BestChat Live Chat Chatbot

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8 Best Live Chat Software for Small Business Compared 2022

are you looking for the best live chat,software for your small business in this,video cyan and we're going to cover the,best live chat software out there we've,tried out several different live chat,softwares for our business and,we'll share with you the best ones that,we have found the ones that we're using,right now and the ones that we like the,most so stick around and then make sure,you stick around to the end because no,matter which live chat software you,choose,i'll share with you three tips that we,use to get the most out of,our live chat software hey there i'm,christina with wpbeginner where we teach,all about wordpress as well as ways to,grow,your website online so if you find value,in this go ahead and give it a like it,really does help out and all the links i,talk about you can find,in the description below so let's dive,in number one is,livechat livechat.com is the industry,leader in the live chat software world,it's super easy to set up and install a,free live chat,on on your wordpress site it comes with,beautifully designed,live chat support app that you and your,agents can use on your laptops tablet,mobile devices,basically means you can chat with,customers while on the go,without having to log into your,wordpress dashboard you can,add surveys before and after live chat,session which is really important,and helpful so you can evaluate how your,support team and sales,team are performing and when your team,is off during the off hours you can set,up a workflow so users can easily send a,support ticket directly from the live,chat form,that's one of the reasons why we're,using it on our website optinmonster,it's really robust live chat also have,tons of integrations with popular crm,softwares like hubspot,they integrate seamlessly with google,analytics all the top email marketing,services like mailchimp etc,and this will save you a ton of time so,you won't have to,enter the customer details manually into,other systems,the best feature that we like about live,chat is the speed,their chat window loads extremely fast,works on all devices,and offer a much better user experience,than most other,live chat software that exists they also,have many support tools that help,us improve our customer communication,such as,tracking visitor visitor goals proactive,chat bubbles to increase,conversations a smart api that,integrates with our knowledge base and,so much more,and as a wp beginner user you get uh,exclusive discount when you're using the,live chat because we love the software,we work with their team,together get our users not only a trial,but also exclusive discount number two,is chatbot now chatbot.com makes it,super easy for small businesses to use,the powerful ai,chat bots to boost customer engagement,and grow your business,it comes with an intuitive drag-and-drop,interface that you can use to create,your own chat box,they also have dozens of ready-made,templates for various scenarios,in various industries that makes it easy,for you to desig

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10 Best Free WordPress Chatbot Plugins

10 Best Free WordPress Chatbot Plugins

ai integrated chat bots can greatly,improve customer service interactions by,responding to user queries with preset,responses so that your support,department's workflow will be more,streamlined,chat bots often can deduce what,customers want and accordingly redirect,them to the correct department or person,you can leverage machine learning to,make the chatbot responses more natural,and aligned to the interests of your,customer base,how will you integrate a chatbot on your,wordpress site in this video we will,discuss some of the best free wordpress,chatbot plugins that you can install on,your site,before we continue don't forget to,subscribe to our youtube channel and,click the notification icon so you don't,miss out on great content related to,wordpress and woocommerce,if you are looking for a live chat,solution that fully integrates with,wordpress without any external api calls,wschat is what you're looking for,you can use your own dedicated server or,use pusher websockets apis to make it,flexible with any server,it has several advanced options such as,file attachments automatic replies,unlimited chat history etc which will,help your interactions with customers,really smooth and streamlined,with the premium version of the plugin,you can integrate google's dialog flow,to create a chat bot to answer customer,queries when agents are not online,you can make use of alexa voice services,google assistant facebook messenger,slack etc for enhanced customer,experience,tidio is one of the most popular,wordpress live chat plugins with chatbot,support,it will help you resolve customer issues,instantly and also helps you follow up,on leads and automate your team's,workflow,it offers a customizable widget and free,android and ios mobile apps,you will be able to easily integrate it,to your wordpress website even if you,are not really tech savvy,wpbot is a simple chatbot solution that,you can integrate on your wordpress site,you can use this chatbot to collect,feedback from customers as well as to,interact with them smoothly,it connects with the conversational,forms plugin to help you design,conversational flows on your site,without integrating language,understanding platforms,however it also lets you connect with,dialog flow for machine based natural,language processing capabilities,you will be able to add a chat widget on,your wordpress site easily using the,chat bot for website plugin,the chat bot is able to improvise,conversations and will help you collect,qualified leads effortlessly,it gathers data effectively and helps,you share the data to crm solutions or,google sheets,it also offers an appointment booking,option that can streamline your booking,process too,cliango lets you connect with potential,customers more effectively this plugin,helps to collect users contact details,and queries easily on your wordpress,website,it offers easy integration with most,popular crm solutions currently in the,market,you can connect it with several,analytics advertising an

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How to Add Live Chat to a Wordpress Website

How to Add Live Chat to a Wordpress Website

Hi guys I'm Shyam from websitelearners.com,Today I'm going to show you how you can add a live chat to your website,So this is a live chat which we are going to add today,You can see how it looks,Now if we click here,This is how the chat box will look,Now by adding this live chat you can give your visitors a much more easier way to reach you,And you'll be able to solve their questions immediately,So let's get started,We are going to do this in just two steps,The first step is to create an account on a website called crisp,So crisp is the live tool,Which we're going to use for our website,So to create an account on crisp,Just click the link below this video,And it'll take you to this page,Now to create the account,Let's click here,And fill up these details,So enter your email, password and name,Then click continue,Now enter your website address and your website name,Then click continue,And click finalize to create your account,Okay so now we have created our crisp account,So let's see how it looks by clicking here,And once you create your account,You'll reach this live chat inbox,So this is a place where you can chat with your visitors,Now once you reach this inbox,We can go to step 2,Which is to connect your crisp account with your website,So to connect it we need to install the crisp plugin on our website,So to install the plugin let's go to our WordPress dashboard,And then go to plugins,And click add new,Now search for a plugin called crisp,And you'll get this plugin,So let's click install,And activate the plugin,And now the crisp plugin is installed on our website,Now to connect your website with the crisp account,Just click connect with crisp,And then click continue,That's it our website is now connected with crisp,So let's go back to our inbox by clicking here,And we're now back on our live chat inbox,Now once you reach this page,The live chat will be active on your website,So let's check it,Now if we go to our site,You can see that we have the live chat,So next let's see how the live chat works,So let's say I'm a visitor and I open the live chat by clicking here,Now if I type a message,And press send,You can see that,We have received that message in our inbox,Now if you want to reply to this message,All you have to do is click that message,And send your reply,And it'll be seen by the visitor,So this is how you can add a live chat,to your website and then chat with your visitors,So now let's close this,And next let's make this live chat more user friendly by adding a profile picture,So to add your profile picture,Just go to settings,Click account,And add your image here,Now if we go to a site,And click refresh,You can see that our image appears here,And once a user has started the live chat,Your image appears in these places,So you can see that after adding the image,The live chat looks much more user friendly,So next let's see the top five features of the crisp live chat,So first we're going to look at the visitor chat,Now let's say someone

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5 Best Live Chat Software for Small Business

5 Best Live Chat Software for Small Business

small businesses who leave their,customers waiting can lose them to the,competitors and damage their brand,reputation hence customer service has,become an essential part of any business,but with the best live chat software,companies can talk to the customers in,real time set automatic replies for,repetitive questions and gather,information about website visitors to,turn them into customers that's why in,today's video we will show you five of,the best live chat software that's,perfect for growing your small,businesses,let's start with olark first a popular,live chat software with a simple and,intuitive user interface that helps,businesses engage with customers in real,time its user friendly system lets you,quickly add to your site without any,problem it also offers you tons of,customization to modify the chat box,according to the theme of your website,with this software you can provide,immediate support to your customers but,at the same time you can also gain,detailed information about them to make,a better business decision you can also,connect it with tons of your favorite,software including wordpress hubspot,salesforce and more another thing to,love about this live chat software is it,offers all the core features regardless,of the plan size besides that it also,allows for a free trial overall olark is,loaded with solid features and,integration needed for commercial,success and customer satisfaction,next we will talk about chatbot which we,think is the future of live chat,software as it offers 24 7 continuous,engagement with your customers,along with that it uses the power of ai,to boost customer engagement and,satisfaction which is a much needed,trade for small businesses it comes with,an intuitive visual chat builder where,you can quickly and efficiently set up,your chat bot without requiring any,coding aside from that this software,helps the team come together in one,place to share their expertise from,different fields creating the perfect,customer interactions on top of that you,can integrate it with your favorite,software tools like messenger mailchimp,zapier slack and more to supercharge,your workflows,simply put with chatbot you can please a,customer at each step of their buying,journey,live agent is an all-in-one live chat,solution that provides the best in-time,service to the customer with a wide,array of features including real-time,chat ticketing time tracking and more,this software lets you create unique,chat buttons that you can easily place,anywhere on your website after that you,can use it to chat with the customer in,real time or create canned responses to,answer their frequently asked questions,it also has a helpful chat overview,which gives you detailed information,like where your customers are,geographically located what pages of the,site they're visiting and how long,they're spending on each page,other features include universal inbox,hybrid ticket stream built-in crm tags,and more live agent also integrates,seamlessly with m

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React Support Chat - Impress Users with Custom & Powerful Chat in 1 Hour (2021)

React Support Chat - Impress Users with Custom & Powerful Chat in 1 Hour (2021)

so in today's video,we are going to build a support chat,with react that's going to impress users,and make them want to chat with you,whenever they visit your website,so let's say that you have you know an,online portfolio and you want to impress,job recruiters and make them want to,talk to you whenever they visit your,website or maybe you have a startup and,you need a creative way to collect user,feedback or even their email addresses,for something like a mailing list,in either one of these situations,a support chat that's customized,personalized and powerful could be the,perfect solution so that's exactly what,we're going to build,in this video it starts off with a,support button that's personalized shows,a little bit about yourself and will,make them want to click,then there will be a customized pretty,and powerful,email form that you can use for,something like collecting email,addresses,then we will use a bit of react,animations and transitions to go into a,powerful yet delightful chat experience,where users can send you messages,then this is going to be paired with an,admin dashboard where you will be able,to chat with the users in real time,while they're sending you messages,this support chat is actually so,powerful it's the same support chat i,use on chat engine to chat with my 20,000 users,and for any of the react students out,there we're going to learn a lot in this,video we're going to learn about,react.js of course but also rest,dom manipulation,dom manipulation,reacts contexts api,a lot about react animations and some,tricks also environment variables and,the chat engine framework we're going to,be able to build this project in about,one hour and at a leisurely pace so with,that in mind grab a coffee if you need,one,come back and from here on out let's get,started,so to get started we're actually gonna,download a demo project which i made and,we'll be adding support chat to it,the reason is because if we want a,pretty demo project at the end of this,video we're gonna have to write some,website code that doesn't actually,regard support chat so i just went ahead,and did that work for us,so if you go to the link in the,description of this video you get,brought to this page right here,and if you click on the code drop down,and go to download zip you can download,the zip i put it on my desktop and,expanded it you get this folder and if,you drag it into vs code,voila you have the website open so let's,expand this window here,the first thing we need to do is run,yarn or npm install to make sure that we,have all the dependencies before we run,this app,and then the next thing is let's run,yarn start,now this is actually going to kick start,the demo project which i made so if we,actually go to this next page here and,we go to localhost 3000 and click enter,voila we get that pretty purple page,which i showed you in the demo,and then if you actually go to the,support route you're going to see this,empty page here that just says support,admin so l

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Live Chat for WordPress (Free Plugin) with Tawk.to

Live Chat for WordPress (Free Plugin) with Tawk.to

today you'll learn how to set up live,chat for wordpress so i'm going to show,you how to use this,live chat plugin now this is a free live,chat plugin for wordpress i've got it,running in the corner of this website,here this will work on,any wordpress site any theme you can add,this live chat widget on here i'll show,you how to set this up and how to,customize it with your own colors and,branding and photographs and things,so very simple to do just takes a few,minutes i'm alex from idea spot,let's get started,first thing we do is head to talk to,that's talk.2 and we click,sign up and we just fill in some details,and then we click sign,up choose a language here fill in some,site details here,and you can add extra team members here,but i'm just going to go ahead and,install the widget,now to install the widget you can either,use that code here and put that into the,body of your pages,or you can use a plug-in for most of the,common content management systems,obviously wordpress is what we're going,to use today but they've got other ones,here so we go with wordpress and,download that plug-in,so you can either get it from their,website here or you can actually,just get it from the wordpress,repository normally under plugins and,add new on your wordpress site just,search for talk to there and you can go,ahead and install it,from your own wordpress website so,install it and activate,and then back to our setup page i'm,going to click done here and from here,you can take a tour of the dashboard and,i'll give you a brief tutorial on what,the dashboard does but you can also just,click no thanks i'll take it from here,so let's do that,but now that our account is set up i'm,going to link the plugin to our talk to,dashboard so let's go back to,our plugins on our wordpress site we've,got the talk to plugin installed and,active i'm going to go to settings here,and then we're going to go to account,settings here and we're going to just,log in that's the same as when we sign,up to talk to,email and password is the same and then,we log in so let's go ahead and do that,just pop my details there and log in now,that we're logged in we can select the,property,that's idea spot in this case and my,idea spot chat widget and we're going to,use that selected widget,now it's successfully added the widget,to our site so now we can head to our,site we can see if this is actually,working so sure enough we've got our,little chat box that's popped up down,here in the bottom right corner so by,default it's green it's got that little,we are here text on there and we can,customize those i'm going to show you,how to do that in just a second but i,just want to show you the behavior,of how it works by default so after a,few seconds of being on the page you,should get a default welcome message so,we'll pop up and say,welcome to the site if you have any,questions you can ask here so,i'll let um i'll let the chat box go,ahead and do that,and then we can go ahead and look at,customizing th

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How To Add LIVE CHAT and CHATBOT To Wordpress [SUPER CLEAN]

How To Add LIVE CHAT and CHATBOT To Wordpress [SUPER CLEAN]

what is that party people my name is,Darrow and today I'm be showing you all,how to add a free live chat bot to your,WordPress websites now this is no,ordinary chat bot we're gonna we're,gonna call this a virtual assistant,because this can actually trigger,certain messages based off what your,visitors do so let's say for example,your visitor goes to a pricing table you,can offer them a discount if they go to,your contact page you can offer them,something else or saying hey how can I,help you etc now this is exactly what,your chat bot is going to look like you,can actually change the color you can,add an avatar of a really sexy girl and,I know that sells all the time people,people will click on it because there's,a sexy girl but this is exactly how the,conversation was going so I just put,like hey you know are you watching me,and then I'm just like hey would you,like a closer look about our offer yes,please and now right here you can see,that we can actually start generating,leads so it's collecting emails and,phone numbers while you're sleeping or,while you're away from the website which,is really cool so I highly recommend to,get this and add it to your website I've,actually used this for a few years but I,actually had to take it off because I,was just getting hundreds of messages,from people and they just wanted help,with their website for free and I was,like guys I can't help you for free I'm,sorry I have to eat do but there is a,link below it'll take you to the website,called titty Oh chats and to do chat is,actually probably the number one ranked,live chat service out there because I've,used quite a few in fact I was gonna use,another plugin and there was a lot of,problem with Malheur,go figure but there was a lot of issues,and I'm just like you know I'll stick to,what I know best,Sedo chat it's always been good I'd use,it for even when I log into my old,account,I thought messages from three years ago,it was pretty crazy like wow they keep,that information still it's pretty well,so I'm gonna go ahead and sign up for a,brand new account alright,I've actually used this quite a bit,before you guys can see before there's,other you know other logins et cetera so,here I'm gonna go ahead and log in I,have agreed you're gonna click on,reading the terms and conditions I'm,sure everyone out there is gonna do that,but you know I'm sure there's companies,based in the United States and everyone,United States likes to sue each other so,that's that's kind of how that's the,culture yeah that's our culture right,there,so we're here we're going to configure,our live chat so here I'm gonna go ahead,and put patty-whack oh cool we were,already in messages all right and then,right here you can go ahead and upload,an avatar so if you don't know you know,if you don't want to post yourself,because you're ugly just go to and,splash comm find a really good picture,and then there you go here you can go,ahead and add in some colors right here,so I'm gonna do it today wi

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Tips for Professional Live Chat Communication

Tips for Professional Live Chat Communication

welcome ladies and gentlemen to this,webinar about professional communication,in live chat support so first to,introduce myself my name is Pascal and,one of the guys who started user like,and user like is software to chat with,your customers,I don't over your website over mobile,messaging apps like Facebook Messenger,and telegram I've been in close touch,with companies that offer in chat,support now for over around 6 years and,today I would like to share some of the,best practices that I've seen companies,like Mercedes Daimler and TeamViewer,apply so whether you're running an,online shop by yourself or maybe you're,managing a support team this webinar,should give you some valuable insights,and learnings I hope you enjoy,so what's on the menu first I want to,compare the most important channels,which are email phone and live chat so,these are the most important channels,for support there are some fundamental,differences between these between these,channels and it's these differences that,govern the best way of communicating on,them it's for example common mistake to,communicate ant yet like he would,communicate when you were doing email or,phone support and these differences,between these channels they also clarify,for which purposes live chat is best,suited after that I would like to cover,some fundamental yeah fundamental,concepts and communication so some,communication basics and these basics,are important to know about to,understand how to best offer support via,chat then after that I would like to,dive into some best practices,specifically for live chat communication,many of these tips will also be valuable,for email for phone and even in,face-to-face support but they are,especially important for live chat,because of the specific nature of live,chat which we will discuss and then as a,bonus I also will discuss the user like,way so these are what we consider to be,the eight core principles of good,customer support basically we've,developed these principles through first,principle thinking so we felt very hard,and deeply about what makes a support,experience good or bad so we've looked,at our customers applying different,customer support principles just we've,just thought about a lot and also we've,dug up quite some research in customer,service and then the goal is that you,will be able to apply these insights to,chat but basically you will be able to,apply these principles to any support,interaction,maybe even in your personal life so,let's get started the channel comparison,so this is about two fundamental,differences between the main support,channels with your phone email and live,chat,so first let's quickly touch on the,realization that customer support has,two sides so on the one hand customer,interest and the other hand company,interests and sometimes these interests,overlap and when I do it's beautiful,but oftentimes they don't and the,frustrations that we often see in,customer service from customers as well,as from customer service agent

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What's new in Odoo Live chat? Meet the chat bot!

What's new in Odoo Live chat? Meet the chat bot!

welcome to the uh OD live chat bot talk,at odoo experience my name is Ray Carnes,I've been working with uh odoo,as a company for four and a half years,but I've been working with the,technology for 11 and I'm joined by my,colleague Nicoletta Tristan who manages,our live chat team,oh nice to meet you very excited to be,here,and share our new,fun feature at a little known secret,that um odoo has a 100 fully remote team,you're looking at the team here so I'm,fully remote in my office in Los Angeles,I'm fully remote somewhere in an,undisclosed tropical uh Place awesome,so I thought that we would um take the,easy way out with this talk and we would,actually let the chat bot take over so,what I'm going to do is just click this,little button here on the website and,see what happens what's the worst that,can happen,oh my goodness you clicked,all day I waited for something to do,thank you,are you seeing cool things at oxp,can we have a quick chat option one no I,prefer a live operator,option two sure what do you think option,one option two,sure two option two let's do it,I'll click over here,let's see what magic happens now so the,first thing to know,I'm following a script,everything I type,all the questions I ask,are scripted,does that make sense,what do you think absolutely or you need,a little bit more of an explanation I,think I need a little bit more of an,explanation about that,this is a script okay so over here on,the left hand side we have a tab with a,bunch of messages so this is really just,what we saw oh my goodness you clicked,all day I waited for something to do so,you can see how the left hand side here,these are the messages part of the,script,and then over here it looks like we have,step types so I guess the first five or,the first four were just text steps and,then we had two questions we had the can,we have a quick chat question and we had,to make sense question so I think I know,what a script is now what do you think,do you know what a script is,yes okay it makes sense,the next thing to know,each script is a list of steps I think,we know that I follow each step in order,I got it one after the other just like,footprints,until I reach the end,ready for more yes,yes,this is fun,so each step in a script,can direct me,to do different things,you have seen me,do two different things,what are they,type something ask something all right,everyone's caught up we're not going too,fast,good,but I am a smart chat bot,I can do more things,that really help you,ready for more,let's see it let's okay let's do it I'm,ready,these are the things I can do,wow okay we support six step types,the first two we've seen the text,something the chat bot types,the question something the chatbot asks,the third one is email the chatbot can,ask for your email address,the next one is phone the chatbot can,request a phone number,then we have forward to operator,connect to a human,right one of the things I don't like,about live chat on other people's,websites is I can never

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Ultimate Live Stream Chat tool for OBS! FREE

Ultimate Live Stream Chat tool for OBS! FREE

hello my youtube friend today i have a,really cool free tool for obs that will,allow you to select chat from youtube,twitch facebook discord zoom teams,instagram tick tock and even a slack and,you can even display it on screen like,this you can also dock the chat in obs,overlay so you can see the chat from all,the platforms during your stream all in,one place the aggregated chat even has,logos for each platform so you're gonna,know where your viewers are chatting,from i'm even gonna show you how to have,the chat shown on the stream so that,viewers can see the chat from other,platforms that they're not actually on,the best part is it's really easy to,install and it's totally free so you,know what let's get to it,likes and comments are super easy things,that you can do to help push this video,to a wider audience so take a second,down below and let me know how i'm doing,and while you're there why not subscribe,it's totally free and it really does,help me continue to make content that,helps you so thanks let me show you how,to install the app the link is in the,description below so you can follow,along so the link in the description,will bring you here and you just need to,scroll down here to our install zip file,here and you can save it to your hard,drive and we just need to go to,downloads we'll right click on that and,extract it and then extract and what i'm,going to do is go ahead and close this,and i'm just going to go to my main,download file so i can see the full,directory i'm going to right click on,there copy it and then i'm just going to,paste it to the root of c here it just,makes it easy to make sure that it stays,there then i'm going to go over here and,click these three dots and i'm going to,go into settings and then i'm going to,click on extensions then i'm going to go,over here and click on this so it goes,into developer mode then i'm going to,load unpacked and i'm just going to,browse to that directory and open it and,then just click select folder and there,we go our social ninja is in here we can,turn it on and off right here if we,wanted to and if we go into details we,can see there are some settings in here,nothing you really need to change though,we can just close this page out and then,if we want to what we could do is go up,here and click on this little puzzle,piece and that brings this drop down,here up we can just click this little,pin so that social stream ninja stays up,here in our bar and there we go now we,have the social stream ninja installed a,lot of you know that i use a loop deck,live and i absolutely love it now i use,it for my live streams and for editing,my videos as well it's so versatile,because it doesn't just have buttons for,hotkeys and stuff but it also has dials,so you can adjust the volume or the,brightness,or whatever you want to set the dials to,now this is the original loop deck live,but they're about to release a more,streamlined version called the loop deck,live s,it's going to have the exact same bui

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