Sorted Returns Center

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Processing your first return

in this demo I'm going to take you,through creating your first return and,processing it as if you are a customer,so within the clicks it returns app home,page first go to customize and set your,return request notification email this,is where you will receive notifications,that you've had a return request we're,going to leave this to manually approve,for now but you can also automatically,approve returns if you would like when,the app was installed a return portal,was automatically generated on your,domain the domain on this website is,great collection CO and the return,portal is great collection co / a slash,returns we can see that this return,portal is now being created within the,theme of your website and sits on your,web page,if we select an order to return that's,been created select the product you'd,like to return reason for a turn this,can all be configured within the clicks,adapt and we submit what you as the,retailer now receive is an email to say,that a return has been requested if we,now go back to the app,we can see that a return is pending,approval I'm going to approve that,return this return is now moved to the,status of approved and the customer has,received information about the fact that,the return has been approved in the UK,we can also generate return labels for,your customers so that they can ship the,item back to you,again going back to the admin now once,the item is received into the warehouse,you can mark it as received you'll also,see that as a UK retailer you can have a,return tracking link here within the app,to track the returns the customer again,has received a notification to let them,know that the return has been received,this means that they've been kept,entirely in the loop for the whole,journey minimizing contact with your,customer support team finally to keep,things clean within the system you can,archive this return it'll take it off,your main page you can always reach us,through the help at the bottom here to,chat with our team if we can assist with,anything just let us know

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How Amazon Returns Work

Returns are a major headache for customers, and they drain companies of,millions of dollars in unwanted inventory and extra labor.,Returns create billions of pounds of waste and entire walls of shame in,warehouses around the world.,But Amazon is trying to change all of that.,Where Amazon absolutely leads is in trying to be the easiest, the lowest,friction return experience for the consumer and thereby win customer,loyalty and increase customer purchases while they tackle some of these,other big institutional infrastructure problems around returns.,From robots to in-person returns, the world's most valuable company is,redefining the returns process.,And as e-commerce grows, smaller companies are finding ways to make money,off returns. We wanted to find out how does Amazon process returns?,And what's the company doing to protect the environment and its bottom,line? Returns are by far the largest challenge to,e-commerce, and I think to commerce in general for both retailers and,manufacturers. As more consumer spending is shifting from in-store to,online, it's really just exacerbating the size of the returns problem that,we all have to deal with. Across the entire Amazon marketplace, you know,,they now sell over 800 million products.,So this is a scale that the world has never had to deal with before.,There's even an annual conference devoted entirely to solving the problem,created by returns, namely inefficient reverse logistics is a huge loss,for companies,. In a traditional brick and mortar store we might have,average return rates of 8 to 10 %.,But in e-commerce, it's totally common to see 20 or 30 % of all purchases,get returned. Forrester Research estimates that e-commerce will see $207,billion worth of returns this year.,Amazon is about half of all e-commerce, so slightly more than $100 billion,dollars in returns happen in North America just with Amazon.,So that's a huge expense.,And the returns process matters to customers.,According to data compiled by Invesp, 79% of consumers want free return,shipping and 67% check the returns page before making an online purchase.,All this has led to the current trend of free return shipping, which is,now offered by almost half of retailers.,Where the challenges is, is can you do it in a way where the unit,economics don't kill you?,The difference with Amazon is they have the scale and they've trained,their investors to accept that in the beginning they may do things at a,loss. What that gives them the flexibility to do then is to invent.,They bring a lot of talent to the table and they figure out how to,optimize and create efficiencies that will allow them to have the unit,economics work to their favor and ultimately get those margins back.,The complicated reverse logistics journey starts when you decide to return,an item. Amazon gives you 30 days from the day you receive an item to,bring it back or put it in the mail.,Generally you get 30 days.,And generally they give your money back and even include payin

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Inside Amazon's Smart Warehouse

amazon is the world's biggest retailer,and its ceo jeff bezos is the world's,richest man,for one very good reason his company is,better than anyone else,ever at giving people what they want,quickly amazon acquired its undisputed,status as the heavyweight champion of,the retail universe,thanks largely to its lightning fast,delivery times the astonishing feat of,ferrying hundreds of millions of items,from guitar strings to saucepans to car,parts directly to your door,inside 24 hours is nothing short of a,modern logistical miracle,so how does amazon do it a super smart,army of slave robots for one,ingenious if occasionally unscrupulous,management practices are part of the,answer too,and the modern day voodoo of deep,learning ai all of which are made flesh,in the most advanced stock rooms the,world has ever seen,so join us today as we button up our,hybris jacket and journey inside,amazon's smart warehouses,in the year to september 2020 with the,global economy and the teeth of,coronavirus and the bleakest employment,outlook in history,amazon reported global revenues of,little under 350 billion dollars,that's roughly double what it earned in,2017 by the way,only three short years earlier not bad,for a company which only started trading,in 1994.,amazon has built its empire on a,platform of sheer unbeatable convenience,for the end user,you the customer need a product so you,open the app or have a quiet word with,alexa and next day,hey presto it's sitting on your doorstep,moving products from a to b,quickly is not easy compared with other,modern technology giants which barely,need to exist in the real world,think of netflix google or facebook,amazon needs to shift an astonishingly,vast amount of sheer bulk,safely precisely and quickly all day,every day so how does it do it last year,a senior amazon executive described,amazon's warehouses rather poetically,as a symphony of humans and machines,working together,how does this symphony actually work,let's take it from the top,before you've even logged onto its,website amazon has a fairly good idea of,what you're going to buy,this is all down to the semi-occult 21st,century abracadabra that is deep,learning ai,which amazon has been leveraging to,incredible effect since around 2015.,put simply an algorithm makes some,assumptions about you,based on your age location socioeconomic,background and purchase history,it will then hours days or even weeks,before you actually log on ensure that,your local warehouse is stocked with,appropriate quantities of stock you're,likely to consider buying,this might be a certain style of racy,swimsuit that the algorithm anticipates,will be the hot new must-have come,springtime,it might be the paperback novel for a,soon-to-go viral tv adaptation,in january 2020 for instance amazon's,algorithm correctly anticipated high,incoming demands for face masks,and well we all know what happened there,so amazon's smart warehouses,also known as fulfillment centers not to,be confused with their

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Amazon Fulfillment Center Video Tour

Jedna z věcí,,která nám moc chybí,během COVIDU-19,,je to, že vás nemůžeme provádět našimi distribučními centry,osobně.,Stále jsme tady,a tvrdě pracujeme,,abychom vaše zásilky,bezpečně doručili.,Napadlo nás využít této příležitosti k tomu,,přinést prohlídku přímo k vám,,ať už jste kdekoli,– tedy vítejte. Vítejte! Vítejte v SAT2.,Bienvenue à Lauwin-Planque en France!,Vítejte na prohlídce distribučního centra Amazon.,Jsme opravdu nadšení, že vás můžeme provést naší budovou.,Ahoj všichni, jmenuji se Paul,a dnes budu vaším prvním průvodcem.,Momentálně jsme v Rugeley.,Tato budova je jedním z distribučních center Amazonu,nebo zkráceně FC.,Tato budova má rozlohu 70 000 metrů čtverečních,,což je pro srovnání asi 10 fotbalových hřišť.,Naše budovy jsou pojmenovány po nejbližším mezinárodním letišti.,Nejbližší mezinárodní letiště u této budovy je Birmingham.,Budova se tedy nazývá BHX1.,Asi budete souhlasit,,že výhled odsud, kde stojíme, je vcelku velkolepý.,Tohle je Sarah. Sarah balí jednu z našich nejznámějších krabic,,která se na vašem prahu objevuje.,Díky, Sarah.,Tahle krabice má před sebou kus cesty.,Podívejme se, kde začínala.,Pojďme na příjem zboží navštívit Adama.,Tohle je místo, kde celý proces začíná.,V zásadě jde o kombinaci lidí, technologie,a špičkových počítačových algoritmů.,Více než polovina položek prodaných na webu Amazon,našimi malými a středními podniky,za to vděčí distribuci prostřednictvím Amazonu.,Tohle je místo, kam přineseme jednotlivé položky,,kde položky vyskládáme, zabalíme, odkud je odešleme,,dokonce jim zajistíme i zákaznické služby,a každý rok k tomu přibývají další a další podniky.,Jednotlivé položky se posouvají po dopravním pásu,,odkud jeden z našich kolegů tyto položky vezme,a naskenuje čárový kód, který je na nich uveden.,Jakmile je to hotovo, položku umístíme do černého boxu.,Jakmile je položka uvnitř boxu, vrátí se zpět na dopravní pás,a tak ji můžeme poslat dál přes celé FC.,Tak se dostane až do naší skladovací oblasti.,Teď se vydáme nahoru, kde vás předám Toni.,Když položky dorazí, můžeme je uskladnit.,Funguje to tak, že naskenujeme čárový kód položky.,A zjistíme, jestli není poškozená.,Poté ji umístíme na regál,a naskenujeme čárový kód umístění daného regálu.,Potom vždy přesně víme, kde se jakákoli položka nachází,a jednoduše ji vyhledáme, jakmile se posuneme do další fáze.,Tato metoda skladování je velmi osvědčená.,Nicméně za posledních několik let jsme vymysleli něco ještě lepšího.,Pojďme se teď podívat za Martou na naše robotické pracoviště.,Ahoj, všichni. Jmenuji se Marta a jsem tady v Dunstable,v jednom ze špičkových robotických distribučních center Amazonu.,Této budově říkáme LTN4.,Pamatujete si na systém pojmenování? Výborně.,Roboti v Amazonu jsou aktivováni příchodem nějakého kolegy,do pracovní stanice, když jde plnit své úkoly.,Roboti přivážejí žluté regály na naši pracovní stanici,,kde je mohou naši kolegové doplnit dalšími produkty,nebo kde můžeme vyzvednout vaše objednávky.,Toto je jedna z našich regálových

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Amazon Sorting Facility- Life of a Package

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How Liquidating Unwanted Goods Became A $644 Billion Business

Katie Schoolov: Inside this massive warehouse in Texas, the aisles aren't lined with your typical merchandise.,Unknown: This would be the antithesis of your traditional e-commerce fulfillment center. This is a bundle of snowflakes where every individual,box might have a different set of accessories, might be slightly different in condition quality.,Katie Schoolov: Every aisle is filled with returns from Amazon, Target, Sony, Home Depot and more, in the process of being liquidated.,Sonia Lapinsky: These liquidators are coming in and they're buying up all of this product in bulk. They're then packaging, palletizing it and,reselling it. So it's turned into a much bigger portion of the industry than we've ever seen before.,Katie Schoolov: Liquidation used to exist on the fringes of retail.,Unknown: The liquidation marketplace used to be two people in a truck coming into the back of a warehouse store with cash on the barrel, trying,to have special deals for special people. It was very unsavory, very unregulated.,Tony Sciarrotta: We would shake hands with people at our tradeshows and you'd want to go wash your hands afterwards. It was low life buyers. And,now it's been raised to a new platform by companies like Liquidity Services.,Katie Schoolov: We went behind the scenes at Liquidity Services to see how the only publicly traded liquidation company is helping turn the industry,around.,Unknown: We've sold road paving equipment, entire gymnasium floors, scoreboards, postal trucks. We've sold delivery vehicles for utility,companies.,Katie Schoolov: Retail is in the midst of a transformation. Fueled in part by the pandemic, online shopping was up more than 11% this holiday season,,and with returns on average three times more likely for online purchases, a record $761 billion dollars of merchandise was returned last year. Returns,that aren't sent for liquidation are often destroyed: incinerated or sent to landfills.,Unknown: The reason the circular economy exists is to make sure these items find a home and keep it out of the landfill system.,Katie Schoolov: Now amid mounting pressure on retailers to do better, and a supply chain backlog causing a shortage of new goods, there's a boom in the,secondary market. Liquidation hasn't just gone mainstream, it's a $644 billion business.,And in 2008, it was $309 billion. And now it's $644 billion. So it's more than doubled over the last decade.,Unknown: This warehouse is 130,000 square feet, and we'll do between 15 and 20 truckloads of product a day through this building.,Katie Schoolov: We take you on an exclusive tour inside the wild, booming business of processing and reselling excess and unwanted goods on the,secondary market.,With slim profit margins and unpredictable quality of secondhand inventory, liquidation hasn't always been the business opportunity it is today.,A lot of this used to be controlled by the mafia. It's a good way to hide money, honestly, because nobody's looking at returns, especially 40 year

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Inside one of Amazon's busiest days

this is where our receivers are,receiving product adding to Amazon,selection they scan all of these items,into these storage bins using,radiofrequency technology activates it,live on our website it's available to,customers we've got extension cords a,Makita drill backpack you've got,extension cords can I pick these up you,can't just put them in your favorite I,will mark this so we know exactly where,that extension cord needs to go back,here the extending cord right below it,you have this pretty little candle,holders that's right it makes sense that,these would be together but but this,makes the most sense for him it does why,we optimized our storage space so all of,these tags that we see what does this,tell you this is a specific bin location,so we know exactly where our inventory,is and we could get routed to it as,quickly as possible when a customer,orders,picker is the one that goes out with and,pulls the items out of the bins and that,the customers have ordered between the,time that I order something online on,amazon.com and it gets pulled from one,of these shelves or another distribution,center how long is that hours hours you,have a scanner and it directs you to a,location a bin location once you scan,that bin with your scanner it tells you,the item that you're supposed to pick so,up here is where we assemble customers,orders when a customer orders multiple,items we've got over 500,000 square feet,that we house inventory in and so our,challenge is to quickly get all of those,items into one spot so we can package,them and get them on the road to the,customer what about technology what,technology has made you able to meet,your customer demands,well we all of these systems that you,see behind you are the workings of,Amazon's proprietary systems we have,brilliant software engineers that help,us automate and optimize for our,customers that's right what are people,buying that you aren't seeing them by,before are they opening up their wallets,a little well as we said in our q3 guys,we expect this quarter to be our earth,our best ever with 46,here right now is the busiest time it,started Sunday and it's just not going,to stop until Santa comes down the,chimney after we've picked our inventory,we're putting all the items together to,get to the customer you see all of our,cartons available ready to be packed I'm,seeing the kindle and there's a lot of,these here that's right so here we've,got a Kindle and the leather cover for,it together yes so yeah they're very,popular together this is an order that's,ready to be shipped the blue light tells,us that it's ready to be shipped it's,going to go in a carton here we're going,to scan it to the carton it's going to,go down this conveyor get down get,sorted out and then get weighed and,shipped right behind us here here's,where we actually ship it to our,customer automatically automatic,labeling we've hired over 15,000,temporary associates to help us through,the holiday season,so what does that mean from faci

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Calculate Annualized Stock Returns Using Python

hello everyone and welcome to this video,on the python programming language,so in this video i will show you how to,calculate annualized returns of assets,like stocks and etfs using python,so i'm currently on google's website,called,codelab.research.google.com and i'm on,it because it makes it really easy to,start programming in python so all you,have to do is go to this website and,then log in using your google account,and get started writing your python code,so to start writing this code go ahead,and click on file then click on new,notebook where a new tab will open up,for you and then eventually a new cell,and before we begin if you like the,videos on this channel then be sure to,click that subscribe and like button and,to be notified about new videos from the,channel hit that bell notification,now i'm going to go ahead and add a,description to this program,and comments,so i'm going to put calculate,annualized,returns,okay and then i'm going to create a new,cell by clicking this code button in the,top left,also you can get the code and the data,set through patreon at patreon.com,computer science and this will be the,code that i'm going over right now and,the data set that i will be using,throughout this video so you can get,both of those on patreon.com computer,science,and the material in this video is purely,educational and should not be taken as,professional investment advice as i am,not a financial advisor so please do,your own research before making any sort,of investment,all right so with that out the way let's,go ahead and let's import the libraries,that we plan on using throughout the,program,or i should say that i plan on using,throughout the program,so,i want to import numpy as mp,i want to import pandas as pd and i want,to import matplot,live dot pi plot,as plt and then i want to go ahead and,run this cell by clicking that button to,the left and this will let me know if i,made any mistakes,and it looks like i'm good so i'm going,to create a new cell and now in this,cell i'm going to load the data so i'm,going to load a data set that contains,the adjusted closed prices of stocks and,etfs and since i'm on google's website,i'm going to use the library to upload,this data set so from,google.colab i'm going to import files,and then i'm going to type files dot,upload,and then run this cell all right and,then click on choose files and i'm going,to choose this assets.csv file,and,now it's loaded so i'm going to create a,new cell and in this cell i'm just going,to,read in the data and store it into a,variable,so i'll create a variable called assets,and i'm going to set it equal to pd.read,underscore csv,and i'm going to put in the name of the,file that i want to read which is,assets.csv,and then i want to,show,the data,okay so i'm just going to type assets,here let's go ahead and run this,okay so we can see that this asset,contains 1000 i'm sorry this data set,called assets contains 1260 rows of data,and 16 columns,all right so it contains a,

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Walmart Marketplace Seller Academy: Walmart Returns

hello and welcome to this seller academy,tutorial on understanding and processing,walmart returns for marketplace sellers,in this video we'll discuss the returns,process and the returns policy on,walmart marketplace and what it means,for sellers we will also look at return,settings and the returns and disputes,dashboard in seller center at walmart we,strive to provide a seamless experience,that takes the stress out of returns for,both customers and the sellers we do,that by offering flexibility in,processing returns both in stores and,online a customer may choose to complete,the returns process from their,walmart.com account contact walmart,customer service directly for a return,or return the items to a walmart store,regardless of how the return was,initiated a customer or a walmart,associate will then print a shipping,label and send it back to your return,center via one of the supported shipping,carriers customers can initiate a return,for a variety of reasons including,changed mind,damaged defective,incorrect item and late lost to ensure a,consistent and easy returns experience,for customers walmart marketplace,sellers are required to meet a minimum,set of return policy requirements here,are some of them,minimum return window of 30 days,beginning 7 days after item's ship date,select items like computers tablets and,drones may have shorter return window of,15 days certain items like prepaid cell,phone cards medical supplies and,firearms may not be returned replaced or,refunded all refunds must be issued,within 48 hours of receiving returned,items sellers must use return exemptions,for eligible items to apply restocking,fees and return shipping charges sellers,can define items with keep it or,replacement options if you sell items,that qualify for policy exemptions then,you will follow a slightly different,process to manage your returns return,policy exemptions can be applied to,select items such as freight shipments,shipments classified as hazardous,materials and more if you sell any of,these products customers will need to,contact you to initiate a return these,items may also have a restocking fee up,to 20 percent of the item price and,return shipping charges applied to,request item return exception fill out,the providing sku level details about,your exception reason and for partner,support attaching this file navigate to,seller help and select solutions then,items and inventory,request exemption,returns exemptions our team will review,your request to verify that each item,adheres to the exemption rules and will,let you know the decision promptly,now that you understand our minimum,returns requirements per walmart policy,you can revisit your return settings in,seller center head over to settings in,the top navigation bar,then click on returns under the partner,profile heading here you'll see where,you can define your general return,policy settings including settings for,special events and holiday seasons if,available you can configure return lab

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Working At Amazon | Easiest Vs. Hardest Departments

what's good,it's your boy sd,thank you for tuning back in subscribe,check all those videos out but today we,are getting into,one of the topics that i get the most,feedback on the most questions on the,most,the nes gets stirred up the most with,we're about to talk about,amazon we're going to talk about the,easiest departments at the amazon,warehouse,compared to the hardest departments from,my experience so i've been with amazon,for two years and a few months now,i've worked in inbound working outbound,so this is it's a list or,my scale from the most difficult,department,to the most easiest department most,difficult job to the most easiest job,working at amazon warehouse and we're,going to start it off with the easiest,job i've ever seen,at amazon i actually just experienced it,and worked,this area within the last few weeks um i,came i actually had an overtime day,so the department okay so let me break,this down real quick so the departments,are inbound outbound these departments,have like a main process a main path and,then you have the support paths the,support roles,for that path like you have inbound,right,and you have inbound and outbound,inbound you have stoke which is the main,path the main process then you have the,support,groups for that the water spiders the,problem solvers the pallet runners,outbound you have pack that's one of the,main processes then you have the support,groups that the water spiders the jam,clears,all that stuff,so the easiest,thing i've ever witnessed and,experienced in amazon,the department can you guess what,department's in,you would not guess you would think,everything in this department is hard,that's what i thought until i went there,but i wanted to go just because i heard,somebody talk about it one time so it's,in outbound,it's in the,dock,and it's called,flat,now when i tell you this is the easiest,job on earth,the easiest job that i've ever,experienced is this job,no no security security was the easiest,job ever i have this job where you,actually slept in a trailer a security,trailer on the site,you get paid to just live,it might be easier i can't even lie,so the flats i want to see what it's,about never die,went down there this is all,this is all that you do so usually also,so what happens,the packers upstairs,packing the boxes,killing it boom put on the conveyor,right conveyor goes through,at the end of the process it comes,downstairs to this role so,you have a person they they have like,their little space,the packages come down and shoot,sets on a lane,that lane fills up then they take that,package,put it onto the conveyor,now this is where it gets crazy ready,for this next part step two,they grab another package from that,conveyor,i mean from the chute,put it on the conveyor again,and then the spray gets crazy,they grab another one,and put it there again,that's all you do you literally stand in,one spot,you grab something from about you don't,even have to move your body literally,it's right here,you grab i

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