how do i contact facebook and tell them to stop allowing ads to pop on my facebook page

How to Fix a Restricted FB Business Page and Restore your Ad Account In 2022! UPDATED!

what's going on everyone lazar suva here,and today's video,i'm gonna show you how to get your ads,from a rejected status,to an approved status your ad account,from a restricted,or disabled status back to an active,status,and finally if your business page has,been restricted how to figure out,what happened and how we can fix that,with facebook as well,so whether you've been advertising with,facebook for years or you're,brand new to the platform you're bound,to get to a point where,when your ads get rejected or your ad,account gets restricted,or again like i said your facebook page,your business page gets restricted,now there's no need to freak out or,you know go up in arms because this you,know there's,a numerous amount of reasons why this,happens,the most familiar reason,is the fact that facebook utilizes,automation and bots,a lot more than you'd think so when ads,go into the review process,most of the time it's a bot rather than,a manual review by somebody that works,at facebook that is checking uh,your ads to see if they're within the,policies of facebook,so first and foremost if you're not,familiar with facebook's advertising,policies i'll have a link in the,description below,that can take you right to that page i,definitely encourage you to brush up on,that,secondly when it comes to your facebook,business manager you want to make sure,that it is verified,and the security all the security,options have been completed by you so,that just allows facebook to know that,this is a verified business profile uh,the business manager is verified as well,and it'll help you if you ever get,locked out of your account you have to,switch some information up,or if you have to verify anything with,facebook now the last thing we're going,to touch upon and i'm going to actually,show you kind of a step-by-step process,on how to get this completed is,whenever your ad accounts get restricted,or if an ad a single ad gets rejected,or your business page gets restricted,there's a few steps you can take,there's a specific link to click that'll,take you right to the help page,the vip support link essentially of,facebook's,that will help you chat with somebody,get you with the right person i'll tell,you exactly how you should,uh kind of portray that message to the,facebook messenger helper,that way the process moves on a little,bit quicker but without further ado,let's jump into the video all right,what's going on everyone so welcome back,we are in the facebook business help,center page to get to here you just go,to facebook.com forward slash business,forward slash help,and in most cases when you receive the,email from facebook notifying you of,your restriction or rejected,ad there's going gonna be a link to fill,out an appeal,so in that appeal uh you just fill out,you know what you think the issue is,it's gonna give you the option i do know,i broke a policy um,i don't know or i'm i think it has been,done by mistake,uh most cases you can just put in i,think has been done by mistake,as that's usually the case unless you,did break an advertising policy rule,uh which i have that opened up in the,next tab and i'll show you how to get to,there as well,um and then just fill out your,explanation,but the process i'm going to walk you,through right now you're going to be,able to speak with a live facebook,representative,and with that they're going to be able,to give you a little bit more insight on,what the problem is,if you're having trouble navigating the,platform uh,especially if you're new they're going,to give you screenshots,and what to do so right off the bat what,you want to do when you get to here,is you want to click still need help,find answers and contact support,so when you click this it's going to,give you a few options,so like i said if you had an issue with,your business page you're going to want,to click business page,if you've had an issue with your,specific ads you're going to want to,click right here,and if you've had any issues with the,policy or the ad account has become,restricted,then you want to gonna click on that,option obviously there's these other,three options measure,improved results ad management tools and,billing and payment,so you can always come here if you need,help with any of these resources it's,not just if you've had your account,uh restricted or any ads rejected,if you need help with any tools or you,need clarification on anything feel free,to,jump on here facebook's super helpful,and a lot of people don't use this tool,so let's just say you had an issue with,your ads i'm going to go down here,it's going to give you all these options,right so is the trouble with managing,your ads are you having any,troubleshooting so,your ads are disproved or they're,pending review and they're just sitting,there,uh stale or you know you have a 50,a day ad budget and it's only spending,ten dollars a day why is that,so they're going to help you with all,those things um as well as formatting,and targeting you know your ad copy the,images that you're using,uh any videos but what you want to do is,you're gonna do a chat with a,representative,so when you click chat with the,representative it's gonna give you the,estimated time,but you're going to initially speak with,a bot so before you click this button,what i want you to do,is fill out the issue that you're having,and as full as the description as you,can because,what you're going to want to do is give,that to the representative right off the,bat,so you're not wasting time going back,and forth because most likely they're,speaking with you and a few other,individuals at once,so these these conversations can last,anywhere between,10 15 20 minutes sometimes up to an hour,depending on the severity of the,issue that you have at hand so if i were,to click this chat with representative,it's gonna ask me to fill out a few bits,of information,uh some of this info obviously is gonna,be blurred out for our security,but name phone number uh email that,you're using,uh the ad account id um whether you have,a few ad accounts,then you're going to want to pick,specific one uh it's going to allow you,to select the facebook page,that you're using for the specific issue,if you're following up on an existing,case if you click yes it's going to show,up those cases that you followed up on,if you click no then it's just going to,give you the option to put down,what it is over here in the bottom but,then it's going to ask what,questions about so you can put add,policy disapprove that,add inquiries um and then what the,question is about so whether my ad is in,pending review,my ad is disapproved my ad isn't,delivering or if you need help with your,ad targeting,um they're not going to help you too,much with that last option,but these first three is where you,really need them in so the subject title,can be it's very brief,um as you see i use like ad account,active,no ad spend um i've had them help with,ad account restriction and then within,the description itself,just type in a summary on not that,full-on description because it's only,gonna allow you to type in just a few,sentences here,so once you've done that uh you're gonna,go ahead and click,start chat so after you start chats the,bots gonna let you know,um you know it's x amount minutes until,facebook representative,is available once that facebook,representative is available,uh you're just going to copy and paste,that message that you already have,pre-done for them,letting them know what the issue um is,what's going on what you think is,happening uh as well as,uh any other information you need uh,them to know so the ad account number,again i'd copy and paste that,ad account name whatever you've named,that ad account just so there,they have clarification if it's certain,ad,ads that have been rejected i'd copy and,paste that ad account,um that ad id as well and paste that in,there as well,the more information you give them the,more information they have,and less questions they're going to ask,you off the bat so,that is really the process that you need,to take to get your ad account,your specific ads or your facebook,business page from a rejected or,restricted status back to an active,status,the conversation that you're going to,have with the representative is going to,be super helpful,it's going to expedite this process and,finally they're going to ask you if,you've done an appeal,which if you haven't uh complete it and,if you have just let them know you've,done the appeal,and they'll most likely do a manual,review on all the things that you've,done wrong,they'll give you a reason and,within you know a business day or less,in most cases your ad account will be,back to,normal your ads will be up and running,again and if that business page was,restricted it would be an active,status again and you'll be on your way,to running,uh profitable facebook ads so again i,hope this video was helpful for you guys,if you had any issues if you're having a,little bit more trouble,feel free to shoot us a message uh,whether it's here on youtube or on,facebook,and we'll get back with you immediately,you

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