how to determine times people respond to facebook ads
How To ANALYZE Facebook Ad Results The RIGHT Way!hi guys it's ben heath from lead guru,and in this v
Updated on Jan 21,2023
How To ANALYZE Facebook Ad Results The RIGHT Way!
hi guys it's ben heath from lead guru,and in this video,i'm going to show you how to analyze,your facebook ad results i'm going to,show you which metrics you need to track,you need to keep an eye on,and what data you should base your,adjustments and the optimization of your,campaigns around to help you get,better performance now before i get into,that just want to very quickly ask you,to smash a like on this video click that,like button,and of course subscribe to my youtube,channel if you are new,and you haven't done so already that,would be very much appreciated,okay so facebook ads analysis how do you,analyze your results how do you improve,performance,let's uh let's get into it so i'm in an,example facebook ad,account right now and what i'm going to,do is i'm going to quickly create an,example facebook ad campaign,and i'm going to bring up the various,metrics and data points that you need to,pay attention to,when you should pay attention to them,when you should make uh adjustments and,decisions based on what you see,and cover all that sort of stuff now i,want to quickly say that um,you know facebook ad campaign analysis,is not that,difficult it's not as difficult as most,people make it out to be facebook ads,manager looks very overwhelming looks,very,complicated and it can be but if you,know what to focus on and know what you,can ignore,it becomes a lot more straightforward so,hopefully that's what i'm going to do,for you guys,in this video so i'm just going to call,this example ad campaign,i'm going to change the campaign,objective to conversions now the,campaign objective you select,is going to dictate which metrics you,should track the data that's displayed,and all that sort of stuff,um and,that's why i want to go with conversions,because then you're going to see the,data that is far more representative,of what it is that we're going to be,going through okay,so there's our example conversions,campaign,i'm going to minimize this i'm going to,keep looking at the campaign level so,now of course facebook's default,is things like results etc etc,so the first metric and the single most,important metric that you need to keep,an eye on particularly when you're,running a conversions campaign,is your cost per result your cost per,conversion,if you're generating leads what is your,cost per lead if you're trying to,generate purchases,what is your cost per purchase and,one the first thing i will say about,that metric is that it's so,important that if that is a good number,for you,let's say your business can afford to,pay fifty dollars a lead and you're,currently generating leads for,twenty dollars twenty two dollars none,of the other metrics,none of the other points that you can,analyze,need to take place you don't need to,what bother with any of that,if your core metric your cost per result,uh your cost per conversion i shouldn't,say cost per result because if you've,got a different campaign objective your,cost per result could be something else,if your cost per conversion,is nicely profitable for your business,you know if you can,if you can afford to pay up to 15 times,the cost per purchase and you're,generating purchase for six dollars,that's fantastic and and if that's the,case,base all your decisions around cost per,result,so when you're assessing different,targeting options which one produces,the best cost per conversion when you're,assessing different ads which one,produces,the best cost per conversion pause the,underperformers go with the best,performing ones and just base everything,around cosplay conversion just ignore,all the rest of it you don't need to,worry about that,at least not initially okay i'll explain,that a bit more about that in a second,why that,little caveat comes into place it's when,you're not really generating,conversions or you're well above your,acceptable cost per conversion either,generating leads purchases app installs,whatever happens to be,that's when you need to really focus,on these other metrics and these other,data points and make adjustments,accordingly,okay so i'm going to get into that in in,a second,so that's the first one cost by,conversion the second one and this is,why i caveated the you don't need to,worry about anything else,is frequency so i'm just going to,quickly go ahead and change,the columns to delivery and you'll see,this number in here,frequency frequency refers to,the number of times on average that a,person within your target audience,has seen an ad at this stage within the,campaign you'll also see that you can,look at frequency at the ad set level,you can also look at frequency at the ad,level,let's jump back to campaign why is this,important this is probably one of the,only other metrics you need to track,if your campaign's performing well if,your campaign is delivering a great cost,per conversion,this is probably one of the only things,you need to keep an eye on,otherwise as i said just base all your,optimization decisions around cost per,conversion,but of course it sort of makes sense,that once your frequency gets above a,certain number,campaign performance is going to drop,you know if everyone in your target,audience has already seen your ad a,couple of times,well they're not gonna be bothered,they're gonna take a look at it they're,just sort of gonna,mentally ignore it because they're gonna,go i've seen that carry on scrolling,move on something else,okay so frequency is an important number,what do we tend to see we tend to see,that with cold audiences so with people,that have not interacted with your,business before,when your frequency reaches a 2 maybe,even a 2.5 in that sort of range that's,when we start to see results drop,off now there are a bunch of things you,can do to combat frequency like creating,new ads,targeting new audiences and i'll include,a link in the video description below to,another video,that talks all about how to combat add,frequency and,high frequency numbers and how you can,do what you can do to combat ad fatigue,and really get over those issues so,there are solutions but keep an eye on,frequency,if it's with cold audiences you start to,get see like it's a 2.4 or something,like that think okay,i'm now going to need to make some,changes otherwise base everything around,your cost per conversion as i've,mentioned with warm audiences so people,on your email list people have visited,your website stuff like that,you can usually get away with much,higher frequency numbers,what that is for you really depends on,your business and actually how warm,that audience is so for example someone,in my facebook group,very much follows the content that i,produce on average,i can probably get away with frequency,numbers above 10. other businesses might,struggle with,warm audience frequency numbers above a,six i've seen some campaigns can have,warm audience frequency numbers go above,20 and the still campaign still does,very well,so what i recommend with your warm,audiences is just keep a real,close eye on what that frequency is,in relation to your results so when you,start to see your results drop off from,your warm audience and they usually drop,off quite quickly when they do it,then go aha my frequency is an eight,my results in my warm audience are,really starting to tear off,i've got ad fatigue i've got a frequency,issue i need to do something about it,okay so that's one of the most important,metrics to track,is is frequency okay let's go back into,i don't want to go breakdown no let's,get back into performance which is the,default,the next thing i'm going to talk about,and this again now we're getting into,the realms if your campaign is not,delivering,and this is the stuff you want to track,because otherwise as we've already,talked about you want to be basing on,cost per conversion exclusively but,let's say your cost per conversion is,way too high,you're thinking right well i need to get,into this now i need to analyze the,various elements and work out what's,going wrong,so what i want you to do is break down,effectively your sales funnel,so we've got here default is performance,one thing i want to do,is i want to go to performance and,clicks,and then you'll see here that at the end,you're going to get a bunch of data in,here,one of the which is going to be link,clicks and cost per link click,specifically why is that important,i don't want you to optimize for the,lowest cost per link click that's what a,traffic campaign is and as we know,traffic campaigns do not deliver as good,results as conversion campaigns,the vast majority of time so we don't,want you to go in here and think,oh let's pause these ads with um,lower link click uh more expensive link,clicks let's pause these audiences with,more expensive links,etc etc that's not how i want to do,about it what i want you to do is take a,look at the ratio between your link,clicks,and your conversion rate so let's assume,you're sending people through to a sales,page,and you're generating tons and tons of,link clicks but very very few,conversions,what does that tell me that tells me,there's probably something wrong with,your sales page,the ad campaign was doing its job it was,getting people it's getting people,interested in the ad it was sending,people through to the website people who,are likely to purchase,but they're not purchasing because the,sales page is not doing,the work that you want it to do what,would be a low conversion rate from link,clicks,to purchases or link clicks to leads,well that very much depends on what it,is that you're offering,if you're trying to advertise a lead,magnet and get people to opt in for an,email list,you probably want a conversion rate from,link clicks,to email opt-ins that's at least 20,ideally something in the 40 range,something really really high if you're,an e-commerce business,and you are start and you are sending,people through to your website to make a,direct purchase,if your conversion rate from link clicks,to purchase is less than let's say,two percent you've probably got an issue,you want to be in that sort of two to,five percent range,ideally so it really depends on what,you're advertising and you're gonna have,to work that out for your business,specifically,the way i do that is i look across all,your various campaigns things you've,done on facebook perhaps look at other,sources,you know what's the conversion rate from,other sources and try and find work out,what it should be potentially even,contact people in your industry ask,you've got friends that offer similar,things ask them what their conversion,rates are,on their sales pages on their landing,pages because as i said if you're,an e-commerce business and you're,converting at half a percent so you need,to send 200 people to your website to,get a purchase,you're in trouble that's not going to,work that sales page,probably needs some work doing to it,perhaps you need some testimonials,perhaps you need some more benefits,about the product perhaps you need to,explain a video,all sorts of things you can do but just,analyze the various elements okay so,that's one thing i wanted to um,to highlight if your campaign isn't,delivering and something that we,definitely track is your link click,to conversion ratio on your facebook ad,campaigns,now something's kind of related to that,but i'm going to have to customize my,columns to bring this up,is specifically to do with e-commerce,i'm going to,go through add these in and explain what,they are so i'm going to add in my add,carts,add to cart event let's go with total,and let's go with cost,and they've you see that when you add by,the way if you're not familiar with,customizing columns you can do exactly,what i just did come in you can add in,all sorts of different,data and metrics points so i'm going to,get rid of these extra ones i just want,to have a look at my total address card,my cost,per add to cart i'm also going to do the,same with,purchases now if you're if you're,running a conversions campaign and,you're optimizing for purchases this,purchase data will be in your,um displayed in your columns anyway so,you won't need to specifically do what,i'm doing,but it doesn't hurt to show you how to,do this right so i'm going to apply this,now at the end we've got here add to,cart cost per ad card purchases and cost,per purchase,this happens quite a lot with e-commerce,businesses where we will see,very high add to carts but not many,purchases,and this is a really important piece of,analysis to do on your facebook,campaigns an important data point to,track,is that if you are seeing tons of ad to,carts but not many purchases so let's,say you're seeing 10 out of cards for,every purchase,that's too many you're always going to,have more ad to carts than you are,purchased but it shouldn't be a 10 to 1,ratio or anything close to that,if you see that sort of data you need to,make an adjustment to something,usually your checkout page potentially,delivery fee,you know if you're getting lots to add,to carts and you're whacking on a big,old delivery fee or telling people it's,going to take them two or three weeks,for them,to have their thing delivered that's,really going to get in the way of people,converting and that's why your purchase,might be very low so as i said if you're,running your campaign,you're let's scroll all the way over,you're happily going about things you're,saying that your cost per purchase is,just,way off where it needs to be this is,where you need to get more detailed more,granular,into what it is you're doing if you see,that actually your campaign's generating,lots of ads to carts,that's good to know generating lots of,ad to carts that means the campaign is,doing its job to a certain point right,people are interested they're clicking,they're they're initiating checkout,they're adding to cart they're going,through your sales process but,something's falling down,perhaps it's your checkout page okay and,i said it could be delivery it could be,the design of it,could be that something's not working,even properly or it's loading very,slowly all sorts of issues that really,get in the way these are things to,to very much focus on and break down in,a quite granular,way another metric that you can see,right here,that i think is important to keep an eye,on again if your campaigns just aren't,doing well and you can't base things,really around cost per conversion,is your cpm cpm as you can see refers to,cost per thousand impressions,cpm is how facebook thinks of,the cost of facebook advertising so when,people say like,will it be more expensive for me to,advertise in the us,versus for me to advertise in india,in cpms absolutely the us is going to be,a much more expensive market to,advertise in,but if you're selling an expensive,product in results,in cost per conversion it might be less,expensive,to advertise in the us because of course,a much higher percentage of people may,be able to afford your product or,service because,the average person in the us earns a,much larger salary than the average,person in india for example,okay so your actual cost per conversion,may be maybe much better,but when we talk about cost we're,talking about cpm,and when i'm sort of evaluating the cost,of something when it comes to facebook,advertising,i'm talking about cpm separate from,conversions okay so just want to make,that clear to start with,right what affects your cpm because,that's how facebook thinks in terms of,cost,one of the big big big things is,basically how,people are reacting to your ads what,used to be termed as the relevant score,but is now broken down into three,different metrics,quality ranking engagement ranking et,cetera et cetera and,and if your ads are not resonating very,well with your target audience,perhaps it's annoying them they're,hiding your ad they're not engaging with,it's not grabbing their attention,they're not looking at it they're not,clicking on the links they're not doing,all that sort of stuff,that's going to affect your what used to,be called relevant score your quality,ranking and things like that,and that is going to read okay,that is going to increase your cpm,because facebook rewards advertisers,that put ads on their platform,that people are interested in that are,engaging that aren't annoying,and all that sort of stuff if they,didn't facebook,may get into trouble in terms of their,ads are annoying their users so much,that their users stopped using the,platform so facebook is highly,incentivized to,reward advertisers that produce ads,that get lots of engagement that people,enjoy and all that sort of stuff and one,of the ways to express that i mean yes,you could,we could jump over to the ad level and,here we go you'll see we could have a,look at,our quality ranking our engagement rank,and conversion rate ranking and that is,important i'll get into that in a second,but where was i one of the great ways of,seeing that in in a specific number is,your cpm,so what does this mean because certain,places are much more expensive to,advertise to certain industries are much,more expensive to advertise in,you know if you're advertising like,premium insurance or,high-end financial advisory services and,you're going after people with really,high net worth,yeah they're really expensive to,advertise to because so is everyone else,right,so it's not really useful to take a look,at your cpms and be like well they're,expensive,in that case what you want to look at in,terms of cpms is the difference between,various elements in your campaign,so which ad set which targeting option,is delivering a much higher cpm,if one's let's say at 40 cpm another,one's at 15,cpm well perhaps you should ignore the,more expensive one again,with the caveat that your cost per,conversion is the first thing you,optimize around,perhaps you've got a bunch of different,ads and some have much higher cpms on,than,others and and you're trying to work out,why they want to do those ads aren't,resonating,they're not landing they're not,delivering um the sort of results that,that facebook wants from an engagement,standpoint,um and therefore your will try to,perhaps pause those and look to create,more ads,that are similar to the best performers,so that's how we would use cpm we'd use,it as a,relative tracking metric um to,assess how much facebook is liking the,various components within our campaign,and pause the other forms and optimize,accordingly,i said if i jump to the ad level you can,see that you've got these three that,used to be the ad relevance score that's,sort of broken down quality rank,engagement,ranking conversion rate ranking this is,something people pay a lot of attention,to i don't too much,they don't really give you the i just,found it much easier with a relevant,score a number out of 10. now they give,you above average below average average,et cetera et cetera,we've got all sorts of campaigns we've,got campaigns that haven't worked,that had above average we've got,campaigns that are working incredibly,well that are below average so,i don't really pay attention to this too,much okay and,there are just a million other metrics,that you could be tracking and things,you could be basing your,your data around but honestly those are,basically the things that we look at,and that we pay attention to sounds very,simplistic but to be honest,with facebook advertising with digital,marketing even with online business in,general,simple usually works much better than,overly complex it really does,and so just a quick recap you want to,start with your,cost per conversion that's by far the,most important thing if that's good you,base all your decisions around that,nothing else,always keeping an eye on frequency very,important facebook ad fatigue is a real,thing,and something you need to avoid and,mitigate when it comes about,and look at your conversion rate between,your link clicks and your cost,and your your number of conversions,where is that what should that be does,that tell you that your landing page or,sales page is not good enough,take a look at the difference between,add to cart and purchases is there an,issue with your checkout process you get,lots of ad cards for not purchase,there's something wrong there maybe it's,not the facebook ad campaign's fault or,maybe it is maybe you need to,provide more proof in your facebook ad,it may be the form of a testimonial or,review,and perhaps you need to get some more,demonstration into a video something,along those lines,and then finally your cpms right so your,cost per thousand impressions,how much does facebook like various,components of your ad campaign,and how does that impact how much you're,paying to reach people,and how does that impact how you should,optimize your campaign so hopefully,that's been useful before you go,a couple of three things i want to very,very quickly mention the first is a,webinar i've created called three killer,facebook advertising strategies,to double or more your revenue fantastic,uh resource that's literally i've had um,i was gonna say thousands but i think it,might even be tens of thousands of,people go through this webinar right now,uh feedback's been amazing people find,it very very useful go ahead check that,out it's free link is in the description,it's all about facebook advertising,strategy so a very very very important,topic,other free thing is my facebook ads,mastermind group it's a free group one,of the biggest facebook groups,in the world to do with facebook,advertising got more than 40 000 members,all asking questions getting them,answered connecting with my like-minded,people,i provide free training in there every,single week if that sounds like,something you want to be part of,make sure you go ahead and join and then,finally i just want to quickly mention,our facebook advertising services,so my company lead guru the primary,thing that we do is we,offer done for you facebook and,instagram advertising services so we can,create campaigns manage them optimize,them,if you're currently running campaigns,yourself we can almost certainly get,better results than what you've been,able to achieve and that's you know i,don't want to sort of criticize anything,you're doing i'm sure you're doing a,great job but it's just due with the,fact that,we're managing millions and millions of,dollars in facebook ad spend we're,uh constantly working on dozens of,different client accounts,and um and you know we have the,experience to know how to get the best,results out of this,fantastic advertising platform so if you,are spending more than three thousand,dollars a month or one spend more than,three thousand dollars a month that's,the starting point,to work with us go ahead and book a,free 30-minute stretch session with me a,link will be in the video description,below right at the bottom,and you just have to fill out a little,bit of data i should warn you there's a,lot of demand for our services right now,so it's about a three week or so,wait time to speak with me that might,change of course by the time you uh,you watch this video but i just wanted,to make you aware of,that but yeah go ahead and get that that,session booked in if you're interested,in our services,um and we'll just you know informal chat,i'll let you know how we work you can,let me know what it is you're looking to,achieve i can see if we're,we're a good fit and we can uh we can go,from there basically,right if you enjoyed this video if you,found it useful please give it a like,smash that like button that'd be much,appreciated,comment below to let me know that's,always really helpful comment below if,you've got any questions,um i i'm not able to get to all the,questions in terms of a response but i,do see all the questions i respond to as,many as i can and of course subscribe to,my youtube channel if you are new,and you haven't done so already i,release facebook advertising related,content,uh multiple times per week so if that's,something you're interested in make sure,you,subscribe okay best of luck with your,facebook ad campaigns guys now you need,to analyze,your facebook ad campaigns and improve,results um,just as we do make the adjustments you,need to get better results and,yeah i'll talk to you soon bye for now,bye
The above is a brief introduction to how to determine times people respond to facebook ads
Let's move on to the first section of how to determine times people respond to facebook ads
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Facebook Ads Over Reporting Results?! Here's the FIX...
Facebook Ads Over Reporting Results?! Here's the FIX...
hi guys it's ben heath from lead guru,and in this video i'm going to talk,about the issue of facebook ads over,reporting results a lot of facebook,advertisers are seeing too many,conversions too many results show up in,their facebook ad account they know that,that's not accurate it's not realistic,and they're wanting to fix it and it's,very important that you do fix it if you,have got over reporting facebook ads,because if there's too many conversions,too many results in your facebook ad,account that's going to make it very,very difficult for you to know what's,right and what's wrong and be able to,optimize your campaigns based off of,that it's also going to make it almost,impossible for facebook to optimize your,campaigns properly so if you have got,too many conversions if you are seeing,an over reporting of results in your,facebook account very very important you,get it fixed that's what i'm going to,show you how to do in fact we've,identified three potential reasons why,you may be seeing too many results in,your facebook ad account and each one's,got to fix we're going to go through in,this video before we get into it i want,to very quickly ask you to smash that,like button that really helps me out is,much appreciated and of course subscribe,to my channel if you haven't done so,already i'm releasing facebook ads,videos just like this all the time at,the moment and i'm covering lots of,potential issues and if you're running,facebook ad campaigns for your business,it's very important that you're aware of,issues like over reporting and that,you're able to either fix them when they,come up or sidestep them avoid them in,the first place my channel the videos i,produce are absolutely designed to help,you do that so make sure you subscribe,you'll see my next videos and yeah,hopefully help prevent some big issues,and allow you to keep running facebook,ad campaigns successfully for your,business anyway let's get into the topic,of this video over reporting so what,i've done is i've just brought up a,example uh well it's it's a campaign,that we ran,recently um for what six weeks something,like that is a lead magnet campaign,where we're just testing out um a bunch,of things you can see cost per lead was,roughly two pounds on average and you,can see obviously the results fluctuate,they go up and down up and down but,let's take the beginning of this,campaign so day one we launched it it,generated 41,leads website leads day 2 33 day 3 23,day 4 30 and on and on and what often,the way people identify that their,campaigns are over reporting is they,will take a look at this data here this,is in facebook charts by the way if,you're not familiar with this with this,view it's quite easy to see,um,and they will then take a look at their,google analytics data and see that those,two numbers don't match up or if you're,optimizing a campaign for purchase,you'll take a look at your shopify data,and go hang on facebook's telling me,i've got eight purchase today shopify's,telling me i've got four what's going on,there and perhaps it's how many people,have actually filled out your contact,form if it's sending people to a website,and that's how they're becoming a lead,and,one i think the first thing,to,that's very important to mention and be,clear is that there's always going to be,a discrepancy between what facebook,tells you and other data sources there's,never going to be 100 accuracy there and,that's aside from ios 14 all that sort,of stuff which we're going to get into,um,later on in this video there's always,going to be a difference and you have to,accept that as an advertiser so for me,when we're running campaigns for clients,let's say anything less than a 20,discrepancy between what we can see,within facebook ads and data we can see,from other sources we're not going to,worry about we think that's an,acceptable margin of difference and,we're just going to operate based on the,facebook ads data know that it's not 100,accurate but proceed anyway,and that 20 can easily be explained by,things like attribution so google,analytics is perfect example google,analytics uses last attribution so,google's going to attribute a conversion,to the last,thing that that person did the last,interaction they had whereas facebook is,going to count the conversion if they,feel they've had a hand in that,conversion and it falls within the,attribution window so let me give you an,example let's say someone clicked on a,facebook ad today,or yesterday's probably better someone,clicked on a facebook ad yesterday,they went through to your website they,checked it out didn't do anything and,they did that on their phone,then,this morning they on their laptop,remember the brand name googled your,business,went straight through to your website,via google and purchased now google,analytics is going to register that as a,organic google purchase because,they googled the business that's how,they found you it's on a completely,different device they go through and,they purchase,facebook if they can prod you're logged,in on both devices they're going to,register that again provided they can,track you more in that later on,as having had an impact on they showed,an ad to you you gotta click you,purchased um facebook is gonna say they,generated a purchase there so you can,see how google is not going to attribute,that purchase to facebook but facebook,is going to say we had a big hand in,that purchase we're counting that as a,conversion for us so,those sorts of things is why there's,always going to be a discrepancy and you,can't say that in that case facebook is,wrong because yes they had a big part to,pay in that conversion so issue number,one is just a natural difference between,facebook and other data sources anything,less than 20,you know consistently over let's say a,30 day time period you're not going to,worry about the fix is to just ignore it,and move on as difficult as that may be,so that's issue and fix number one,issue and fix number two,is around modeled conversions now this,is something that's come in after the,ios 14 update,and i think it's actually this facebook,ads over reporting results is one of the,things that's confused a lot of people,because they're thinking surely i should,have less reporting based on the ios 14,um stuff and in theory that's true but,that's not what a lot of advertisers are,seeing hence the topic of this video and,what modeled conversions means is that,basically when you first launch a,facebook ad campaign the data that you,see,is not accurate,facebook is taking a very educated guess,in a lot of cases,as to the results that you're generating,so let's say for example you've you've,sent 100 clicks,to your website and facebook's going to,be accurate on that they know how many,clicks people you know they've generated,because the clicks happened on platform,and they worked out that okay shopify,stores like yours on average generate a,three percent conversion rate therefore,they pop three conversions into your,campaign for now that's completely model,data and it will be more accurate and,updated in the future well that's why so,many advertisers particularly first,after you launch a campaign they're,seeing things like,no,actual purchases when they take a look,at their you know back-end system but,facebook's saying there's five or you,can even have the other way around of,course five purchases when in your,facebook ad account when actually you've,generated ten it's because at the,beginning of a campaign facebook is,taking an educated guess they are,modeling data,so they're modeling data at the,beginning this is worse at the beginning,because we've got a facebook ads,reporting delays the the data doesn't,come in for two or three days they're,more accurate data then they are also so,that happens and that resolves itself,after those first few,well after you've had time to catch up,from the reporting delay if that makes,sense the the data becomes more accurate,the longer longer you go in because,facebook fills in the holes as they get,more data coming in from the reporting,delay but there's also model data based,on the ios 14 users now we don't have,the same level of reporting accuracy we,had on those people we still it's not as,bad as people were worried about people,made out we can still see,um,even if someone opts out one conversion,event your highest priority conversion,event through aggregated event,measurement so let's say for example,someone purchase you'll still see that,show up in your in your facebook account,even if they're an ios 14 user provided,you have purchase as your highest,priority event i know that gets really,complicated i'll include a link in the,video description below to a video all,about facebook pixel setup and all that,sort of stuff because i think you're,gonna maybe need to tie this into some,of that stuff,but facebook has a lot of data holes,around ios 14 users and they are going,to,model,the data,and that could be another issue,now what we tend to find is that if this,is what you're seeing if your facebook,ads are over reporting because facebook,is doing a lot of educated guesses,which is basically what model data is,how do you fix that the first thing,is to take a longer time horizon when,you're assessing your results,if you've got a lot of model data going,on in your ad account you will see that,your results are most inaccurate,when you look at short time horizons and,when a campaign is relatively new if you,go okay well i know that's i know that,i'm over reporting because of this but,does my data look more accurate over a,30-day period yes it most likely does,okay so that's definitely something to,be aware of and to,that that's that's the first partial fix,that if you're getting over reporting,for model data it's just to expand the,time horizons okay actually the date is,more accurate over a 30-day period or,over a 14-day period and we're within,our 20 margin for error fine let's crack,on,the other thing to do is to change your,attribution setting,from say a one day click to a seven day,click or a seven day click on one day,view,there is less model data with the seven,day click attribution setting than the,one day click attribution setting and,you may well find that if you believe,that you are seeing facebook ads results,being over reported because you've got,lots of model data and you will have,lots of model data if you advertise it,to a lot of ios 14 users some businesses,advertise more to ios for ios users than,others and or if you're using one day,click because facebook has to make a lot,of guesses around one day click,attribution settings i'll include a link,in the description below to another,video all about attribution setting how,you change it and which one to go with,and all that sort of stuff and facebook,probably has some information around,here,um i haven't checked but there's,probably some attribution stuff and,there is yeah there we go about,attribution models they'll be talking,about in this document which you could,obviously come in and see about,facebook's modeled,conversions and so that's that's the,major fix for this is to is if you've,got,over reporting results because of,model data change your attribution,settings to seven day click or seven day,click on one day view basically make,those long as possible and also take a,longer time uh when use a longer time,window when you're assessing results and,making adjustments that's how you fix,that issue,and then the third final and most,complicated,and this is something that's more easy,to identify if you're having this as an,issue is when deduplication goes wrong,so,let me explain what it is first and,explain why it might be going wrong,if you have the facebook pixel and,conversions api installed which is what,i would recommend you do it's better to,have both people often ask which one,should i use no both,one of the issues you're going to run,into is duplicate,events being reported and you can see,facebook actually have some more,information in here okay,if you connect website activity using,both the pixel and conversions api which,is what i recommend we may receive the,same events from the browser and the,server,pix browser conversions api server,if we know that the events are the same,and therefore redundant we can keep one,and dis discard the rest this is called,duplication now obviously if you've got,two sources of conversions,both reporting a conversion,it would be very easy for you to have,double reporting in your facebook ad,account because the pixel says you've,got a conversion the conversion api says,you've got conversions therefore two is,popping up in your ad account that's not,what you want now facebook with,deduplication is supposed to be able to,work out that those are actually the,same conversion being reported from two,separate sources they discard one and,therefore you have accurate data within,your facebook ad account now this,process of deduplication which is,basically getting rid of the duplicate,often goes wrong and we see this happen,all the time so if you are seeing that,you have,not only over reported facebook ad,results but that it's roughly two times,so whatever's being shown in your,facebook ad account is roughly double,what you know to actually be true well,then you can be very confident,well you can be pretty confident or at,least test the theory that,you're,obviously of course if you've got,facebook pixel and conversions api,installed both of them installed as well,the duplication is not working properly,so if you've got facebook pixel,conversions api installed you're seeing,about twice as many conversions in your,ad account as,um is is realistic then your,deduplication process is not working,properly,and the simple and most effective fix,we've had is oh you probably talk about,it later down there is very simply to,try uninstalling and reinstalling the,face of pixel and try uninstalling or,setting up and then reinstalling or,setting up the conversions api um you,may need to do one you may need to do,both but that just sort of seems to,i don't know,give it another run of getting set up,properly it's kind of like when your,computer's not working properly you turn,it off you turn it back on again it all,works properly um but this this is quite,an issue i've seen lots of comments,people saying i'm getting twice as many,conversions as is real this is why,you've got conversions api set up you've,got facebook pixels set up and the,duplicates are not being removed,properly even they should be so,basically try the facebook ads tracking,equivalent of turning your computer off,and turning it back on again,um,which i show you exactly how to do i,said link in the video description from,the video all about how to set up the,facebook pixel and all that sort of,stuff right so go through that um if,you're confused about how to go about,doing that and that's the fix so through,potential issues,one you're gonna basically ignore,there's nothing you can do about it,natural discrepancy the other one change,your attribution settings analyze things,over a longer time period and then the,third the fix is to,uninstall and reinstall facebook pixel,and conversions api to make sure that,the deduplication process is working,properly okay hope that's been useful,before you go couple of things i want to,quickly mention the first is a free,webinar i've created called one facebook,ads technique to supercharge your,results and this webinar really focuses,on what i think is the single most,important facebook advertising technique,that you want to get right if you want,to have massive success on the platform,i go through it all in a lot of detail i,strongly recommend you check it out,links in the description and completely,free to watch it it's about 50-60,minutes long and it really goes through,this process and as i said i think,you're going to find it very very useful,very helpful to uh to go through that if,you're looking for better facebook,advertising results other thing i want,to mention is youtube channel membership,so you can now become a member of my,youtube channel,and the way it works is that members get,added perks um the first of which being,priority reply to comments so as my,channel has grown it's become impossible,for me to answer every single comment,like i used to on my videos so i'm,prioritizing member comments so if,you've got questions for me around any,facebook advertising related stuff if,you become a member it's a small monthly,fee if you become a member then i,effectively guarantee that i'll answer,your i mean i may always miss one from,time to time of course um but but i'm,gonna do my absolute best to make sure i,answer every single member comment and,then of course with time i have left,available i will still be answering some,other comments from regular subscribers,um to my youtube channel but members are,going to get priority you also get to,have your say in the content i create if,you become a member i've got member only,polls that are asking would you like me,to create topics around this stuff or,this stuff or this stuff you can have a,say in that and you can help support my,youtube channel which is some if there's,something you want to do that would be,much appreciated i put a lot of time and,effort into creating this uh this free,content um,okay,if you found this video useful thumbs up,always helpful guys um i said subscribe,to my channel this is just the sort of,stuff that you may need to know,depending on the issues you may run into,as a facebook advertiser so i strongly,recommend you subscribe you will see as,i release videos on all the changes that,are happening you'll see them pop up,that way and um,yeah comment below whether you become a,member or not comment below to let me,know what you think of this comment,below with any questions you've got i'll,do my best to answer them and i will,talk to you soon thanks a lot guys bye,for now
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