another tool that we,always need to integrate the different Apps,,the different software called Pabbly Connect, which we have often talked about.,If you are interested in these videos, if,you are interested in digital marketing tools,,I invite you to subscribe to the channel and follow Lifetime Deals all communities.,I leave as always the link in the,description and all we have to do is go and see,in detail how to create integrations with WhatsApp and other tools.,Here we are!,First we need to go to developers.Facebook.com.,to go and create our WhatsApp app,precisely.,In this video we will do a test app and then you can obviously create,Of the official apps with your own phone number,going to get it confirmed, they are some,slightly longer steps, but looking at the test it should be,however clear how to go about creating an app, even an official one.,Then from this page we click on My Apps and Create App:,Green key, choose business.,Here just name it.,Then we still have WhatsApp tests.,Lifetime Deals Italy 2, an email and choose a business account.,One may not even choose,,in which case in the next steps Facebook will have us create it automatically.,Let's say I pick one,And I go to create the app.,Okay, you can't call it WhatsApp, so we call it WA.,Now it asks me to enter the password and we enter it.,And here we are.,At this point we need to select WhatsApp clearly and click on setup.,What happens is that we will be in a Dashboard where we will have a note,,Token with temporary access that will expire in 23 hours.,To have a token that does not expire, precisely,,you have to go and create your own apps with your own number in the official app.,We now use the test one,,As we see it provides us with a number of tests.,A Phone NUmber ID and a WhatsApp Business Account ID that we need.,Now, one interesting thing is to,be able to create message templates, which can be created by clicking here.,As you can see there are already several created,And I have created one but it has not yet been approved.,So you have to wait a moment for approval,,which is this one I created in both Italian and English.,Let's go and see.,You can create a header that is this: welcome to Lifetime Deals Italy. You can,Be either a text, a document, or an image.,Here I cannot edit it because it is pending.,As for the body,you can enter precisely the words, the text we want up to 1028 characters.,But most imp

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(New) WhatsApp Cloud API Collection -2022

hello everyone in this video we are,going to see how to use the whatsapp,cloud api,so if you have in both first two videos,of mine so please go and watch because,in the first video i give a similar,introduction about the whatsapp cloud,api and how it works and the second,video i set up the whatsapp cloud api,and i send the request from the cloud as,well as a postman to the whatsapp,in this video we are going to see,these things if you are set up,everything correctly you can directly,click format 15 second and you can watch,the video from there so first one vr is,the cloud api document right so after,that we will go one by one and finally i,will tell you how we can use the postman,collection to send the request okay,first we focus on the first one vr is,the cloud api document so i just go to,that,google and i click a new tab,here i am searching and you can see,click this first link meta for,developers so if you haven't logged in,through your facebook just click and,login so i already login so i just can,directly click my apps you can see in,the right top so after that you can see,there are one option that's documents,just click these documents this is the,documentation page for the facebook,developers so nowadays it's meta,developers you can see in the middle of,the page business messaging and the,first one whatsapp business platform,just click this one you can see after,you click the whatsapp business platform,in this page you can able to see three,options one is cloud api second one is,on premises api and third one is a,business management api so now you have,to click the cloud api just click that,one,so as well as i am going to give this,link into the bottom of the description,you can directly click that and you can,navigate and read the document now i am,again go to the presentation so you can,see in the second one move the,collection to the postman right so now i,am going to this cloud api,and you can see,i click,this one and open into the new tab,and here i just click this one this is,the one i created in the second video so,as well as i'm going to open the postman,so this is my postman so those who don't,know about postman just go and search,and,you can able to get it's a very easy,tool so you don't need to worry about,that so again i am going here and you,can see this is my dashboard so after,the dashboard you can see there are,what's up i expand this one and i just,click get started so after the second,video you can able to,get this page so you can see move the,collection to the postman right so,here i just select one mobile number,and i just click,run in postman,you can see this is loading the postman,in the google chrome so i am going to,fork this collection so i want to give,the workspace so now i am going to the,postman and you can see there are one,option called workpiece i click is,workbase and click new workspace and,here i am giving so summer is working,with apis and,visibility is a team so after that i,don't need any team members

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В чем разница: официальный (WhatsApp Business API) или обычный WhatsApp? Разбираем плюсы и минусы

всем привет это видео записывается,специально для наших потенциальных,клиентов которые спрашивают у меня,спрашивают у отделы продаж а чем,отличается белые в отца под серого воцап,а как нам правильно выбрать вот это,видео для вас поэтому смотрите и,принимайте решение и,так серый ваться всем хорош он просто,прекрасен кроме двух но самое первое и,самое страшное вы можете потерять свой,номер а мне кажется бизнесу который,переписывается с клиентами ведет свою,базу потерять свой номер воцап это ну,очень хреновое занятие и результат по,сути вы потеряете доступ к своей базе,слышу от вас возражения типа база,сохранилась crm-системе весь в отца был,подключен к серым да но если у вас,тысячи клиентов тысячи чатов в серой им,системе то вам придется их начинать,заново то есть у вас по сути есть два,варианта во-первых если 1000 контактов,то вам нужен достаточно не хреновый,отдел продаж и это займет достаточно,много времени второе вы можете сказать,да я просто куплю другой номер подключил,буду писать здесь есть одно но если вы,покупаете этом новый номер у оператора,подключая его к ватс апу то в день вы,сможете отправлять не более 1 2,сообщений потому что номер холодный в,вотсапе его не было а я вам напомню что,в цепи все проверяет искусственный,интеллект и у него есть паттерны,поведения,среднестатистических клиентов и вот,среднестатистический клиент который,будет подключаться кого цапу он не будет,писать сразу на сотню номеров но он,напишет на 125 номеров потом напишут ему,а вы в данном случае например начнете,писать сразу там сотни клиентов а если у,вас еще автоматизация с бутыль там,бизнес-процессы битриксе у вас будет,работать автоматикой кроме вас еще будет,клиентам писать автоматика то есть,количество номеров новых которые сразу,начнут появляться в цепи просто зашкалит,как результат искусный интеллект увидят,что вы и выходите за среднее там,среднестатистического клиента за его,паттерн и просто номер заблокирует как,спа мерзкий это делается просто на,всякий случай что вы получите вы,получите 1 заблокируем номер 2,заблокирована мы такое уже проходили у,себя поверьте это очень больно это очень,неприятно а самое неприятное что вы не,успеете это сделать быстро и пока вы это,не успели сделать вам клиенты пишут на,старый номер а воцап не говорит о том,что номер заблокирован или недоступен у,просто отправляет сообщение принимает,его и синие галочек не появляется что,думает ваш клиент о том что вы просто,шарашкина контора что с вами связываться,не нужно или о том что вывод,переписывали с ним переписывались 20,пропали не отвечаете сами не пишите,ничего а если он вам не дай бог успел,заплатить будет дозваниваться ругаться,писать соц сетях о том что вы,недоступную не отвечаете и так далее вам,это надо а еще скорее всего ваш,заблокированный номер остался где-нибудь,на сайте соцсетях там и так далее и вам,продолжает на него писать новые клиента,и не будут получать ответов а потом вы,получите гору отзывов на сайте отзовик а,в соцсетях там и так далее вы уже,считаете своей

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How To Get Approved for the WhatsApp Business API (2021)

if you want to use a chatbot on whatsapp,you need to be approved for the whatsapp,business api otherwise you cannot have a,chatbot on whatsapp,hi i'm john from chatomize and in this,video i will show you,how you can get approved for the,whatsapp business api and user chatbot,on whatsapp let's dive in,if you want to get approved for the,whatsapp business api you need to comply,with three whatsapp policies,the whatsapp business solution terms the,whatsapp business policy,and the whatsapp commerce policy so i,will go buy them one by one,and i will explain them a little bit so,the whatsapp business solution terms,is a document a pretty short document,explaining all the different parties,that there are involved,and i would just recommend to just read,through this document,and in general that will be enough then,we have the whatsapp business policy,and the whatsapp business policy,describes,how you can use your chatbot with,whatsapp so,whatsapp wants you to create a quality,experience,but the second thing is more important,the whatsapp business solution,specific terms which requires an opt-in,and this pretty much means that whatsapp,wants,that the user starts a conversation with,your chatbot,or the user gives their phone number and,gives you permission,to send a message with your chatbot and,this comes back to the quality,experience that whatsapp wants to,create because the user needs to start,the conversation or need to give,permission for the conversation,because whatsapp doesn't want to become,a spam,channel such as email has become a spam,channel whatsapp doesn't want that,so in general like in 90 of the cases,the users,need to start the conversation there are,some other use cases in which the,chatbot,can start the conversation with the user,but in 90,of the case it is so that the user must,start the conversation to,ensure the quality experience that,whatsapp wants on their channel,it also tells you that you need to,protect your data you need to comply,with the law in your country,and just general stuff about privacy and,regulations also just read through this,document not,really long but the most important thing,about the whatsapp business policy,is that the user starts the conversation,or you got their,phone number and you have permission to,send them a message,so that's basically the whatsapp,business policy,and the last one is the whatsapp,commerce policy and the whatsapp,commerce policy,pretty much describes which products are,not allowed,on whatsapp for example you cannot sell,illegal products or services you cannot,sell drugs,you cannot sell tobacco items so you,have a lot of categories that are not,allowed on whatsapp and then you won't,get,approval for the whatsapp business api,so again,just go through these policies read them,look at them okay do i sell animals no i,don't sell animals okay then there is,not,any problem so these are just general,terms for whatsapp i think,90 of all the businesses will not,violate any of these terms,but it

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